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What Will I Learn?

Understand the principles of people management.
Gain an understanding of the principles of business.
Understand the principles of leadership and management.
Learn how to improve business performance and the importance of it.
Gain an insight into equality, diversity and inclusion in the workplace and the importance of practicing it in the workplace.
Learn how to resolve customer’s problems or complaints in an effective manner.


Would you like to achieve an excellent online accredited UK qualification, which will demonstrate a high level of skill and knowledge? Look no further than this fantastic NCFE Level 3 Certificate in Principles of Management online course.

This excellent Level 3 Certificate in Principles of Management will enable you to develop the knowledge, understanding and essential skills employers look for in employees. Not only will you gain key skills like team work, independent learning, and problem solving during this Certificate in Principles of Management, you will also learn how to support others, gain interpersonal skills, and learn to check information.

In addition, the Certificate in Principles of Management will prepare you for work, allowing you to become motivated, and giving you an understanding of work practices and how different roles and departments function within an organisation. This Certificate in Principles of Management course is suitable for learners of all abilities, but you might find it easier if you have already completed a level 2 qualification.

Why study at Global Edulink?

Global Edulink offers the most convenient path to gain recognised skills and training that will give you the opportunity to put into practice your knowledge and expertise in an IT or corporate environment. You can study at your own pace at Global Edulink and you will be provided with all the necessary material, tutorials, qualified course instructor, narrated e-learning modules and free resources which include Free CV writing pack, free career support and course demo to make your learning experience more rewarding and enriching.

Access DurationYou will have 12 Months access to your online study platform from the date you purchased the course. The course is self-paced so you decide how fast or slow the training goes. You can complete the course in stages revisiting the training at any time.
Course Benefits
  • Eligibility for an NUS extra discount card
  • Fully accredited UK courses
  • 24/7 access to our user friendly learning portal
  • Tutor support Monday-Friday
  • Excellent quality video tutorials
  • Dedicated customer support via chat, telephone, and email
Entry RequirementLearners will need to be over the age of 19, and must demonstrate the following:

  • Vocational or academic qualification at Level 2 or higher
  • Basic level of literacy, numeracy and ICT ability

In order to qualify for the program you will need to submit a completed application form which will be provided to you. This form should be provided to us within a month of enrolment along with the following;

  • Proof of educational qualifications
  • You must provide an identification document such as a passport or a driving licence.

Upon submission of the documents your application will be reviewed. If you fail to meet the entry requirements of the program your application will not be accepted.

Method of Assessment

To be awarded the NCFE Level 3 Certificate in Principles of Management learners are required to successfully complete 3 mandatory units and 4 optional units.

Internally assessed and externally moderated portfolio of evidence. Each learner is required to create a portfolio of evidence which demonstrates achievement of all the learning outcomes and assessment criteria.

Course Objectives
  • Provide learners with the underpinning knowledge that is required by employers to work in management roles across a range of business settings
  • Develop essential knowledge of management and leadership performance choose from a range of optional units most relevant to them, covering areas such as improving business performance, implementation of information systems and how to develop professional networks
  • Gain the right level of occupational knowledge to support learners in current job roles or to progress to Level 3 Diploma in Management
Course Description
  • Qualification type: Level 3 Certificate
  • Qualification title: NCFE Level 3 Certificate in Principles of Management
  • Accreditation status: Accredited
  • Level: 3
  • Guided Learning Hours (GLH): 215
  • Total Qualification Time (TQT): 240
  • Qualification number (QN): 6017075X

Successful learners will be awarded a NCFE Level 3 Certificate in Principles of Management.

Awarding BodyCACHE are continually investing in high quality qualifications for the care and education industry, making them the UK’s leading sector specialist. Developed by experts, CACHE qualifications help millions of learners to raise professional standards across the sector. As a result, CACHE has gained a deserved reputation for excellence and leadership.

NCFE is a national Awarding Organisation, passionate about designing, developing and certificating diverse, nationally recognised qualifications and awards. These qualifications contribute to the success of millions of learners at all levels, bringing them closer to fulfilling their personal goals. Last year alone, over 340,000 learners from over 2,000 colleges, schools and training organisations chose NCFE as the Awarding Organisation to help them move their careers forward.

Progression and Career PathLearners who achieve this qualification could progress to:

  • NCFE Level 3 Diploma in Customer Service
  • NCFE Level 4 NVQ Diploma in Customer Service

It may also be useful to learners studying qualifications in the following sector areas:

  • Travel and Tourism
  • Sport, Leisure and Recreation
  • Retail
  • Health Public Service and Care
  • Engineering and Manufacturing technologies
  • Arts, Media and Publishing

Course Curriculum

getting started
Getting started 00:00:00
Course Induction 00:00:00
Equity and Access Policy 00:00:00
Complaints Policy 00:00:00
Academic Appeals Policy 00:00:00
qualification specification
Qualification Specification- Level 3 Certificate in Principles of Management 00:00:00
awarding body registration
Awarding Body Registration 00:00:00
1: principles of people management
Principles of People Management – Part 1 00:00:00
Principles of People Management – Part 2 00:00:00
Assignment Briefs – Part 1 00:00:00
Assignment Briefs – Part 2 00:00:00
2: principles of business
Principles of Business – Part 1 00:00:00
Principles of Business – Part 2 00:00:00
Assignment Brief – Part 1 00:00:00
Assignment Brief – Part 2 00:00:00
☑ submit your assignment
Submit Your Assignment – Certificate in Principles of Management Submission I 00:00:00
☑ re-submit your assignment
Assignment Resubmission – NCFE 00:00:00
3: principles of leadership and management
Principles of Leadership and Management 00:00:00
Assignment Brief – Unit 3 00:00:00
4: understand how to improve business performance
Understand How to Improve Business Performance 00:00:00
Assignment Brief – Unit 4 00:00:00
☑ submit your assignment
Submit Your Assignment – Certificate in Principles of Management Submission II 00:00:00
☑ re-submit your assignment
Assignment Resubmission – NCFE 00:00:00
5: understand equality, diversity and inclusion in the workplace
Understand Equality, Diversity and Inclusion in the Workplace 00:00:00
Assignment Brief – Unit 5 00:00:00
6: understand how to resolve customer’s problems or complaints
Understand How to Resolve Customer’s Problems or Complaints 00:00:00
Assignment Brief – Unit 6 00:00:00
7: understand how to monitor customer service interactions and feedback
Understand How to Monitor Customer Service Interactions and Feedback 00:00:00
Assignment Brief – Unit 7 00:00:00
☑ submit your assignment
Submit Your Assignment – Certificate in Principles of Management Submission III 00:00:00
☑ re-submit your assignment
Assignment Resubmission – NCFE 00:00:00
£449 £299 (inc. VAT)

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  • 365 Days
  • ,
  • Course Certificate
  • Awarded by 'NCFE CACHE'
  • 215Guided Learning Hours
  • Course Material
  • 07 Number of Modules
  • Assessment Included

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cv All students enrolled with Global Edulink are entitled to a CV Writing and Interview Skills Pack, which includes CV templates, cover letter guidance, and advice for interviews. MORE INFO
cv If you need career support Global Edulink is here for you. We provide excellent career support through our Career Support Service.

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