ITIL® Foundation Official Exam

Access Duration - 365 Days
Assessment Included Official Exam
4.5( 4 REVIEWS )

What Will I Learn?

Gain an understanding of the ITIL framework.
Learn how to enhance ITIL service management within an organisation.
Learn how to contribute to ongoing service improvement.
Understand key principles and models of service management.
Learn the roles and responsibilities of service management as a practice.


The ITIL Foundation educates learners on how to manage IT services and achieve business expectations. It is an approach that will introduce learners to the core principles of ITIL best practices.

The ITIL Foundation Official Exam enables individuals to take the Foundation exam at a cost lower than other providers. There are no formal pre-requisites to take this exam, however, Accredited Foundation training is recommended.

The ITIL Foundation qualification is suitable for individuals who want to have a career as IT Managers, IT Consultants, IT Developers or Business Managers. The Exam Only package comes complete with vouchers for the ITIL Foundation exam. Individuals who successfully complete the examination will be awarded an official ITIL Foundation certificate. Discounted prices available, limited offer! Hurry Today!

All ITIL v3 training and examinations will be discontinued by the end of 2021. You can read more here.

ITIL® – “ITIL® is a (registered) Trade Mark of AXELOS Limited. All rights reserved.”

Why study at Global Edulink?

Global Edulink offers the most convenient path to gain recognised skills and training that will give you the opportunity to put into practice your knowledge and expertise in an IT or corporate environment. You can study at your own pace at Global Edulink and you will be provided with all the necessary material, tutorials, qualified course instructor, narrated e-learning modules and free resources which include Free CV writing pack, free career support and course demo to make your learning experience more rewarding and enriching.

  • Who is this Exam aimed at?
  • Entry Requirements
  • Method of Assessment  
  • Certification
  • Awarding Body
  • Progression and Career Path
  • Other Benefits
  • The course is aimed at individuals with basic understanding of the ITIL framework.
  • IT Operations Managers.
  • IT Professionals working within an organisation.
  • Technical decision makers.
  • The course requires no formal pre-requisites.
At the end of the ITIL® Foundation Certification – IT Service Management course you will be required to take a multiple choice question assessment test comprising of 40 questions in 60 minutes duration. (26 marks required to pass out of 40). The multiple choice question assessment will be automatically marked with learners receiving an instant grade. The pass mark is 65%, closed book.

Those who successfully complete the exam will be awarded the certificate in ITIL® Foundation Certification – IT Service Management.

The ITIL® certification scheme provides a modular approach to the ITIL framework, and is comprised of a series of qualifications focused on different aspects of ITIL best practice to various degrees of depth and detail.

The tiered structure of the qualification offers candidates flexibility relating to the different disciplines and areas of ITIL and the ability to focus their studies on key areas of interest.

The certificate will be awarded by Axelos. This is a globally recognised best practice qualification that will make your CV standout and encourage employers to see your motivation at expanding your skills and knowledge in the IT enterprise.

Once you successfully complete ITIL® Foundation Certification – IT Service Management you will be qualified to work in the following positions. The ITIL Foundation Certification – IT Service Management qualification will also put you in line to demand a higher salary or job promotion. The average UK salary per annum according to is given below.

  • IT Architect (average UK yearly salary: £57,806)
  • IT Security Manager (average UK yearly salary: £51,234)
  • Systems Architect (average UK yearly salary: £50,210)
  • Systems Engineer (average UK yearly salary: £29,154)
  • Developer (average UK yearly salary: £30,651)
  • IT Project Manager (average UK yearly salary: £42,549)
Common Career Paths For Project Manager, Information Technology (IT)
  • Written and designed by the industry’s finest expert instructors with over 15 years of experience
  • Repeat and rewind all your lectures and enjoy a personalised learning experience
  • Gain access to quality video tutorials
  • Unlimited 12 months access from anywhere, anytime
  • Save time and money on travel
  • Learn at your convenience and leisure
  • Eligible for TOTUM discount card
  • Free Career Support Service
  • 25% Discount on personal Statement and covering letter writing service
  • Free Access to Over 150 courses for 2 days (48 hours)
  • Free access to course before you purchase (For selected courses only)

Key Features

Gain an Accredited UK Qualification
Access to Excellent Quality Study Materials
Personalised Learning Experience
Support by Phone, Live Chat, and Email
Eligible for TOTUM Discount Card
UK Register of Learning Providers Reg No : 10053842

Recognition of Awarding Bodies

Course Curriculum

Book Your Exam
Book Your ITIL® Exams Here

Students feedback


Average rating (4)
5 Star
4 Star
3 Star
2 Star
1 Star
    M A

    Matilda Anderson

    September 03, 2019
    Enjoyed the course

    I enjoyed the course. The course was relevant and the material was easy to follow. A very well designed and informative course.

    R D

    Reeva Doyle

    August 25, 2019
    Motivating course

    It is very helpful and motivating for my career. Really enjoyed the course. Gave me new insights into techniques and tools to use.

    J H

    Jennifer Hughes

    July 19, 2019
    Very detailed

    I learned about the key principles and models of service management. Very detailed course for beginners. Found it useful.

    L H

    Lottie Henderson

    June 07, 2019
    Gained good knowledge

    This course is a great way to learn the roles and responsibilities of service management as a practice. Now I have an idea how to immediately implement this knowledge in my current setting.

WhatsApp chat