Diploma in Business and Administrative Management at QLS Level 4

Access Duration - 365 Days
Guided Learning Hour 590 Guided Learning Hours (590)
Course Material Course Material
Number of Modules 10 Number of Modules 10
4.6( 5 REVIEWS )

What Will I Learn?

Understand the fundamentals of administrative management
Learn about managing people within an organisation
Acquire knowledge in finance
Learn to manage information and knowledge within an organisation
Learn how to effectively manage the administrative system


If you wish to enhance your business and administrative skills, the Diploma in Business and Administrative Management at QLS Level 4 will equip you with formal recognition of the knowledge and expertise that is invaluable to potential organisations. This is a comprehensive course that offers learners a great opportunity to gain an in-depth understanding of administrative management and effectively manage an administrative system. These are specialist skills that are in high demand, and qualifying in this course will make you a marketable candidate.

The Quality Licence Scheme, endorses high-quality, non-regulated provision and training programmes. The course will feature key modules which will be explored in-depth to ensure learners gain a complete understanding of the topics at hand. This course is designed for individuals who want to enter middle management positions and progress to top management roles. The qualification provides an opportunity for individuals who wish to apply their knowledge of administrative management and become accomplished in the desired employment, ensuring they land a high-paying job position.

The course is created by industry experts and allows learners to receive new and up to date information which can be applied in real-world scenarios.

This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. We will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.

Why You Should Consider Taking this Course at Global Edulink?

Global Edulink offers the most convenient path to gain skills and training that will give you the opportunity to put into practice your knowledge and expertise in an IT or corporate environment. You can study at your own pace at Global Edulink and you will be provided with all the necessary material, tutorials, qualified course instructor, narrated e-learning modules and free resources which include Free CV writing pack, free career support and course demo to make your learning experience more enriching and rewarding.

  • Access Duration
  • Who is this Course aimed at?
  • Entry Requirement
  • Method of Assessment
  • Certification
  • Endorsed by
  • Progression and Career Path

The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course.  The course is self-paced and you can complete it in stages, revisiting the lessons at any time.

  • Individuals in managerial and leadership positions looking to further advance their careers
  • Learners should be age 19 or over, and must have a basic understanding of Maths, English, and ICT.
  • A qualification at level 3 or above in any discipline.

This online course will be evaluated through written assignments. In order to complete this programme successfully, all students are required to complete a series of assignments. The completed assignments must be submitted via the online portal. Your instructor will review and evaluate your work and provide your feedback based on how well you have completed your assignments.

Those who successfully complete the course will be issued the Diploma in Business and Administrative Management at QLS Level 4 by the Quality Licence Scheme.

The Quality Licence Scheme is part of the Skills and Education Group, a charitable organisation that unites education and skills-orientated organisations that share similar values and objectives. With more than 100 years of collective experience, the Skills and Education Group’s strategic partnerships create opportunities to inform, influence and represent the wider education and skills sector.

The Skills and Education Group also includes two nationally recognised awarding organisations; Skills and Education Group Awards and Skills and Education Group Access. Through our awarding organisations we have developed a reputation for providing high-quality qualifications and assessments for the education and skills sector. We are committed to helping employers, organisations and learners cultivate the relevant skills for learning, skills for employment, and skills for life.

Our knowledge and experience of working within the awarding sector enables us to work with training providers, through the Quality Licence Scheme, to help them develop high-quality courses and/or training programmes for the non-regulated market.

Once you successfully qualify in the Diploma in Business and Administrative Management at QLS Level 4, learners will gain an introduction to the skills, qualities and knowledge that may be required for employment in a particular vocational sector. This course provides learners with realistic and appropriate career related opportunities worldwide for 21st century employment markets. After the successful completion of this course, learners can go on to study Level 4 and above courses, and gain employment opportunities in middle management.

Key Features

Gain an Accredited UK Qualification
Access to Excellent Quality Study Materials
Personalised Learning Experience
Support by Phone, Live Chat, and Email
Eligible for TOTUM Discount Card
UK Register of Learning Providers Reg No : 10053842

Course Curriculum

1: Fundamentals of Administrative Management
Fundamentals of Administrative Management
The role of administrative management
The role of the administrative manager
Key Aspects of Administrative Management
The role of communication in organisations
2: Administrative Systems
Administrative Systems
The contribution of systems
Benefits of Business System Integration
Potential drawbacks to systems
3: Managing Operations
Managing Operations
Understanding operations management
The historical development of operations management
Operations in the organisation
The relationship between operations and performance
How internal measures of success link to business objectives
4: Managing Quality
Managing Quality
The activities that make up quality management
Principles of Quality Management
Continuous Improvement Approach
The Shewhart Cycle
Quality Management Systems
Adopting a holistic approach to quality management
Relationship between Quality Management and Organisation Performance
The role of administrative systems
Quality Administrative Procedures
5: Personal Effectiveness
Personal Effectiveness
Personal and interpersonal skills needed to managers
Barriers to Effective Organisational Communication
The importance of motivation for personal effectiveness
6: Managing People in Organisations
Managing People in Organisations
Learning and development in organisations
How individual differences influence peoples’ behavior at work
The importance of motivation and morale for individual performance
7: Managing Information and Knowledge
Managing Information and Knowledge
Features of information management
The relationship between data, information and knowledge
8: Finance for Administrative Managers
Finance for Administrative Managers
The relationship between cost accounting and management accounting
Costing, Cost Accounting and Cost Accountancy
How budgetary techniques can be used to plan and control finance
The structure and purpose of company accounts
Definition of the Statement of Retained Earnings
9: The Internet and E-business
The Internet and E-business
The scope of E-business
Benefits and barriers to businesses considering an online presence
The security and the legislative issues facing an online business organisation
The modes of communication available to an e-business and their application
The internet technologies and their importance in E-Business
The functions of client servers and browsers and the role of the search engine
The use of intranets and extranets within business communication
10: Marketing Intelligence
Marketing Intelligence
Understanding Buyer Behaviour
Theories of buyer behaviour
Factors affecting Buyer behaviour
The relationship between brand loyalty, corporate image and repeat purchasing
Competitive Analysis
Measuring customer satisfaction
☑ Assignment Brief
Assignment Brief – Diploma in Business and Administrative Management at QLS Level 4
☑ Submit your Assignment
Assignment Submission QLS

Students feedback


Average rating (5)
5 Star
4 Star
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1 Star
    R M

    Robin Matthews

    November 18, 2020
    Good customer service

    I’m pleased with the customer support provided, particularly as I had a few technical issues to start off with, but they were resolved quickly.

    E P

    Erin Parker

    November 02, 2020
    Enhanced my knowledge

    I would be happy to recommend it to other learners who want to enhance their understanding of managing people within an organisation.

    K R

    Kerry Read

    October 06, 2020
    Good structure

    The course was structured well.

    H M

    Haiden Morris

    September 29, 2020
    Practical training

    The training was very hands-on and practical.

    A W

    Angel West

    September 12, 2020
    Great learning experience

    My experience learning with this provider was great. The training was conducted professionally and met a good standard in terms of content and material.

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