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What Will I Learn?

Learn the basics to enter a business organisation in the field of administration
Ability to develop expertise in business communication, presentation skills, administrative functions and business reporting
Learn the importance of leadership and management
Learn how to effectively work in a team and also to manage a team commendably
Gain an extremely practical knowledge of carrying out administrative functions of a business
Learn administrative functions which are important in an organisation so that your skills may be recognised by superiors in the workplace

Overview:

This Business Administration Diploma course is a job ready qualification that prepares learners for work in a specific industry. The course is designed to give you the knowledge and skills you will need to work in a business administration role and to develop your expertise in areas such as business communication, administration, delivering presentations and presenting business data.

You will cover the principles of business administration and the essentials of leadership and management, including managing personal and professional development. You will also learn how to manage team performance and people within a business, a vital skill for anyone looking to climb the ladder. During this course, you will gain practical knowledge of how to carry out basic administrative tasks and progress towards high level support skills, such as employee recruitment and management essentials. The qualification includes a wide range of units which cover everything needed to be a successful administrator within business.

Learning with Global Edulink has many advantages. The course material is delivered straight to you, and can be adapted to fit in with your lifestyle. It is created by experts within the industry, meaning you are receiving accurate information, which is up-to-date and easy to understand.

This course is comprised of professionally narrated e-Learning modules, interactive quizzes, tests and exams. All delivered through a system that you will have access to 24 hours a day, 7 days a week for 365 days (12 months). An effective support service and study materials will build your confidence to secure your qualification.

Who is it for?
  • Those wishing to obtain a career-related professional qualification.
  • Those already involved in administration wishing to gain recognition for their skills.

Course Description

This Business Administration Diploma is comprehensive and designed to cover the key areas listed under the curriculum. This course has been designed for 150 guided learning hours.

Method of AssessmentAt the end of the course learners will take an online multiple choice question assessment test. The online test is marked straight away, so you will know immediately if you have passed the course.
 Certification

uccessful candidates will be awarded “Diploma in Business and Administration”.

Entry Requirement

Learners must be age 16 or over and should have basic understanding of the English Language, numeracy, literacy and ICT.

Career Path

This course could help you to become any of the following:

  • Secretary
  • Receptionist
  • Office Administrator
  • Personal Assistant
  • Office supervisor
  • Team leader
  • Office Manager

 

Common Career Paths For Secretary
  

 

Course Curriculum

1. communication fundamentals
Introduction to Communication Fundamentals 00:40:00
Adapting to Audience and Build Trust 00:57:00
Managing Communication Challenges 00:25:00
2. team working
Great Team 00:28:00
Your Responsibility in the Team 00:32:00
How to Become a Better Team 00:08:00
Exercise Files- Team Working 00:00:00
2.1: planning and problem solving
Planning and Problem Solving 00:45:00
2.2: safety in the work place
Safety in the Work Place 00:00:00
3. business reports and letter writing
Business Writing Skills 02:00:00
Introduction to Business Report Writing 00:29:00
Exploring Reports 00:34:00
How to Prepare for Writing 00:51:00
Exercise Files: Business Report Writing 00:00:00
3.1: business writing
Business Writing 00:00:00
3.2: collaborative business writing
Collaborative Business Writing 00:00:00
3.3: proposal writing
Proposal Writing 00:00:00
3.4: business ethics
Business Ethics 00:00:00
4. e-mails writing tips
Introduction to Effective Email Writing 00:25:00
Writing Email Messages 00:22:00
Email Manners 00:25:00
5. organisational skills
Organisational Skills 00:00:00
6. leadership fundamentals
Understanding Leadership- 00:22:00
Set a Solid Foundation and Direction 00:25:00
Motivate Commitments 00:31:00
Drive for Results 00:21:00
Develop Yourself 00:22:00
Exercise Files- Leadership Essentials 00:00:00
7. note taking
Note Taking 00:40:00
Exercise Files: Note Taking 00:00:00
8. data management, record keeping and filing
Data Management & Record Keeping 00:00:00
9. appointment booking and arranging interviews
Appointment Booking and Arrange an Interview 00:12:00
10. delivering postal mail
Delivering Postal Mail 00:33:00
11. dictating
Dictating 01:09:00
Exercise Files Dictation 00:00:00
12. customer service and telephone handling skills
Customer Service Basics Over the Phone 00:30:00
Get the facts- ask the right questions 00:21:00
Discuss Solutions- learning to listen 00:10:00
Dealing with difficult customers 00:20:00
Developing Inbound & Outbound Telephone Skills 00:30:00
Hot Telephone Tips 00:12:00
Handling Complaints and Difficult customers 00:00:00
12. customer service and telephone handling skills
Telephone Etiquette 00:00:00
13. organising a meeting
Organising a Meeting 00:00:00
Exercise Files: Organising Meeting 00:00:00
14. bookkeeping
Introduction to Accounting 00:33:00
Financial & Managerial Accounting 00:00:00
Taxes 00:25:00
15. invoicing/petty cash
Invoicing and Petty cash 00:00:00
16. document proofreading
Document Proofreading 00:00:00
17. quickbooks for payroll management
Introduction to QuickBooks 00:18:00
Setting up the Employee Payroll 00:40:00
Running the Payroll 00:29:00
Exercise Files: QuickBooks for Payroll Management 00:00:00
18. tips for speed reading
Tips for Speed Reading 00:07:00
19. creating an effective cv and cover letter
Business Resumes & Job Applications 01:00:00
How to Gather Information for Your CV 00:32:00
Write your CV 00:37:00
CV Writing Tips and Layouts 00:33:00
Different CV Formats 00:47:00
Saving a CV to Different Formats and Online CV Banks 00:34:00
Finishing Your CV 00:21:00
Exercise Files: Creating an Effective CV 00:00:00
20. time management
Introduction to Time Management 00:22:00
Fundamentals of Productivity 00:35:00
How to Use Your Calendar Effectively 00:31:00
Setting up Priorities and Schedule 00:37:00
Timer Budgeting 00:44:00
Exercise Files: Time Management 00:00:00
20.1: event planning
Event Planning 00:00:00
21. motivating employees
Motivating Employees 00:24:00
22. typing speed development
Effective Typing 00:00:00
22.1: administrative procedure
Administrative Procedure 00:00:00
23. microsoft word
Introduction to Microsoft Word 00:01:00
First Step to MS Word 00:31:00
Text Editing & Formatting 00:44:00
Formatting Paragraph and Pages 00:48:00
Creating Styles, Themes, Number and Bullets 00:39:00
Columns & Tables 01:33:00
Macros and Proofing 00:33:00
Sharing and Reviewing Documents 00:27:00
Modify Word Document 00:15:00
Exercise Files: Microsoft Word 2016 00:00:00
24. microsoft excel
Getting Started with Microsoft Excel 00:42:00
Data Entering 00:24:00
Creating Formulas and Functions 00:41:00
Formatting 01:02:00
Worksheet Views, Multiple Worksheets and Workbooks 00:52:00
IF, VLOOKUP, and Power Functions, Security & Sharing 00:51:00
Data Management, Data Analysis Tools 01:20:00
PivotTables & Macros 01:21:00
Exercise Files: Microsoft Excel 2016 00:00:00
25. microsoft powerpoint
Getting Started with Microsoft PowerPoint 00:10:00
Working with Presentations & Slides 00:37:00
Adding Pictures & Contents to Slides 00:46:00
Adding Shapes, Diagrams, Charts, Video, Audio, and Animation to Slides 00:39:00
Preparing & Delivering the Presentation 00:26:00
Reusing and Sharing Presentations 00:20:00
Exercise Files: Microsoft PowerPoint 2016 00:00:00
26. microsoft outlook
Getting Started with Outlook 00:08:00
Adding and Connecting Accounts, Reading & Organizing Mails 01:02:00
Creating and Sending Mail, Creating and Working with People 00:44:00
Working with Delegates & Calendars 00:40:00
Creating Tasks and Notes, Working with Outlook Data 00:13:00
27. accounting and bookkeeping
Introduction to Basic Accounting 00:33:00
Financial Accounting 00:55:00
Managerial Accounting 00:51:00
Income Taxes 00:25:00
Introduction and Review the Financial Statements 00:22:00
Bookkeeping Process 00:20:00
Transaction and Accounting Equation 00:22:00
The General Ledger 00:21:00
28. bookkeeping
Bookkeeping 00:00:00
29. budgets & financial reports
Budgets & Financial Reports 00:00:00
30. meeting management
Meeting Management 00:00:00
31. communication strategy
Communication Strategies 00:00:00
32. emotional intelligence
Introduction to Emotional Intelligence 00:17:00
Developing Self Awareness & Self-Regulation 00:36:00
Building Awareness with Others 00:19:00
Building Relationship 00:31:00
Exercise Files- Emotional Intelligence 00:00:00
33. administrative human resources fundamentals
Introduction to Administrative HR 00:13:00
Administrative Duties 00:19:00
Recruitment and Selection 00:25:00
Employee Performance Management 00:27:00
Exercise File : Administrative Human Resources Fundamentals 00:00:00
34. employee recruitment
Employee Recruitment 00:00:00
35. management essentials
Understanding Management 00:23:00
Managing People & Performance 01:09:00
Managing the Business Environment 00:35:00
Leading Up and Down the Organisation 00:20:00
How to Create Strong Teams 00:15:00
Motivating Your Team 00:21:00
Enhance Your Career and Communication 00:15:00
Leading Change 00:22:00
Motivating Employees 00:24:00
Building a Better Office 00:22:00
Planning Team Building Retreat 00:16:00
Managing Different Types of Employees 00:24:00
Communicating Ideas 00:18:00
Working on Projects 00:21:00
Improving Yourself 00:23:00
Embracing Self Improvement 00:19:00
Reducing Friction 00:21:00
Creativity & Innovation 00:22:00
Exercise Files- Management Essentials 00:00:00
mock exam
Mock Exam: Business Administration Diploma 01:00:00
final exam
Exam: Business Administration Diploma 01:00:00
£249 £59 (inc. VAT)

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  • 365 Days
  • Course Certificate
  • ACCREDITED BY CPD & iAP
  • 150Guided Learning Hours
  • Course Material
  • 35 Number of Modules
  • Exam

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Course Reviews

3.7

3.7
3 ratings
  1. Ross McGhee

    Comprehensive course

    This is a detailed and extensive course for Business Administration.

    In some areas the long videos can be tiring, but the information is all very informative.

    Just be aware there is a lot to get through! More so than many other online courses I have taken.

    4
  2. Samantha Metrovich

    Business Administration Diploma

    This course was helpful with the information it gave. It refreshed my memory on some of the Office products and subjects that were included on here as well as learning new things.

    I did find it disappointing that some of the sections seemed to be aimed at the American market and not a global market.

    3