What Will I Learn?

Learn the concepts of service management.

Learn how to implement service management approach within an organisation.

Understand the metrics and measurement used in service management.

Learn the guiding principles of ITIL Practitioner.

Learn how to implement organisational change management.

Learn how to implement effective communication

Overview

The ITIL Practitioner is designed to offer practical guidance on how to adapt the ITIL framework to support business objectives. The course will show how to apply the ITIL framework in day to day responsibilities allowing individuals to become more confident in their contribution to IT Service Management.

The ITIL Practitioner Official Exam enables individuals to take the Practitioner exam at a cost lower than other providers. It is an Exam Only package deal for learners who have completed the ITIL Foundation examination.

The ITIL Practitioner qualification is suitable for individuals who are considering a career as IT Managers, IT Consultants or IT Project Managers. The Exam Only package comes complete with vouchers for the ITIL Practitioner exam. Individuals who successfully complete the examination will be awarded an official ITIL Practitioner certificate. Discounted prices available, limited offer! Hurry Today!

Why study at Global Edulink?

Global Edulink offers the most convenient path to gain recognised skills and training that will give you the opportunity to put into practice your knowledge and expertise in an IT or corporate environment. You can study at your own pace at Global Edulink and you will be provided with all the necessary material, tutorials, qualified course instructor, narrated e-learning modules and free resources which include Free CV writing pack, free career support and course demo to make your learning experience more rewarding and enriching.

Who is this Exam aimed at?

The course is aimed at professionals in IT development
IT operations managers
IT service delivery managers

Entry Requirements

The course requires that learners have followed the ITIL Foundation training course.

Method of Assessment

At the end of the ITIL® Practitioner course you will be required to take a multiple choice question assessment test comprising of 40 questions within 135 minutes duration. The multiple choice question assessment will be automatically marked with learners receiving an instant grade. The pass mark is 70%, open book.If it is an official exam you will have to purchase it separately on the relevant website.

Certification

Those who successfully complete the exam will be awarded the certificate in ITIL® Practitioner.

Awarding Body

The certificate will be awarded by Axelos. This is a globally recognised best practice qualification that will make your CV standout and encourage employers to see your motivation at expanding your skills and knowledge in the IT enterprise.

Progression and Career Path

Once you successfully complete ITIL® Practitioner you will be qualified to work in the following positions. The ITIL Practitioner qualification will also put you in line to demand a higher salary or job promotion. The average UK salary per annum according to https://www.payscale.com is given below.

IT Manager
IT Consultant
IT Architect
Business Analyst
IT Project Manager
IT Team Leader

Other Benefits

Written and designed by the industry’s finest expert instructors with over 15 years of experience
Repeat and rewind all your lectures and enjoy a personalised learning experience
Gain access to quality video tutorials
Unlimited 12 months access from anywhere, anytime
Save time and money on travel
Learn at your convenience and leisure
Quizzes, tests mock exams, practice exams to ensure you are 100% ready
Eligible for a NUS discount card
Free Career Support Service
25% Discount on personal Statement and covering letter writing service
Free Access to Over 150 courses for 2 days (48 hours)
Free access to course before you purchase (For selected courses only)