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What Will I Learn?

Get a thorough understanding of Service Strategy
Study the different processes involved in developing a good service strategy
Learn how to prepare and delegate responsibility when implementing a service strategy
Learn how service operation should be implemented
Learn how to resolve any issues that may prevent the successful deployment of the new service strategy.


The ITIL Intermediate Service Strategy will equip learners to understand the vital role of IT services when pursuing business and customer-related objectives. It will give learners a practical level of proficiency in the Service Strategy phase of ITIL service lifecycle, equipping them fully to be able to take the exam.

The ITIL Intermediate Service Strategy Official Exam will enable individuals to take the exam at a cost lower than the other providers. It is an Exam Only package deal for learners who have completed the ITIL Foundation examination and Service Strategy lifecycle course.

The ITIL Intermediate Service Strategy qualification is highly recommended for individuals who want to have a career as an IT Manager, IT Architect and Business Relationship Manager. The Exam Only package comes complete with vouchers for the ITIL Service Strategy exam. Individuals who successfully complete the examination will be awarded an official ITIL Intermediate Service Strategy certificate. Discounted prices available, limited offer! Hurry Today!

Why study at Global Edulink?

Global Edulink offers the most convenient path to gain recognised skills and training that will give you the opportunity to put into practice your knowledge and expertise in an IT or corporate environment. You can study at your own pace at Global Edulink and you will be provided with all the necessary material, tutorials, qualified course instructor, narrated e-learning modules and free resources which include Free CV writing pack, free career support and course demo to make your learning experience more rewarding and enriching.

Who is this Exam aimed at?
  • Service Managers
  • IT Operations Managers
  • Chief Operation Officers
  • Chief Information Officers
Entry RequirementsThe course requires that learners have an understanding of the ITIL Foundation course
Method of AssessmentAt the end of the ITIL Intermediate: Service Strategy course you will be required to take a multiple choice question assessment test comprising of 8 questions per paper in 90 minutes duration. (28 marks required to pass out of 40) The multiple choice question assessment will be automatically marked with learners receiving an instant grade. The pass mark is 70%, closed book.
CertificationThose who successfully complete the exam will be awarded the certificate in ITIL Intermediate: Service Strategy.
Awarding BodyThe certificate will be awarded by Axelos. This is a globally recognised best practice qualification that will make your CV standout and encourage employers to see your motivation at expanding your skills and knowledge in the IT enterprise.
Progression and Career Path

Once you successfully complete the ITIL Intermediate: Service Strategy course you will be qualified to work in the following positions. The ITIL qualification will also put you in line to demand a higher salary or job promotion. The average UK salary per annum according to https://www.payscale.com is given below.

  • IT Operations Manager – (average UK yearly salary: £45,830)
  • Strategy Consultant – (average UK yearly salary: £47,074)
  • Assistant Manager – (average UK yearly salary: £20,540)

Others Jobs you can get

  • IT Managers
  • IT architects, process and service owners
  • Business relationship managers
Common Career Paths For Information Technology (IT) Manager

ITIL®, RESILIA™, PRINCE2®, and the Swirl logo™ are registered trade marks of the AXELOS Limited, used under permission of AXELOS. All rights reserved.

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