ITIL® 4 Foundation Course + Exam

4.3( 3 REVIEWS )
507 STUDENTS
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£449 £215 (inc. VAT)

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IN FULL
INSTALLMENT
Initial Fee: £35 (Inc. VAT)
Exam Fee : £180 (Inc. VAT)
Total Price: £215( Inc. VAT)
  • 365 Days
  • Certificate
  • Wishlist
  • Awarded by 'ITIL'
  • 59Guided Learning Hours
  • Course Material
  • 07Number of Modules
  • Official Exam

Overview

The ITIL® 4 Foundation will educate you on how to manage IT services and achieve business value within an enterprise. It is a widely accepted approach in service management and will introduce learners to the core principles of ITIL best practices and concepts.

ITIL® 4 Foundation and Official Exam will give learners the opportunity to take the Foundation exam upon the completion of the course. There are no formal pre-requisites to take this exam, however, Accredited Foundation training is recommended.

ITIL® 4 Foundation and Official Exam is suitable for anyone who wants to have a career in the IT service management industry. Whether it is as an IT Manager, IT Consultant, IT Developer or Business Manager, this Foundation Course is the perfect fit for your career.  Once you successfully complete the examination, you will be awarded an official ITIL® 4 Foundation certificate

As Global Edulink is an Accredited Examination Organisation (AEO), you can now take this Foundation exam through this platform. The exam will test your knowledge on the key concepts, elements, and terminology in ITIL and on the emerging practices such as Lean, Agile and DevOps. This exam will also test your competence in the service management framework and if you know how to apply ITIL best practices to improve tech-enabled services and products. Once you successfully complete this course you can list it on your resume, and you will be able to demonstrate your skills and knowledge in ITIL 4 service management to potential organisations.

Why study at Global Edulink?

Global Edulink offers the most convenient path to gain recognised skills and training that will give you the opportunity to put into practice your knowledge and expertise in an IT or corporate environment. You can study at your own pace at Global Edulink and you will be provided with all the necessary material, tutorials, qualified course instructor, narrated e-learning modules and free resources which include Free CV writing pack, free career support and course demo to make your learning experience more rewarding and enriching.

 

  • Method of Payment
  • Who is this Course aimed at?
  • Entry Requirements
  • Method of Assessment  
  • Certification
  • Awarding Body
  • Progression and Career Path
Choose the payment method that best suits you!
  • Full package: A onetime fee of £215.00 can be paid to access this course, which includes the awarding body registration fee and assessments fee.
  • Installment basis: The total price is £215.00, from which an initial fee of £35.00 can be paid to buy the course. The remaining amount can be paid as £180.00 for the official exam respectively.
This course is aimed at any individual with an interest in service management.
Learners should be age 19 or over, and must have a basic understanding of Maths, English, and ICT.
The exam format is as follows:
  • Multiple choice examination questions
  • 40 questions
  • 26 marks required to pass (out of 40 available) - 65%
  • 60 minutes’ duration
  • Closed book
Successful learners will be awarded the ITIL® 4 Foundation exam certificate

AXELOS is a leading awarding body in the UK that develops, manages and operates qualifications in best practice and methodologies that are formerly owned by the Office of Government Commerce (OGC). Established in 2014, it has since earned a reputation for providing high-quality support services for learning, employment, and skills for life. A qualification from this awarding body will demonstrate a high level of skill and is a guaranteed way to stand apart from the others in the industry.

This course in ITIL® 4 Foundation + Official Exam will enhance your qualifications for a number of jobs in the IT industry. You can also take this exam certificate as an opportunity to win various job incentives put forth by your employer or to study further in the area and enhance your knowledge. Below given are few of the jobs this certificate will help you in, along with the average UK salary per annum according to http://payscale.com/

  • IT Manager – £38,778 per annum
  • Project Manager, IT – £42,157 per annum
  • Service Delivery Manager – £40,819 per annum
  • IT Director – £77,982 per annum
  • Senior Project Manager, IT – £59,208 per annum

Key Features

Gain an Accredited UK Qualification

Access to Excellent Quality Study Materials

Learners will be Eligible for TOTUM Discount Card

Personalised Learning Experience

UK Register of Learning Providers Reg No : 10053842

Support by Phone, Live Chat, and Email

Course Curriculum

Introduction
Free Introduction FREE 00:00:00
Tutor Introduction 00:00:00
Course Introduction Part 1 00:00:00
Course Introduction Part 2 00:00:00
1. Key Concepts of Service Management
Value 00:00:00
Services 00:00:00
Outcomes, Costs and Risks 00:00:00
Utility and Warranty 00:00:00
2. ITIL Guiding Principles
Principals 00:00:00
Focus on Value 00:00:00
Start Where You Are 00:00:00
Progress Iteratively With Feedback 00:00:00
Collaborate and Promote Visibility 00:00:00
Think and Work Holistically 00:00:00
Keep it Simple and Practical 00:00:00
Optimize and Automate 00:00:00
Principle Interaction 00:00:00
3. Four Dimensions of Service Management
Four Dimensions Introduction 00:00:00
Organizations and People 00:00:00
Information and Technology 00:00:00
Partners and Suppliers 00:00:00
Value Streams and Processes 00:00:00
External Factors 00:00:00
4. ITIL Service Value System
ITIL Service Value System 00:00:00
5. Service Value Chain
Service Value Chain 00:00:00
6. Key Terms of 15 ITIL Practices
Management Practices 00:00:00
Information Security Management 00:00:00
Relationship Management 00:00:00
Supplier Management 00:00:00
IT Asset Management 00:00:00
Monitoring and Event Management 00:00:00
Release Management 00:00:00
Service Configuration Management 00:00:00
Deployment Management 00:00:00
Continual Improvement 00:00:00
Change Control 00:00:00
Incident Management 00:00:00
Problem Management 00:00:00
Service Request Management 00:00:00
Service Desk 00:00:00
Service Level Management 00:00:00
7. ITIL Practices
Continual Improvement Model 00:00:00
Mock Exam
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Students feedback

4.3

Avarage rating (3)
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    C E

    Callie Elliott

    August 02, 2019 - 2:05pm
    Useful qualification

    This is a great overview of all the basics and a good refresher for anyone looking to move into a more advanced role.

    D B

    Dolcie Bell

    July 15, 2019 - 5:00pm
    Excellent course

    An excellent introductory course. The all-around material was well presented. It really gives you an idea of what to expect and the different aspects that you may encounter while you’re on the job. Recommend it to everyone looking for a high quality course on IT.

    R J

    Rosa Johnston

    June 13, 2019 - 4:59pm
    Great course

    Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date.

Buy Now
£449 £215 (inc. VAT)

CHOOSE HOW YOU WANT TO PAY

IN FULL
INSTALLMENT
Initial Fee: £35 (Inc. VAT)
Exam Fee : £180 (Inc. VAT)
Total Price: £215( Inc. VAT)
  • 365 Days
  • Certificate
  • Wishlist
  • Awarded by 'ITIL'
  • 59Guided Learning Hours
  • Course Material
  • 07Number of Modules
  • Official Exam
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