ITIL® Intermediate: Planning, Protection & Optimisation (PPO) Official Exam

Access Duration - 365 Days
Assessment Included Official Exam
4.5( 4 REVIEWS )

What Will I Learn?

Gain an understanding of the PPO process and plan activities accordingly.
Learn how to apply PPO processes and attain operational excellence.
Learn how to apply key metrics and evaluate PPO success.
Learn how to recognise details that comprise of each PPO process.
Understand the role of design coordination within PPO.


The ITIL Intermediate Planning, Protection and Optimisation Official Exam demonstrate learners’ knowledge of the ITIL Lifecycle. The qualification will enable individuals to focus on operational level activities and valuable practical skills that can be applied in the workplace.

The ITIL Intermediate Planning, Protection and Optimisation Official Exam enable individuals to take the exam at a lower cost. It is an Exam Only package deal for learners who have completed the ITIL Foundation examination and Planning, Protection and Optimisation lifecycle course.

The ITIL Intermediate Planning, Protection and Optimisation qualification is suitable for individuals who want to have a career as an IT Operations Manager, IT Security Manager and Business Continuity Manager. The Exam Only package comes complete with vouchers for the ITIL Intermediate Planning, Protection and Optimisation exam. Individuals who successfully complete the examination will be awarded an official ITIL Intermediate Planning, Protection and Optimisation certificate. Discounted prices available, limited offer! Hurry Today!

All ITIL v3 training and examinations will be discontinued by the end of 2021. You can read more here.

ITIL® – “ITIL® is a (registered) Trade Mark of AXELOS Limited. All rights reserved.”

Why study at Global Edulink?

Global Edulink offers the most convenient path to gain recognised skills and training that will give you the opportunity to put into practice your knowledge and expertise in an IT or corporate environment. You can study at your own pace at Global Edulink and you will be provided with all the necessary material, tutorials, qualified course instructor, narrated e-learning modules and free resources which include Free CV writing pack, free career support and course demo to make your learning experience more rewarding and enriching.

  • Who is this Exam aimed at?
  • Entry Requirements
  • Method of Assessment
  • Certification
  • Awarding Body
  • Progression and Career Path
  • The exam is aimed at Security Managers and Security Administrators.
  • Change Manager
  • Application Support / Network Support
  • Availability Manager
  • Individuals working in roles within service based business models who want to enhance their knowledge of concepts, functions and processes related to service operation.
  • The exam requires that learners have an understanding of the ITIL® Foundation course.

Learners are required to take a multiple choice question assessment test comprising of 8 questions per paper in 90 minutes duration. (28 marks required to pass out of 40) The multiple choice question assessment will be automatically marked with learners receiving an instant grade. The pass mark is 70%, closed book.

Those who successfully complete the exam will be awarded the certificate in ITIL® Intermediate: Planning, Protection & Optimisation.

The certificate will be awarded by Axelos. This is a globally recognised best practice qualification that will make your CV standout and encourage employers to see your motivation at expanding your skills and knowledge in the IT enterprise.

Once you successfully complete ITIL® Intermediate: Planning, Protection & Optimisation Official Exam you will be qualified to work in the following positions. The ITIL qualification will also put you in line to demand a higher salary or job promotion. The average UK salary per annum according to is given below.

  • IT Operations Manager - (£46,171 per annum)
  • IT Security Manager -(£49,694 per annum)
  • Business Continuity Manager - (£44,563 per annum)
  • Release Manager  - (£39,983 per annum)
  • Service Portfolio Manager - (£54,527 per annum)
Other Jobs you can get
  • Capacity Manager
  • Security Administrator
  • Supplier Relationship Manager

Key Features

Gain an Accredited UK Qualification
Access to Excellent Quality Study Materials
Personalised Learning Experience
Support by Phone, Live Chat, and Email
Eligible for TOTUM Discount Card
UK Register of Learning Providers Reg No : 10053842

Recognition of Awarding Bodies

Course Curriculum

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Students feedback


Average rating (4)
5 Star
4 Star
3 Star
2 Star
1 Star
    B S

    Bobby Spencer

    September 03, 2019
    Well presented

    I had found them to be informative and well presented. I liked the questions of the end of each module.

    H W

    Hayden Ward

    August 17, 2019
    Awesome learning

    It was an awesome learning experience. This is my first online course and I didn’t expect to have such a great time studying online.

    C G

    Cillian Gill

    July 20, 2019
    Good platform

    I am very impressed by the format and delivery of the content/information. The platform is Easy to use and understand.

    L T

    Leonardo Thomson

    June 08, 2019
    Engaging and worthwhile

    The course was rather engaging. I look forward to taking the other courses in this specialisation. Taking this course was worth it.

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