ITIL® Practitioner Official Exam

Access Duration - 365 Days
Assessment Included Official Exam
4.6( 5 REVIEWS )

What Will I Learn?

Learn the concepts of service management.
Learn how to implement service management approach within an organisation.
Understand the metrics and measurement used in service management.
Learn the guiding principles of ITIL Practitioner.
Learn how to implement organisational change management.
Learn how to implement effective communication


The ITIL Practitioner is designed to offer practical guidance on how to adapt the ITIL framework to support business objectives. The course will show how to apply the ITIL framework in day to day responsibilities allowing individuals to become more confident in their contribution to IT Service Management.

The ITIL Practitioner Official Exam enables individuals to take the Practitioner exam at a cost lower than other providers. It is an Exam Only package deal for learners who have completed the ITIL Foundation examination.

The ITIL Practitioner qualification is suitable for individuals who are considering a career as IT Managers, IT Consultants or IT Project Managers. The Exam Only package comes complete with vouchers for the ITIL Practitioner exam. Individuals who successfully complete the examination will be awarded an official ITIL Practitioner certificate. Discounted prices available, limited offer! Hurry Today!

All ITIL v3 training and examinations will be discontinued by the end of 2021. You can read more here.

ITIL® – “ITIL® is a (registered) Trade Mark of AXELOS Limited. All rights reserved.”

Why study at Global Edulink?

Global Edulink offers the most convenient path to gain recognised skills and training that will give you the opportunity to put into practice your knowledge and expertise in an IT or corporate environment. You can study at your own pace at Global Edulink and you will be provided with all the necessary material, tutorials, qualified course instructor, narrated e-learning modules and free resources which include Free CV writing pack, free career support and course demo to make your learning experience more rewarding and enriching.


  • Who is this Exam aimed at?
  • Entry Requirements
  • Method of Assessment
  • Certification
  • Awarding Body
  • Progression and Career Path
  • The course is aimed at professionals in IT development
  • IT operations managers
  • IT service delivery managers
The course requires that learners have followed the ITIL Foundation training course.
At the end of the ITIL® Practitioner course you will be required to take a multiple choice question assessment test comprising of 40 questions within 135 minutes duration. The multiple choice question assessment will be automatically marked with learners receiving an instant grade. The pass mark is 70%, open book.If it is an official exam you will have to purchase it separately on the relevant website.
Those who successfully complete the exam will be awarded the certificate in ITIL® Practitioner.
The certificate will be awarded by Axelos. This is a globally recognised best practice qualification that will make your CV standout and encourage employers to see your motivation at expanding your skills and knowledge in the IT enterprise.
On the successful completion of this course, you will be qualified to work for a number of jobs in in the IT Industry. You can also use this certificate to take up on the other related courses or to take progressive steps in your career. Below mentioned are some of the jobs this certificate will qualify you for, along with the average UK salary per annum according to,
  • IT Manager – £38,754 per annum
  • IT Consultant – £39,977 per annum
  • IT Architect  - £59,636 per annum
  • Business Analyst – £35,747 per annum
  • IT Project Manager – £42,289 per annum
  • IT Team Leader – £35,677 per annum
Common Career Paths For IT Manager

Key Features

Gain an Accredited UK Qualification
Access to Excellent Quality Study Materials
Personalised Learning Experience
Support by Phone, Live Chat, and Email
Eligible for TOTUM Discount Card
UK Register of Learning Providers Reg No : 10053842

Recognition of Awarding Bodies

Course Curriculum

Book Your Exam
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Students feedback


Average rating (5)
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    H R

    Haris Ross

    October 24, 2019
    A great way to study

    I think this was a great Overview and beginning to learning about these topics. Really simple concepts that didn’t take too long to learn, if I didn’t already know them. It’s a great and easy way to study.

    C R

    Clark Russell

    September 06, 2019
    Engaging content

    Very well-organized and engaging content, encouraging you to learn more. I can do it all in the comfort of my own home.

    D C

    Denis Carter

    August 21, 2019
    Well written

    It was a good course with in depth analysis, It has helped me understand in a lot more detail.

    H E

    Harvey Edwards

    July 13, 2019
    Awesome course

    Very informative, breaks down what most consider a difficult task into small pieces in order to comprehend it more. Very happy with the course layouts very easy to follow and equally happy with the customer service provided.

    A E

    Arthur Edwards

    June 09, 2019

    I’m so glad taking this course so well organized and encouraging. Good way to study for certifications with a busy schedule. Easy to use and work through modules.

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