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Serving the Allergic and Food Intolerant Customer

4.6( 10 REVIEWS )
185 STUDENTS
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£119 £28 (inc. VAT)
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  • 365 Days
  • Course Certificate
  • Awarded by 'CIEH'
  • 03Number of Modules
  • Exam Included

What Will I Learn?

Gain a clear understanding of the allergens.
Learn how to define an allergy and allergens.
Learn how to identify common allergies and their causes.
Learn how to explain the physical symptoms of allergens.
Learn how to define the benefits to customers with new regulations.
Learn how non-packed foods are labelled.

Overview

Since December 2014 allergen labelling rules were changed. The new regulation introduced the requirement for allergen information to be displayed on non-packed and pre-packed foods for direct sale. The Serving the Allergic and Food Intolerant Customer course is designed for individuals who want to develop an understanding allergies and their causes and the understanding of food labels.

Serving the Allergic and Food Intolerant Customer course introduces learners to allergy awareness, understanding pre-packed food labels and serving non-packed food. The course covers legislations and understanding of food labels with an ingredients list, warnings on packed food and how to prepare and serve non-packed food.

Serving the Allergic and Food Intolerant Customer course is essential for individuals who are responsible for serving food and drinks to customers. Gaining a thorough understanding of allergens and food labels will enable you to serve your customer better and with their interest at heart.

Why study at Global Edulink?

Global Edulink offers the most convenient path to gain recognised skills and training that will give you the opportunity to put into practice your knowledge and expertise in an IT or corporate environment. You can study at your own pace at Global Edulink and you will be provided with all the necessary material, tutorials, qualified course instructor, narrated e-learning modules and free resources which include Free CV writing pack, free career support and course demo to make your learning experience more enriching and rewarding.

  • Access Duration
  • Who is this Course aimed at?
  • Entry Requirement
  • Method of Assessment
  • Certification
  • Awarding Body
  • Progression and Career Path
  • Other Benefits
The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course.  The course is self-paced and you can complete it in stages, revisiting the lectures at any time.
  • Employees, workers
  • Managers
  • Anyone who wants to further advance their knowledge in allergens and allergies and food intolerant customers
  • The course is suitable for all levels of employees and managers who serve customers
  • Anyone with an interest in food intolerance
  • Individuals working in the food service industry

At the end of the Serving the Allergic and Food Intolerant Customer you will be evaluated through an online multiple choice exam. In order to complete this program successfully and gain your professional qualification.

Those who successfully complete the course will be awarded the Serving the Allergic and Food Intolerant Customer by the Chartered Institute of Environmental Health. It will make you valuable to employers, and your motivation at gaining new skills will be recognised.
CIEH (The Chartered Institute of Environmental Health) has been supporting professionals since 1883 and an awarding body for the environmental health sector. CIEH has been instrumental in developing several environmental standards in the public and health sectors contributing greatly to the overall wellbeing on a global scale. They set a high standard of improving public health and influencing policy. They provide educational opportunities and training for environmental health professionals working across the public and private sectors. It is with a vision to provide and support a healthier, cleaner and safer environment for all.
This certificate will further add value to your qualifications and help you in landing a lucrative job role in the food or hospitality industry. You can also take this certificate as an opportunity to take progressive steps in your career or to further expand your education in the area. Listed below are some of the jobs this certificate will help you land, along with the average UK salary per annum according to https://www.payscale.com/career-path-planner,
  • Food and Beverage Manager – £25,034 per annum
  • Service Delivery Manager – £40,718 per annum
  • Catering supervisor – £16,782 per annum
 
Common Career Paths For Food and Beverage Manager
  
  • Written and designed by the industry’s finest expert instructors with over 15 years of experience
  • Repeat and rewind all your lectures and enjoy a personalised learning experience
  • Gain access to quality video tutorials
  • Unlimited 12 months access from anywhere, anytime
  • Save time and money on travel
  • Learn at your convenience and leisure
  • Eligible for TOTUM discount card
  • Free Career Support Service
  • 25% Discount on personal Statement and covering letter writing service
  • Free Access to Over 150 courses for 2 days (48 hours)
  • Free access to course before you purchase (For selected courses only)

Key Features

Gain an Accredited UK Qualification

Access to Excellent Quality Study Materials

Learners will be Eligible for TOTUM Discount Card

Personalized Learning Experience

UK Register of Learning Providers Reg No : 10053842

Support by Phone, Live Chat, and Email

Course Curriculum

1: Allergy Awareness
1.1 Introduction 00:00:00
1.2 Food allergies and intolerance 00:00:00
1.3 Symptoms 00:00:00
1.4 Regulated allergens 00:00:00
1.5 Benefits of allergy awareness 00:00:00
1.6 Summary 00:00:00
2: Understanding Pre-Packed Food Labels
2.1 Introduction 00:00:00
2.2 Old and new labels 00:00:00
2.3 Allergy advice statements “Free from…” foods 00:00:00
2.4 Allergy alerts 00:00:00
2.5 Summary 00:00:00
3: Serving Non Packed Food
3.1 Introduction 00:00:00
3.2 Providing allergen information 00:00:00
3.3 Creating an ingredients list 00:00:00
3.4 Avoiding cross contamination 00:00:00
3.5 Serving customers with food allergies 00:00:00
3.6 Dealing with an allergic reaction 00:00:00
3.7 Summary 00:00:00

Students feedback

4.6

Avarage rating (10)
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    C C

    Carson Campbell

    September 19, 2019 - 8:59pm
    Very compelling course

    Food allergic reactions can be fatal sometimes. This course was very compelling. I’m grateful to Global Edulink. The support team was on top of their game throughout my duration with them.

    J B

    Jay Baker

    September 03, 2019 - 2:00pm
    Very practical course

    I learned more from this course than I had on the job. It was very useful and I believe people who work in the food industry should have knowledge of this. I was able to apply what I learned in my restaurant.

    C K

    Charlie King

    August 25, 2019 - 10:20am
    Thoroughly enjoyable

    All areas were covered in this course. There was an immense amount of information presented, and I found it thoroughly enjoyable as someone who works in this industry. I strongly recommend it to others like myself.

    E F

    Eden Fisher

    August 17, 2019 - 2:05pm
    Good information

    The course gave me a solid understanding of allergies and the impact of food labels.

    H W

    Harlow Webb

    August 06, 2019 - 1:45pm
    One of the best online courses

    As a food handler, this course was top-notch. If you want to learn more about allergy and food intolerance, this course is the best one out there.

    D J

    Diana Johnston

    July 21, 2019 - 6:33pm
    Useful and well-presented

    It was useful and well-presented. It is important to be aware of food intolerance, as we are responsible for what we serve to our customers. Recommended to anyone who wants to learn more about allergy.

    E L

    Eddie Lawrence

    July 09, 2019 - 9:58am
    Provided good guidance

    This course served as a guide for me to learn all about allergy and food intolerance, and how I need to be completely aware of this when it comes to my customers.

    M J

    Molly Jenkins

    April 26, 2019 - 6:44pm
    Highly Recommended

    As a catering supervisor I understand the protocol when serving a food intolerant customer. However, I felt that I needed to enhance my knowledge on this subject so I decided to study the course in Serving the Allergic and Food Intolerant Customer at Global Edulink. It was a great learning experience and the tutor was thorough in his teaching. I highly recommend this course to others in the food and beverage industry.

    J S

    Jennifer Sengards

    January 07, 2019 - 10:54am
    Great Course

    Due to the fact that my job involves serving customers, I was very interested in this course. Gained a good level of knowledge.

    B M

    Bryce Milne

    December 13, 2018 - 2:48pm
    Serving the Allergic and Food Intolerant Customer

    As a staff in a fast food chain, this course has greatly enhanced my knowledge on improving the quality of my service. I am forever thankful for global Edulink for giving me this opportunity.

Add To Cart
£119 £28 (inc. VAT)
Buy Now
  • 365 Days
  • Course Certificate
  • Awarded by 'CIEH'
  • 03Number of Modules
  • Exam Included
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