If you are interested in gaining a position as a highly paid Office Administrator, Secretary, or Personal Assistant, then this qualification from Global Edulink is the perfect opportunity. The course focuses on building practical knowledge, so that upon successful completion you are fully prepared for work. Whether you are a complete beginner or have some experience, this course covers everything in a concise manner.
Studying with Global Edulink has many advantages. The course material is delivered straight to you, and can be adapted to fit in with your lifestyle. It is created by experts within the industry, meaning you are receiving accurate information, which is up-to-date and easy to understand. This course is comprised of professionally narrated e-Learning modules, interactive quizzes, tests and exams. All delivered through a system that you will have access to 24 hours a day, 7 days a week for 365 days (12 months). An effective support service and study materials will build your confidence to study efficiently and guide you to secure your qualification.
Please Note: This Course is Based on USA Standards
This course is suited to those hoping to obtain a career in, or who already work in, Office Administration, Secretarial or PA work.
Common Career Paths For Secretary |
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1. Business Reports and Letter Writing | |||
Business Writing Skills | |||
Introduction to Business Report Writing | 00:29:00 | ||
Exploring Reports | 00:35:00 | ||
How to Prepare for Writing | 00:52:00 | ||
Exercise Files: Business Report Writing | |||
2. E-mails Writing Tips | |||
Introduction to Effective Email Writing | 00:25:00 | ||
Writing Email Messages | 00:22:00 | ||
Email Manners | 00:25:00 | ||
3. Typing Speed Development | |||
Effective Typing | 00:50:00 | ||
4. Tips for Speed Reading | |||
Tips for Speed Reading | 00:07:00 | ||
5. Microsoft Word | |||
Introduction to Microsoft Word | 00:01:00 | ||
First Step to MS Word | 00:32:00 | ||
Text Editing & Formatting | 00:44:00 | ||
Formatting Paragraph and Pages | 00:48:00 | ||
Creating Styles, Themes, Number and Bullets | 00:39:00 | ||
Columns & Tables | 01:34:00 | ||
Macros and Proofing | 00:33:00 | ||
Sharing and Reviewing Documents | 00:28:00 | ||
Modify Word Document | 00:15:00 | ||
Exercise Files: Microsoft Word 2016 | |||
6. Microsoft Excel | |||
Getting Started with Microsoft Excel | 00:42:00 | ||
Data Entering | 00:24:00 | ||
Creating Formulas and Functions | 00:41:00 | ||
Formatting | 01:02:00 | ||
Worksheet Views, Multiple Worksheets and Workbooks | 00:52:00 | ||
IF, VLOOKUP, and Power Functions, Security & Sharing | 00:51:00 | ||
Data Management, Data Analysis Tools | 01:20:00 | ||
PivotTables & Macros | 01:21:00 | ||
Exercise Files: Microsoft Excel 2016 | |||
7. Microsoft Powerpoint | |||
Getting Started with Microsoft PowerPoint | 00:10:00 | ||
Working with Presentations & Slides | 00:38:00 | ||
Adding Pictures & Contents to Slides | 00:46:00 | ||
Adding Shapes, Diagrams, Charts, Video, Audio, and Animation to Slides | 00:40:00 | ||
Preparing & Delivering Speech | 00:26:00 | ||
Reusing and Sharing Presentations | 00:20:00 | ||
Exercise Files: Microsoft PowerPoint 2016 | |||
8. Microsoft Outlook | |||
Getting Started with Outlook | 00:09:00 | ||
Adding and Connecting Accounts, Reading & Organizing Mails | 01:02:00 | ||
Creating and Sending Mail, Creating and Working with People | 00:44:00 | ||
Working with Delegates & Calendars | 00:40:00 | ||
Creating Tasks and Notes, Working with Outlook Data | 00:13:00 | ||
9. Microsoft Access | |||
Introduction to MS Access | 00:35:00 | ||
Creating Tables & Setting up Properties | 01:04:00 | ||
Queries | 01:32:00 | ||
Creating Forms & Reports | 02:45:00 | ||
Working with Macros, Integrating Access with Office Suite | 00:34:00 | ||
Database Management | 00:28:00 | ||
Exercise Files- Microsoft Access 2016 | |||
10. Diary Management | |||
Diary Management | |||
Diary and Time Management with Outlook – 2007 | 00:00:00 | ||
Diary and Time Management with Outlook – 2016 | 00:00:00 | ||
11. Handling Confidential Documents | |||
Handling Confidential Documents | |||
12. Successful Meeting Minutes | |||
Taking Minutes | 00:23:00 | ||
13. Note Taking | |||
Note Taking | 00:40:00 | ||
Exercise Files : Note Taking | |||
14. Document Proofreading | |||
Document Proofreading | |||
15. Appointment Booking and Arranging Interviews | |||
Appointment Booking and Arrange an Interview | 00:12:00 | ||
16. Delivering Postal Mail | |||
Delivering Postal Mail | 00:33:00 | ||
17. Dictating | |||
Dictating | 01:02:00 | ||
18. Customer Service and Telephone Handling Skills | |||
Customer Service Basics Over the Phone | |||
Get the facts- ask the right questions | 00:21:00 | ||
Discuss Solutions- learning to listen | 00:10:00 | ||
Dealing with difficult customers | 00:20:00 | ||
Developing Inbound & Outbound Telephone Skills | |||
Hot Telephone Tips | 00:12:00 | ||
19. Organising a Meeting | |||
Organising a Meeting | 00:44:00 | ||
Exercise Files: Organising Meeting | |||
20. Data Management, Record Keeping and Filing | |||
Data Management & Record Keeping | |||
21. Event Planning | |||
Event Planning Essentials | |||
22. Arrange Business Travel & Accommodation | |||
Arranging Business Travel and Accommodation | |||
23. Bookkeeping | |||
Introduction to Accounting | 00:33:00 | ||
Financial & Managerial Accounting | 01:42:00 | ||
Taxes | 00:25:00 | ||
24. Quickbooks for Payroll Management | |||
Introduction to QuickBooks | 00:18:00 | ||
Setting up the Employee Payroll | 00:41:00 | ||
Running the Payroll | 00:29:00 | ||
Exercise Files: QuickBooks for Payroll Management | |||
25. Invoicing/Petty Cash | |||
Invoicing and Petty cash | |||
26. Supervising and Monitoring the Office Works | |||
Supervising and monitoring the office works | |||
27. Time Management | |||
Introduction to Time Management | 00:22:00 | ||
Fundamentals of Productivity | 00:36:00 | ||
How to Use Your Calendar Effectively | 00:32:00 | ||
Setting up Priorities and Schedule | 00:38:00 | ||
Timer Budgeting | 00:44:00 | ||
Exercise Files: Time Management | |||
28. Motivating Employees | |||
Motivating Employees | 00:24:00 | ||
29. Creating an Effective Cv and Cover Letter | |||
Business Resumes & Job Applications | |||
How to Gather Information for Your CV | 00:32:00 | ||
Write your CV | 00:22:00 | ||
CV Writing Tips and Layouts | 00:33:00 | ||
Different CV Formats | 00:48:00 | ||
Saving a CV to Different Formats and Online CV Banks | 00:34:00 | ||
Finishing Your CV | 00:22:00 | ||
Exercise Files: Creating an Effective CV | |||
30. Job functions and Description of Office Admin & Manager | |||
Job functions and Description of Office Administrator and Manager | |||
Mock Exam | |||
Mock Exam: Office Admin, Secretarial and PA Training | 00:40:00 | ||
Final Exam | |||
Exam: Office Admin, Secretarial and PA Training | 00:40:00 | ||
Certificate Download Guide | |||
Certificate Download Guide | 00:03:00 |
Melinda Iiams
Overall, my experience with Global Edulink was extremely positive. I had plenty of time to complete the course,
the course was easy to follow, and my mentor was great at encouraging me and helping when needed.
Lynda Berlin
I really enjoyed taking the Basic Principles of Office Administration and Personal Assistants course online. It has
helped me understand the foundation of Office Skills and Tasks so that I can become a better Personal Assistant
to my boss. Thank you Global Edulink
Melissa Brown
This has been an outstanding learning experience. I was able to work at my pace, while maintaining a 40-hour
work week, and not feel stressed. When I had questions my coach was readily available and provided the
answers I needed. I have become a better Office Administrator because of the knowledge gained during this
program. I was able to apply what I learned as I went along and it gave me the opportunity to see firsthand how it
worked in the Office. I would recommend Global Edulink to anyone who wants quality of Office Administration
education.
Stacey Fletcher
This course provides an excellent, meaningful, and relevant training program for working professionals. I am
extremely happy with my experience and have learned so much that I apply to my daily work!
Heather Manning
This was a wonderful way to obtain qualification of Office Admin and Secretary Skills. Global Edulink provided
flexibility I needed to complete my courses on my own schedule.
Hafiza Mehtab
Great way to work from home at my own pace and get hours needed for my continued education credits!
Sandra Lugo
Office Admin, Secretary & PA course was excellent, and very helpful. My counselor was very supportive; overall
it was a great experience!
Khushwant Singh
The courses were easily maneuvered and gave me time to study at home on my own time. It was very
convenient to continue working and still complete courses at night. This will help as I continue my studies towards
the Office Administration and Business.
Elizabeth Fuentes
The website is user friendly and my coach was very helpful. I had such a great experience with Global Edulink
and I have learned a lot that will benefit me!
Dakese Foster
I highly recommend to anyone looking to get in the Office Admin, Secretary, PA profession to seriously consider
taking Global Edulink online courses. They are fantastic.
Rhonda Richoux
If you are working and suppose to work in office environment, this course is the best program, it will definitely
meet your education and training needs!
Sandeep Patel
Global Edulink provided training that helped me to become a better educator, and offered me a chance to build
my course work schedule abound my work and family obligations. The course work was relevant and
challenging, and I feel better able to meet the needs of the Office Works with what I have learned in the course.
Robin Heit
This coursework and the accompanying practical are very thorough and well organized! The material was easy to
understand and courses were very well laid out. I will definitely recommend this to others.
Jeni Morken
This Online Course is simple to use and relates directly to my job. I've learned important skills and use them in
my day to day Tasks at office.
Maria Sepulveda
I have been working in a VPK program for over 6 years and this course taught me new ways to look at things in
my Office. I have expanded my knowledge in the area of Office Admin and Secretary tasks.
Clifton Boone
I decided to study again after 34 years. I am deeply grateful to my mentor and assistant, she answered every
question and encouraged me to finish. The program has excellent, practical and useful information. I am already
planning on doing my Director Certification. It was an amazing experience.
Victoria Hutchison
This program was very easy to maneuver and understand. Working at my own pace and being allowed enough
time to learn was a great opportunity. The program was well designed and well organized.
Misty Reed
This Course was easy to use and allowed me to work on my CDA at my own pace. I could work as fast or as
slow as I needed to base on my work schedule.
Karan Hiester
This was the best experience I have had with a self-pace program! It was explained well and any questions I had
were answered asap.
Laura Newman
I love the ease of online learning and moving at my own pace. Global Edulink gave me that opportunity! I
recommend Global Edulink to everyone who is looking for an online program.