The Fundamentals of User Experience - a Process for Problem Solving

Access Duration - 365 Days
Guided Learning Hour 04 Guided Learning Hours (04)
Course Materialr Course Material
Number of Modules 04 Number of Modules 04
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UX design is a crucial concept that ensures user satisfaction with regards to a product or service. It has been getting an increasing amount of attention in the modern business world and hence, could be a great career field to get into, given you have the interest and creativity for it. If you are an individual aspiring to get into the UX designing industry and came here looking for a way to get started with it, this course in the fundamentals of UX deign might just be the one for you.

This professionally narrated course will delve in the concept of user experience to give you an idea of its role in problem solving, UX and UI deigning, prototyping and testing. You will get to understand how UX design and design thinking is related in improving a product/service or in problem solving, along with an insight into the double diamond thinking process and its four phases that are an essential part of a good design.

This course is set to guide you on how the user experience can be used in agile software and application development and on how agile software development methodology can be collaborated with UX design methods to build more effective software and applications. Finally, this course will also expose you to the role of UX design in emerging technologies such as virtual and augmented reality to further enhance your knowledge on UX design. By the end of this course, you will have a well-grounded knowledge on the basics of UX design to effectively solve problems and improve products/service.

Why study at Global Edulink?

Global Edulink offers the most convenient path to gain recognised skills and training that will give you the opportunity to put into practice your knowledge and expertise in an IT or corporate environment. You can study at your own pace at Global Edulink and you will be provided with all the necessary material, tutorials, qualified course instructor, narrated e-learning modules and free resources which include Free CV writing pack, free career support and course demo to make your learning experience more enriching and rewarding.


  • Access Duration
  • Who is this course aimed at?
  • Entry Requirements
  • Method Of Assessment
  • Certification
  • Career Path
  • Other benefits

The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course.  The course is self-paced and you can complete it in stages, revisiting the lectures at any time.

  • This course is aimed at individuals looking to get a grip on the fundamentals of user experience process to get into the UX design industry
  • Web designers and programmers who wish to learn the key concepts of UX design might also find this course worthwhile
  • Learners must be age 16 or over and should have basic understanding of the English Language, numeracy, literacy and ICT.
  • Prior experience in PowerPoint and Adobe Creative suite (Illustrator / Indesign / Photoshop) is essential to follow up on this course
  • Should be familiar with graphic design jargon and Design Thinking ethos and the basics of software development methods, human factors, and usability.
  • Prior experience with prototyping, iterative design, and agile development will be advantageous, although not mandatory
The course is assessed online with a final, multiple-choice test, which is marked automatically. You will know instantly whether you have passed the course.
Those who pass this test will get a certificate in the Fundamentals of User Experience - Process for Problem Solving

This certificate will improve your eligibility for a number of jobs in the UX industry. You can also use this certificate to follow up on the other related courses or to progress in your career by winning the various job incentives provided by your employer. Listed below are few of the jobs this certificate will benefit you in, along with the average UK salary per annum according to,

  • UX Designer – £31.292 per annum
  • User Experience Designer – £30,959 per annum
  • User Experience Researcher – £33,370
  • Web Designer – £22,864 per annum
  • User Experience Architect – £37,667 per annum
  • High-quality e-learning study materials and mock exams.
  • Tutorials/materials from the industry leading experts.
  • 24/7 Access to the Learning Portal.
  • The benefit of applying for TOTUM extra Discount Card.
  • Recognised Accredited Qualification.
  • Excellent customer service and administrative support

Key Features

Gain an Accredited UK Qualification
Access to Excellent Quality Study Materials
Personalised Learning Experience
Support by Phone, Live Chat, and Email
Eligible for TOTUM Discount Card
UK Register of Learning Providers Reg No : 10053842

Course Curriculum

Getting Started
Online Training User Manual
E Certificate Download Guide 00:00:00
Section 1: Introduction to UX Design
1.1. The Course Overview 00:00:00
1.2. Why UX – What Is It? Why It Matters Today? 00:00:00
1.3. Types of UXers – List of Roles in UX 00:00:00
1.4. UX Role in Software and Interface Design 00:00:00
Section 2: UX Design Process – Double Diamond Thinking
2.1. UX and Design Thinking 00:00:00
2.2. Human Centered Observation 00:00:00
2.3. Quantitative and Qualitative Observations 00:00:00
2.4. Primary Research and Secondary Research 00:00:00
2.5. Insights 00:00:00
2.6. Problem Statement and KPIs 00:00:00
2.7. Ideation and Brainstorming 00:00:00
2.8. UX Scenarios 00:00:00
2.9. Wireframes and Prototypes 00:00:00
2.10. Delivery Overview 00:00:00
2.11. User Flow Prototypes 00:00:00
2.12. Testing and Iteration 00:00:00
2.13. Deploying and Scaling 00:00:00
2.14. Review Total Process 00:00:00
Section 3: UX Design and Agile Development
3.1. UX and SaaS (Software as a Service) 00:00:00
3.2. Agile Development Ethos 00:00:00
3.3. Agile UX and Agile Development 00:00:00
3.4. User Hypothesis and Testing 00:00:00
3.5. Iteration Ethos through Prototyping 00:00:00
Section 4: UX Design Future
4.1. UX and Service Design 00:00:00
4.2. UX Design and Application Development 00:00:00
4.3. UX and Virtual Reality/Augmented Reality 00:00:00
4.4. UX and Artificial Intelligence 00:00:00
4.5. UX and Education 00:00:00
Mock Exam
Mock Exam : The Fundamentals of User Experience – a Process for Problem Solving 00:40:00
Exam : The Fundamentals of User Experience – a Process for Problem Solving 00:40:00

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