ITIL® 4 Specialist: Drive Stakeholder Value (DSV) - Exam Only

Access Duration - 365 Days
Awarded By  Awarded By "AXELOS"
Assessment Included Official Exam Included
Tutor Support ATO Number - 3391
4.3( 4 REVIEWS )

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The ITIL® 4 Specialist: Drive Stakeholder Value (DSV) – Exam Only is part of ITIL® 4 Managing Professional and is designed for IT Practitioners. The exam demonstrates whether you have an understanding of the different types of engagement and interaction between the service provider and customers, suppliers, users and partners. This exam is a prerequisite for the ITIL® 4 Managing Professional which will assess your knowledge in key CX, UX and journey mapping concepts. The exam will equip candidates with the practical and strategic methods to plan and deliver continual improvement. The ITIL® 4 Specialist Drive Stakeholder Value exam will improve your productivity, capability and competence to enhance customer satisfaction and meet customer expectation. It will help produce confident service managers who are key contributors to the growth of the organisation ensuring more opportunities to progress in the field.

This is a widely recognised exam that will give you the opportunity to pursue a career in the IT industry and take on a high-paying job role. The ITIL® certification is a benchmark for service management and it helps boost your standing at an international level. Upon successfully completing this exam module, you can progress to the next 3 exam modules and receive the coveted designation of ITIL® Managing Professional.

Why Choose Global Edulink?

Global Edulink is a leading online provider for several accrediting bodies, and provides learners the opportunity to take this exclusive exam awarded by AXELOS. At Global Edulink, we give our fullest attention to our learners’ needs and ensure they have the necessary information required to proceed with the exam.

Learners who register with the centre will be given excellent support, discounts for future purchases and be eligible for a TOTUM Discount card and Student ID card with amazing offers and access to retail stores, the library, cinemas, gym memberships and their favourite restaurants.

Who is this Course for?

  • IT Practitioners
  • Entry Requirement
  • Method of Assessment
  • Certification
  • Awarding Body
  • Career Path & Progression
  • Completed the ITIL® Foundation Certificate in Service Management
  • ITIL® 4 Managing Professional Transition Certificate
  • Undertake all the ITIL® 4 MP training exams
  • Learners must complete the 4 modules to gain the ITIL® 4 Managing Professional Certificate
  • Take the ITIL® 4 Specialist Drive Stakeholder Value Certification exam
Exam Details:
  • Duration: 90 minutes
  • Exam Format: 40 multiple choice questions
  • Pass Mark: 70% (28 questions must be correct)
  • Exam Type: Closed Book

Upon the successful completion of the exam, learners will be awarded the ITIL® 4 Managing Professional Certification issued by AXELOS.

This PeopleCert and AXELOS accredited exam is provided by Imperial Learning (ATO 3391).

The certificate will be awarded by Axelos. This is a globally recognised best practice qualification that will make your CV standout and encourage employers to see your motivation at expanding your skills and knowledge in the IT enterprise.

Once you successfully complete the exam for the ITIL® 4 Specialist Drive Stakeholder Value Module, you can progress to the next 3 modules and become a qualified ITIL® Managing Professional. You will have the relevant expertise in managing and integrating stakeholders. This Level 4 ITIL® certificate will put you in line for a higher raise or job promotion. Your skills will be recognised by leading companies that give you the opportunity to land a well-paying job. Given below are job titles you can compete for, along with the average UK salary per annum according to

  • IT Specialist - £79,000 (Approximately)

Key Features

Gain an Accredited UK Qualification
Access to Excellent Quality Study Materials
Personalised Learning Experience
Support by Phone, Live Chat, and Email
Eligible for TOTUM Discount Card
UK Register of Learning Providers Reg No : 10053842

Course Curriculum

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Students feedback


Average rating (4)
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    L B

    Luke Bennett

    January 05, 2021
    Exactly what I needed

    Once I decided to take this exam, I did some research on which online centre would be most suitable for my requirements. I was recommended Global Edulink by a colleague of mine who had already taken the exam through them. I strongly recommend this centre.

    M R

    Mylo Rogers

    January 01, 2021
    Good assistance

    I received good assistance all the way through. I couldn’t be more pleased with them. I will certainly return to take the rest of the exam modules here.

    J B

    James Burns

    December 31, 2020
    Fantastic support

    The support I received from the provider was truly fantastic. They were helpful to me every step of the way.

    J W

    Jude Wood

    December 27, 2020
    Very helpful

    Very helpful – thank you!

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