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What Will I Learn?

Feel confident in imparting your knowledge to others
Become empowered to become a skilled mentor
Ability to advise someone in their personal or professional development using your knowledge and expertise
Learn to be a good listener to those whom you mentor with a communicative relationship
Ability to be approachable at all times and open to help others
Learn to be confident and honest with those you mentor so that they can trust you with their problems

Mentoring is meaningful for everyone

If you are the type of person who loves to help people, knows a lot about a certain subject and feels confident imparting that knowledge, then you might mentoring is for you. This Mentoring and Communication Diploma – Level 3 course provided by Global Edulink can empower you to become a skilled mentor.

Mentoring is the act of advising someone in their personal or professional development using your knowledge and expertise. It often goes hand-in-hand with life coaching, though mentoring tends to emphasis development and involves a long-term relationship. Coaching, on the other hand, tends to be short-term and more focused on achieving specific goals or completing tasks.

If you’re already set within your career but want to do something additional for your company, and others, then mentoring can offer this opportunity, for commonly in the workplace, this works by having a more experienced colleague share skills and knowledge with a more junior one. If you are looking for a total career change and want to counsel and help people, then perhaps life coaching would be preferable.

Though a lot of this can be taught, there are certain qualities that can make you particularly adept at this discipline:


  • A good listener
  • Open
  • Communicative
  • Approachable
  • Honest
  • Confident

As Global Edulink’s business is built on a reputation for high-quality learning and the results and achievements of learners, we can assure that you will possess the skills required to excel as a mentor.  Candidates will learn to communicate clearly and openly with clients, helping them to develop. You will also be guided through how to create mentoring programmes and understanding your role and responsibility as a mentor.

Who is it for?Suitable for personal development or any level of employee.
Benefits you will gainHigh quality e-learning study materials and mock exams.
Tutorials/materials from the industry leading experts.
24/7 Access to the Learning Portal.
Benefit of applying NUS extra Discount Card
Recognised Accredited Qualification
Excellent customer service and administrative support.
Entry RequirementThis course is available to all learners, of all academic backgrounds. However, a sound educational background would be an advantage.
Learners should be ages 16 or over to undertake the qualification.
Good understanding of English language, numeracy and ICT are required to attend this course.
The Method of AssessmentAt the end of the course, learners will also take an online multiple choice question assessment test. This online multiple choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.
CertificationSuccessful candidates will be awarded certificates for “Diploma in Mentoring and Communication – Level 3”.
Career PathThis course would benefit the following careers:Behavior Mentor
Re-engagement Unit Officer
Mentor Adviser
Utilities Field Coach
One-to-One Mentor for People in Custody
Youth Engagement Worker


Course Curriculum

1. introduction to telephone collections
Fundamentals of Mentoring that Matters 00:01:00
2. defining mentoring and coaching
Difference Between Mentoring & Coaching 00:04:00
3. the benefits of coaching
Understanding the Benefits Coaching 00:05:00
4. how to develop a mentoring program
How to Develop a Mentoring Program 00:18:00
5. the psychology of mentoring
The Psychology Concepts of Mentoring 00:31:00
6. process of communication
Process of Communication 00:18:00
7. teaching and learning techniques
Teaching and Learning Techniques 00:11:00
8. what is motivation?
What is Motivation? 00:02:00
9. mentoring roles & responsibilities
Mentoring Roles & Responsibilities 00:02:00
10. five key essentials of a mentoring relationship
Five Key Essentials of a Mentoring Relationship 00:09:00
11. the stages of mentoring
Stages of Developing the Mentee 00:37:00
text materials
Module Book 01 – Coaching and Mentoring 05:00:00
Module Book 02 – Coaching and Mentoring_02 03:20:00
Module Book 03 – Communication Strategies 05:00:00
mock exam
Mock Exam: Mentoring and Communication Diploma – Level 3 00:40:00
final exam
Exam: Mentoring and Communication Diploma – Level 3 00:40:00
£399 £99 (inc. VAT)

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  • 365 Days
  • Course Certificate
  • 28Guided Learning Hours
  • Course Material
  • 11Number of Modules
  • Exam Included

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Accredited by CPD & iAP

Awarded by iAP

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Course Reviews


1 ratings
  1. andrejs_safars

    Very informative

    I enjoyed the course material. I think it is good for an online course.

    The review and test questions were hard to connect with what I knew, like- which are NOT…?; how MANY steps…?
    And a lot of such questions. Perhaps, that was intentional…

    Some “select all that apply” choices were only single option ones. A bit confusing.