Salesforce is a leader for CRM (customer relationship management) with the idea of bringing customers and companies closer to each other in this digital age. CRM Salesforce for Beginners is designed for individuals who want to learn all about Salesforce tool that will help you tackle daily processes such as managing tasks, projects, campaigns, emails and sales funnels. If you wish to work in sales and marketing, Salesforce CRM is a powerful tool that will demonstrate how to follow activities efficiently and display reports on work progress.
CRM Salesforce for Beginners will provide hands-on training on how to follow up on different service requests and support issues that have been generated by customers. You will also learn to handle customer support requests efficiently.
CRM Salesforce for Beginners is a step by step guide on how to effectively create campaigns and follow up on activities related to your customers, in order to enhance your services and improve their satisfaction. Qualifying in this course will set you in the right direction, giving you the opportunity to open the door to new and exciting job roles in the sales and marketing industry.
Global Edulink is a leading online provider for several accrediting bodies, and provides learners the opportunity to take this exclusive course awarded by Edureka. At Global Edulink, we give our fullest attention to our learners’ needs and ensure they have the necessary information required to proceed with the Course. Learners who register will be given excellent support, discounts for future purchases and be eligible for a TOTUM Discount card and Student ID card with amazing offers and access to retail stores, the library, cinemas, gym memberships and their favourite restaurants.
The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course. The course is self-paced and you can complete it in stages, revisiting the lessons at any time.
In order to complete the Course CRM Salesforce for Beginners, learners will have to submit an assignment. The assignment will demonstrate your familiarity with the particular subject and will test your ability to apply it in a real-world scenario.
Upon the successful completion of the course, you will be awarded the Certificate for CRM Salesforce for Beginners by Edureka.
Edureka is a pioneer in online learning and an agency that has frequently and consistently collaborated with educational and academic institutes. It guarantees expert commitment and is dedicated to learners taking their courses. Edureka is internationally recognised and takes learners a step closer to a leading career in the IT industry.
The CRM Salesforce for Beginners will improve your candidature for a number of jobs in customer relationship management. You can study further courses in the same field and enhance your academic expertise in Salesforce, and add this as a valuable skillset on your resume. Your skills will be recognised by leading organisations that give you the opportunity to land a well-paying job in sales and marketing. Given below are job titles you can compete for, along with the average UK salary per annum according to https://www.glassdoor.com.
|1: Introduction to CRM and SFDC|
|Introduction to Salesforce.com (SFDC)|
|2: SFDC Overview|
|SFDC Business objects & their application|
|Standard Business Objects|
|Custom Business Objects|
|Salesforce Data Model|
|3: SFDC Security Model - 1|
|Salesforce Data Fields|
|Salesforce Security Features|
|Organization Wide Default|
|4: SFDC Security Model - 2|
|Records Mass Transfer|
|Sharing Rules & Application|
|Application of Roles & Sharing Rules|
|Profiles & Permission Sets|
|5: SFDC Configuration - 1|
|Field Level Security|
|6: SFDC Configuration - 2|
|Products & Price Book|
|7: SFDC Advanced Configuration - 1|
|8: SFDC Advanced Configuration - 2|
|Deployment using Change Sets|
|Apex & Visual Force|