This Business Administration Diploma course (USA Standards) is a job ready qualification that prepares learners for work in a specific industry. The course is designed to give you the knowledge and skills you will need to work in a business administration role and to develop your expertise in areas such as business communication, administration, delivering presentations and presenting business data.
You will cover the principles of business administration and the essentials of leadership and management, including managing personal and professional development. You will also learn how to manage team performance and people within a business, a vital skill for anyone looking to climb the ladder. During this course, you will gain practical knowledge of how to carry out basic administrative tasks and progress towards high level support skills, such as employee recruitment and management essentials. The qualification includes a wide range of units which cover everything needed to be a successful administrator within business.
Learning with Global Edulink has many advantages. The course material is delivered straight to you, and can be adapted to fit in with your lifestyle. It is created by experts within the industry, meaning you are receiving accurate information, which is up-to-date and easy to understand.
This course is comprised of professionally narrated e-Learning modules, interactive quizzes, tests and exams. All delivered through a system that you will have access to 24 hours a day, 7 days a week for 365 days (12 months). An effective support service and study materials will build your confidence to secure your qualification.
Please Note: This Course is Based on USA Standards.
This Business Administration Diploma is comprehensive and designed to cover the key areas listed under the curriculum. This course has been designed for 150 guided learning hours.
Successful candidates will be awarded Leve 3 Diploma in Business Administration
Common Career Paths For Secretary |
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1. Communication Fundamentals | |||
Introduction to Communication Fundamentals | 00:41:00 | ||
Adapting to Audience and Build Trust | 00:58:00 | ||
Managing Communication Challenges | 00:25:00 | ||
2. Team Working | |||
Great Team | 00:29:00 | ||
Your Responsibility in the Team | 00:32:00 | ||
How to Become a Better Team | 00:09:00 | ||
Exercise Files- Team Working | |||
2.1: Planning and Problem Solving | |||
Planning and Problem Solving | 00:50:00 | ||
2.2: Safety in the Work Place | |||
Safety in the Work Place | |||
3. Business Reports and Letter Writing | |||
Business Writing Skills | |||
Introduction to Business Report Writing | 00:29:00 | ||
Exploring Reports | 00:35:00 | ||
How to Prepare for Writing | 00:52:00 | ||
Exercise Files: Business Report Writing | |||
3.1: Business Writing | |||
Business Writing | |||
3.2: Collaborative Business Writing | |||
Collaborative Business Writing | |||
3.3: Proposal Writing | |||
Proposal Writing | |||
3.4: Business Ethics | |||
Business Ethics | |||
4. E-mails Writing Tips | |||
Introduction to Effective Email Writing | 00:25:00 | ||
Writing Email Messages | 00:22:00 | ||
Email Manners | 00:25:00 | ||
5. Organisational Skills | |||
Organisational Skills | |||
6. Leadership Fundamentals | |||
Understanding Leadership- | 00:22:00 | ||
Set a Solid Foundation and Direction | 00:25:00 | ||
Motivate Commitments | 00:31:00 | ||
Drive for Results | 00:22:00 | ||
Develop Yourself | 00:23:00 | ||
Exercise Files- Leadership Essentials | |||
7. Note Taking | |||
Note Taking | 00:40:00 | ||
Exercise Files: Note Taking | |||
8. Data Management, Record Keeping and Filing | |||
Data Management & Record Keeping | |||
9. Appointment Booking and Arranging Interviews | |||
Appointment Booking and Arrange an Interview | 00:12:00 | ||
10. Delivering Postal Mail | |||
Delivering Postal Mail | 00:33:00 | ||
11. Dictating | |||
Dictating | 01:02:00 | ||
Exercise Files Dictation | |||
12. Customer Service And Telephone Handling Skills | |||
Customer Service Basics Over the Phone | |||
Get the facts- ask the right questions | 00:21:00 | ||
Discuss Solutions- learning to listen | 00:10:00 | ||
Dealing with difficult customers | 00:20:00 | ||
Developing Inbound & Outbound Telephone Skills | |||
Hot Telephone Tips | 00:12:00 | ||
Handling Complaints and Difficult customers | |||
12.1 Telephone Etiquette | |||
Telephone Etiquette | |||
13. Organising A Meeting | |||
Organising a Meeting | 00:44:00 | ||
Exercise Files: Organising Meeting | |||
14. Bookkeeping | |||
Introduction to Accounting | 00:33:00 | ||
Financial & Managerial Accounting | 01:42:00 | ||
Taxes | 00:25:00 | ||
15. Invoicing/petty Cash | |||
Invoicing and Petty cash | |||
16. Document Proofreading | |||
Document Proofreading | |||
17. Quickbooks For Payroll Management | |||
Introduction to QuickBooks | 00:18:00 | ||
Setting up the Employee Payroll | 00:41:00 | ||
Running the Payroll | 00:29:00 | ||
Exercise Files: QuickBooks for Payroll Management | |||
18. Tips For Speed Reading | |||
Tips for Speed Reading | 00:07:00 | ||
19. Creating An Effective Cv And Cover Letter | |||
Business Resumes & Job Applications | |||
How to Gather Information for Your CV | 00:32:00 | ||
Write your CV | 00:22:00 | ||
CV Writing Tips and Layouts | 00:33:00 | ||
Different CV Formats | 00:48:00 | ||
Saving a CV to Different Formats and Online CV Banks | 00:34:00 | ||
Finishing Your CV | 00:22:00 | ||
Exercise Files: Creating an Effective CV | |||
20. Time Management | |||
Introduction to Time Management | 00:22:00 | ||
Fundamentals of Productivity | 00:36:00 | ||
How to Use Your Calendar Effectively | 00:32:00 | ||
Setting up Priorities and Schedule | 00:38:00 | ||
Timer Budgeting | 00:44:00 | ||
Exercise Files: Time Management | |||
20.1: Event Planning | |||
Event Planning | |||
21. Motivating Employees | |||
Motivating Employees | 00:24:00 | ||
22. Typing Speed Development | |||
Effective Typing | 00:50:00 | ||
22.1: Administrative Procedure | |||
Administrative Procedure | |||
23. Microsoft Word | |||
Introduction to Microsoft Word | 00:01:00 | ||
First Step to MS Word | 00:32:00 | ||
Text Editing & Formatting | 00:44:00 | ||
Formatting Paragraph and Pages | 00:48:00 | ||
Creating Styles, Themes, Number and Bullets | 00:39:00 | ||
Columns & Tables | 01:34:00 | ||
Macros and Proofing | 00:33:00 | ||
Sharing and Reviewing Documents | 00:28:00 | ||
Modify Word Document | 00:15:00 | ||
Exercise Files: Microsoft Word 2016 | |||
24. Microsoft Excel | |||
Getting Started with Microsoft Excel | 00:42:00 | ||
Data Entering | 00:24:00 | ||
Creating Formulas and Functions | 00:41:00 | ||
Formatting | 01:02:00 | ||
Worksheet Views, Multiple Worksheets and Workbooks | 00:52:00 | ||
IF, VLOOKUP, and Power Functions, Security & Sharing | 00:51:00 | ||
Data Management, Data Analysis Tools | 01:20:00 | ||
PivotTables & Macros | 01:21:00 | ||
Exercise Files: Microsoft Excel 2016 | |||
25. Microsoft Powerpoint | |||
Getting Started with Microsoft PowerPoint | 00:10:00 | ||
Working with Presentations & Slides | 00:38:00 | ||
Adding Pictures & Contents to Slides | 00:46:00 | ||
Adding Shapes, Diagrams, Charts, Video, Audio, and Animation to Slides | 00:40:00 | ||
Preparing & Delivering the Presentation | 00:26:00 | ||
Reusing and Sharing Presentations | 00:20:00 | ||
Exercise Files: Microsoft PowerPoint 2016 | |||
26. Microsoft Outlook | |||
Getting Started with Outlook | 00:09:00 | ||
Adding and Connecting Accounts, Reading & Organizing Mails | 01:02:00 | ||
Creating and Sending Mail, Creating and Working with People | 00:44:00 | ||
Working with Delegates & Calendars | 00:40:00 | ||
Creating Tasks and Notes, Working with Outlook Data | 00:13:00 | ||
27. Accounting and Bookkeeping | |||
Introduction to Basic Accounting | 00:33:00 | ||
Financial Accounting | 00:56:00 | ||
Managerial Accounting | 00:52:00 | ||
Income Taxes | 00:25:00 | ||
Introduction and Review the Financial Statements | 00:23:00 | ||
Bookkeeping Process | 00:20:00 | ||
Transaction and Accounting Equation | 00:23:00 | ||
The General Ledger | 00:22:00 | ||
28. Bookkeeping | |||
Bookkeeping | |||
29. Budgets & Financial Reports | |||
Budgets & Financial Reports | |||
30. Meeting Management | |||
Meeting Management | |||
31. Communication Strategy | |||
Communication Strategies | |||
32. Emotional Intelligence | |||
Introduction to Emotional Intelligence | 00:18:00 | ||
Developing Self Awareness & Self-Regulation | 00:36:00 | ||
Building Awareness with Others | 00:20:00 | ||
Building Relationship | 00:32:00 | ||
Exercise Files- Emotional Intelligence | |||
33. Administrative Human Resources Fundamentals | |||
Introduction to Administrative HR | 00:13:00 | ||
Administrative Duties | 00:19:00 | ||
Recruitment and Selection | 00:25:00 | ||
Employee Performance Management | 00:27:00 | ||
Exercise File : Administrative Human Resources Fundamentals | |||
34. Employee Recruitment | |||
Employee Recruitment | |||
35. Management Essentials | |||
Understanding Management | 00:23:00 | ||
Managing People & Performance | 01:09:00 | ||
Managing the Business Environment | 00:35:00 | ||
Leading Up and Down the Organisation | 00:20:00 | ||
How to Create Strong Teams | 00:16:00 | ||
Motivating Your Team | 00:21:00 | ||
Enhance Your Career and Communication | 00:15:00 | ||
Leading Change | 00:22:00 | ||
Motivating Employees | 00:24:00 | ||
Building a Better Office | 00:22:00 | ||
Planning Team Building Retreat | 00:16:00 | ||
Managing Different Types of Employees | 00:24:00 | ||
Communicating Ideas | 00:18:00 | ||
Working on Projects | 00:22:00 | ||
Improving Yourself | 00:23:00 | ||
Embracing Self Improvement | 00:19:00 | ||
Reducing Friction | 00:21:00 | ||
Creativity & Innovation | 00:23:00 | ||
Exercise Files- Management Essentials | |||
Mock Exam | |||
Mock Exam: Business Administration Diploma | 01:00:00 | ||
Final Exam | |||
Exam: Business Administration Diploma | 01:00:00 | ||
Certificate Download Guide | |||
Certificate Download Guide | 00:03:00 |
Travis
With the plan of working in business administration, this online course proved to be a catalyst for me to improve my career prospects with my potential employers.
Onita Mathew
Really useful course. I enjoyed every aspect of this online programme as it provided me with the desired academic start up for a career in business administration. I had an interesting learning experience.
Samantha Metrovich
This course was helpful with the information it gave. It refreshed my memory on some of the Office products and subjects that were included on here as well as learning new things.
I did find it disappointing that some of the sections seemed to be aimed at the American market and not a global market.
Ross McGhee
This is a detailed and extensive course for Business Administration.
In some areas the long videos can be tiring, but the information is all very informative.
Just be aware there is a lot to get through! More so than many other online courses I have taken.
Alaa
i am taking the course and i am happy with the videos.