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What Will I Learn?

Gain an understanding of Service Design
Learn about the processes, documentation and activities involved in Service Design
Learn how to implement Service Design in the workplace accordingly
Learn the principles and purposes behind the concept of service Design in carrying out business activities

Overview

The ITIL Intermediate Service Design will equip learners with practical guidance and critical knowledge on the core concepts and management principles to design existing or new IT services. It will focus on holistic design requirements associated with people, processes and technology needed to achieve strategic objectives.

The ITIL Intermediate Service Design Official Exam will enable individuals to take the exam at a cost lower than the other providers. It is an Exam Only package deal for learners who have completed the ITIL Foundation examination and Service Design lifecycle course.

The ITIL Intermediate Service Design qualification is highly recommended for individuals who want to have a career as a Business Process Consultant, IT Service Manager and Enterprise Architect. The Exam Only package comes complete with vouchers for the ITIL Service Design exam. Individuals who successfully complete the examination will be awarded an official ITIL Intermediate Service Design certificate. Discounted prices available, limited offer! Hurry Today!

Why study at Global Edulink?

Global Edulink offers the most convenient path to gain recognised skills and training that will give you the opportunity to put into practice your knowledge and expertise in an IT or corporate environment. You can study at your own pace at Global Edulink and you will be provided with all the necessary material, tutorials, qualified course instructor, narrated e-learning modules and free resources which include Free CV writing pack, free career support and course demo to make your learning experience more rewarding and enriching.

Who is this Exam aimed at? This course is aimed at

  • IT Operations Managers
  • Service Desk Managers
  • Consultants
  • Professionals who are involved in service delivery
Entry Requirements The course requires that learners have an understanding of the ITIL Foundation course
Method of Assessment At the end of the ITIL Intermediate: Service Design course you will be required to take a multiple choice question assessment test comprising of 8 questions per paper in 90 minutes duration. (28 marks required to pass out of 40) The multiple choice question assessment will be automatically marked with learners receiving an instant grade. The pass mark is 70%, closed book.
Certification Those who successfully complete the exam will be awarded the certificate in ITIL Intermediate: Service Design.
Awarding Body The certificate will be awarded by Axelos. This is a globally recognised best practice qualification that will make your CV standout and encourage employers to see your motivation at expanding your skills and knowledge in the IT enterprise.
Progression and Career Path

Once you successfully complete the ITIL Intermediate: Service Design course you will be qualified to work in the following positions. The ITIL qualification will also put you in line to demand a higher salary or job promotion. The average UK salary per annum according to https://www.payscale.com is given below.

  • Assistant Manager – (average UK yearly salary: £20,540)
  • Manager IT – (average UK yearly salary: £38,742)
  • Business Process Consultant – (average UK yearly salary: £41,546)
  • IT Service Manager – (average UK yearly salary: £35,608)
  • Service Delivery Manager – (average UK yearly salary:  £40,859)
  • Technical Analyst – (average UK yearly salary: £28,423)
  • Enterprise Architect – (average UK yearly salary: £74,394)

Others Jobs you can get

  • IT Consultant
  • IT Service Design Manager
  • Service Owner
Common Career Paths For Information Technology (IT) Manager
  

ITIL®, RESILIA™, PRINCE2®, and the Swirl logo™ are registered trade marks of the AXELOS Limited, used under permission of AXELOS. All rights reserved.

Course Curriculum

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