ITIL® Intermediate: Service Strategy (SS) Official Exam

Access Duration - 365 Days
Assessment Included Official Exam
4.4( 5 REVIEWS )

What Will I Learn?

Get a thorough understanding of Service Strategy
Study the different processes involved in developing a good service strategy
Learn how to prepare and delegate responsibility when implementing a service strategy
Learn how service operation should be implemented
Learn how to resolve any issues that may prevent the successful deployment of the new service strategy.


The ITIL Intermediate Service Strategy Official Exam will provide learners with a proficient knowledge of the Service Strategy phase in the ITIL service lifecycle, ensuring you are fully prepared to take the exam.

The ITIL Intermediate Service Strategy Official Exam will enable individuals to take the exam at a lower cost. It is an Exam Only package deal for learners who have completed the ITIL Foundation examination and Service Strategy lifecycle course.

The ITIL Intermediate Service Strategy qualification is highly recommended for individuals who want to have a career as an IT Manager, IT Architect and Business Relationship Manager. The Exam Only package comes complete with vouchers for the ITIL Service Strategy exam. Individuals who successfully complete the examination will be awarded an official ITIL Intermediate Service Strategy certificate. Discounted prices available, limited offer! Hurry Today!

All ITIL v3 training and examinations will be discontinued by the end of 2021. You can read more here.

ITIL® – “ITIL® is a (registered) Trade Mark of AXELOS Limited. All rights reserved.”

Why study at Global Edulink?

Global Edulink offers the most convenient path to gain recognised skills and training that will give you the opportunity to put into practice your knowledge and expertise in an IT or corporate environment. You can study at your own pace at Global Edulink and you will be provided with all the necessary material, tutorials, qualified course instructor, narrated e-learning modules and free resources which include Free CV writing pack, free career support and course demo to make your learning experience more rewarding and enriching.

  • Who is this Exam aimed at?
  • Entry Requirements
  • Method of Assessment
  • Certification
  • Awarding Body
  • Progression and Career Path
  • Service Managers
  • IT Operations Managers
  • Chief Operation Officers
  • Chief Information Officers
The exam requires that learners have an understanding of the ITIL Foundation course

Learners are required to take a multiple choice question assessment test comprising of 8 questions per paper in 90 minutes duration. (28 marks required to pass out of 40) The multiple choice question assessment will be automatically marked with learners receiving an instant grade. The pass mark is 70%, closed book.

Those who successfully complete the exam will be awarded the certificate in ITIL Intermediate: Service Strategy.

The certificate will be awarded by Axelos. This is a globally recognised best practice qualification that will make your CV standout and encourage employers to see your motivation at expanding your skills and knowledge in the IT enterprise.

Once you successfully complete the ITIL Intermediate: Service Strategy Official Exam you will be qualified to work in the following positions. The ITIL qualification will also put you in line to demand a higher salary or job promotion. The average UK salary per annum according to is given below.

  • IT Operations Manager – (average UK yearly salary: £45,830)
  • Strategy Consultant – (average UK yearly salary: £47,074)
  • Assistant Manager – (average UK yearly salary: £20,540)
Others Jobs you can get
  • IT Managers
  • IT architects, process and service owners
  • Business relationship managers

Key Features

Gain an Accredited UK Qualification
Access to Excellent Quality Study Materials
Personalised Learning Experience
Support by Phone, Live Chat, and Email
Eligible for TOTUM Discount Card
UK Register of Learning Providers Reg No : 10053842

Recognition of Awarding Bodies

Course Curriculum

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Students feedback


Average rating (5)
5 Star
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    H H

    Holly Harrison

    October 11, 2019
    Very detailed

    I learnt a lot from this module. It was informative. Very detailed and easy to understand the material.

    M H

    Maia Harvey

    September 05, 2019
    Great service

    This was a very interesting course; I have really enjoyed taking this course. Received great support from customer service.

    J M

    Jessica Mason

    August 23, 2019

    It gives you a very well over view of support fundamentals, learning was made easy and convenient for a busy professional.

    B B

    Bella Booth

    July 13, 2019
    Precise and direct

    Great course filled with content precise and direct. This course really helped me to refresh my previous knowledge about service operation in IT services.

    L M

    Lara Moss

    June 09, 2019
    Deepened my understanding

    This is a great course for someone getting started in the field of ITIL Support. All the modules within the course deepened my understanding of various concepts and offered advice for further exploration.

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