ITIL Service Transition Certification Training

Access Duration - 365 Days
4.5( 2 REVIEWS )

What Will I Learn?

Learn to define the concepts of service transition
Understand the scope of service transition
Learn about the 4 stages of the service lifecycle
Understand the principles of service transition
Learn how to manage people through service transition


The ITIL Service Transition Certification Training is designed to focus on the practice and process of the service management life cycle. If you aspire to have a career in the IT industry, this course is an excellent fit for you. You will learn how to build, test and implement a product and service. You will learn the importance of service transition and how it can be implemented into the different stages of the service lifecycle. The course will provide techniques and guidance on how to organise and manage the transition, challenges and risks and considerations in management of technology.

The ITIL Service Transition Certification Training will provide an in-depth understanding on how to manage changes effectively in the IT lifecycle. This course is for individuals just as much as it is for organisations who want to manage expectations of the business strategy and user. You will learn how to proceed with the transition of an organisation while applying best practices in change management, planning and support, service resource and setup management, service approval and testing and discharge and arrangement management.

The ITIL Service Transition Certification Training will also focus on how expand to different areas of service management during service transition. Qualifying in this course will set you in the right direction, giving you the opportunity to open the door to new and exciting job roles in IT.

Why You Should Consider Taking this Course at Global Edulink?

Global Edulink is a leading online provider for several accrediting bodies, and provides learners the opportunity to take this exclusive course awarded by CPD. At Global Edulink, we give our fullest attention to our learners’ needs and ensure they have the necessary information required to proceed with the Course.  Learners who register will be given excellent support, discounts for future purchases and be eligible for a TOTUM Discount card and Student ID card with amazing offers and access to retail stores, the library, cinemas, gym memberships and their favourite restaurants.

  • Access Duration
  • Who is this Course for?
  • Entry Requirement
  • Method of Assessment
  • Certification
  • Awarding Body
  • Career Path & Progression
The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course.  The course is self-paced and you can complete it in stages, revisiting the lessons at any time.
This course is recommended for individuals who want to enhance the quality of IT service management,
  • Configuration Managers
  • Change Managers
  • Release Managers
  • IT Managers, IT Consultants
  • IT Security Managers
  • Learners should be over the age of 16, and have a basic understanding of English, ICT and numeracy.
  • A sound educational background is recommended

In order to qualify in the course ‘ITIL Service Transition Certification Training’ successfully, learners will take an online test with each module being rounded off with multiple-choice questions. This online test is marked automatically, so you will receive an instant grade and know whether you have passed the course.

Upon the successful completion of the course, you will be awarded the ITIL Service Transition Certification Training by CPD.

CPD is a leading awarding body in the United Kingdom that meets an excellent standard of high quality education. CPD is committed towards the enhancement of proficiency and personal skills in order to develop learners’ skills and abilities. CPD ensures that both practical and academic qualifications assist individuals to re-skill or up-skill and maintain a competitive advantage in their chosen industry.

The ITIL Service Transition Certification Training will improve your candidature for a number of jobs in IT service management.  You can study further courses in the same field and enhance your academic expertise in providing quality service management, and add this as a valuable skillset on your resume. Your skills will be recognised by leading organisations that give you the opportunity to land a well-paying job in the IT industry. Given below are job titles you can compete for, along with the average UK salary per annum according to

  • Configuration Manager - £74,000 (Approximately)
  • IT Manager - £85,000 (Approximately)
  • Change Manager - £90,000 (Approximately)

Key Features

Gain an Accredited UK Qualification
Access to Excellent Quality Study Materials
Personalised Learning Experience
Support by Phone, Live Chat, and Email
Eligible for TOTUM Discount Card
UK Register of Learning Providers Reg No : 10053842

Course Curriculum

1: Introduction to Service Transition
 Purpose & Goal of Service Transition
Scope of Service Transition 00:00:00
Value to the Business 00:00:00
Context of Service Transition in relation to all other lifecycle stages
2: Service Transition Principles
Interpretation & Analysis of Service Transition
Best practices for effective transition
Service Transition inputs & outputs for effective transition FREE
Service Transition Performance & Typical metrics
3: Service Transition Process
 Managerial & Supervisory aspects of ITIL Processes in the service transition stage
 Purpose & Objective of different service transition process
4: Managing People through Service Transition
Managing Communication
 Commitment & Understanding changes in terms of organizational & stakeholder aspects
5: Organizing for Service Transition
 Roles & Responsibilities and organizational structure for service transition based on organizational context of service transition
6: Technology Considerations
Technology considerations of service transition
 design & mechanism for maximizing benefit from the technology
7: Implementing Service Transition
 Implementation & Improvement of service transition
8: Challenges, Critical Success Factors and Risks
SF facing transition
Risk Mitigation to service transition

Students feedback


Average rating (2)
5 Star
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1 Star
    T T

    Troy Thomas

    January 19, 2021
    Good structure

    The course had a good structure and enabled me to become an expert in the ITIL Service lifecycle. The course validated my understanding of process elements, management techniques and practice components to implement services and products.

    P B

    Polly Bates

    December 01, 2020
    In-depth training

    The training was in-depth and added value to my knowledge in the field of IT. It’s great for individuals aspiring to get into IT.

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