Working in the hotel and hospitality industry is a great choice, as once you’re qualified you are able to work anywhere in the world, especially if you know how to use Opera PMS, the world’s leading hotel software. Once you know how to use Opera PMS you will be able to pursue a career in Hotel Reception, and Hotel Reception Management, and could be travelling all over the world, as Opera PMS is used in most hotels. This course has been created by experts with years of experience, and covers everything you need to know to succeed.
Learning with Global Edulink has many advantages. The course material is delivered straight to you, and can be adapted to fit in with your lifestyle. It is created by experts within the industry, meaning you are receiving accurate information, which is up-to-date and easy to understand.
This course is comprised of professionally narrated e-Learning modules, interactive quizzes, tests and exams. All delivered through a system that you will have access to 24 hours a day, 7 days a week for 365 days (12 months). An effective support service and study materials will build your confidence to secure your qualification.
- To navigate Opera PMS
- To set up an Opera PMS profile
- To book a reservation on Opera PMS (including preferences, amending reservations, and cancelling reservations)
- To check guests in and out
- To carry out cashier functions
- To manage alerts and traces
- To manage room function, and status
This online training course is comprehensive and designed to cover the topics listed under the curriculum.
Method of Assessment:
At the end of the course learners will also take an online multiple choice questions assessment test. This online multiple choice questions test is marked automatically so you will receive an instant grade and know whether you have passed the course.
Learners should be age 16 or over, and must have a basic understanding of Maths, English, and ICT.
This course allows you to pursue a career in any of the following job roles:
- Hotel Receptionist
- Hotel Telephone Operator
- Front of House
- Hotel Reception Manager
|1: opera log in and log out, main screen|
|Opera Log in and Log Out, Main screen||00:00:00|
|2: profile creation and amendments|
|Profile Creation and Amendments||00:00:00|
|3: profile notes|
|4: finding reservation|
|5: rate query and rate query details screens|
|Rate Query and Rate Query details Screens||00:00:00|
|6: creating reservation|
|7: preferences and features request|
|Preferences and Features Request||00:00:00|
|8: amending reservations|
|9: cancelling reservations|
|10: ten: check in|
|11: check out|
|12: cashiering: posting charges13: cashiering: splitting and transferring charges|
|Cashiering: Posting Charges||00:00:00|
|13: cashiering: splitting and transferring charges|
|Cashiering: Splitting and Transferring Charges||00:00:00|
|14: cashiering – routing|
|Cashiering – Routing||00:00:00|
|15: cashiering - fast postings and fixed charges|
|Cashiering – Fast Postings and Fixed Charges||00:00:00|
|18: rooms management - room status, out of order and out of service|
|Rooms Management – Room Status, Out Of Order And Out Of Service||00:00:00|
|19: opera reports|
|20: hot keys on opera|
|Hot Keys on Opera||00:00:00|
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