The Importance of Communication in Adult Care

Access Duration - 365 Days
Guided Learning Hour 16 Guided Learning Hours (16)
Course Materialr Course Material
4.6( 5 REVIEWS )

What Will I Learn?

Learn the impact of communication.
Why is communication in care settings important?
What are the preferred methods of communication?
Why is written communication still in play?
How to keep confidential information safe?


The Importance of Communication in Adult Care will introduce you to the concept of effective communication and why it is integral that adult care workers understand its significance in the care industry. This Pearson Endorsed Workplace Behaviour course will provide a wealth of knowledge and expertise that will support your professional journey at any given stage. Developing workplace behaviour skills will lead to improved self-esteem and enhanced confidence. Ineffective communication can lead to irreparable damage or worse, the loss of life particularly in the care industry. In order to study prominent verbal and non-verbal communication, this Pearson workplace course will help you identify and reduce barriers and understand the benefits that good communication skills bring to an adult care environment. You will learn to accurately recognise and understand people in your care, organise and plan effectively, identify your preferred style of speaking and communicate with conviction.

Adult care workers must have the skills to talk through issues calmly, tackle confrontations and disagreements, defuse challenging situations and use strong communication skills in day to day responsibilities. This Pearson workplace course will make you passionate about your job role and give you the opportunity to seek new career paths in the adult care industry.

 The Importance of Communication in Adult Care is directly delivered to you by Pearson Learning Hub. The engaging and interactive course material is created under the expertise and immediate supervision of Pearson.  The training is a well-structured, globally recognised quality video-based tutorial, combined with quizzes and many interactive activities which you will study step by step. You will learn to use preferred methods of communication and reduce barriers. You will gain an in-depth understanding of transferable skills and personal behaviours and why acquiring them makes you a desirable candidate to leading organisations.

Why You Should Consider Studying this Course at Global Edulink

Global Edulink provides learners the opportunity to acquire soft skills and workplace behaviours through this comprehensive Pearson endorsed training that will enhance your self-confidence and inspire those around you. The course is well-structured and organised and offers learners the luxury of time to truly grasp these concepts and demonstrate transferrable skills with competence. Learners will be provided with all the necessary material, tutorials, qualified course instructor and multiple free resources which include Free CV writing pack, Totum Card and ID card that makes you eligible for amazing offers and discounts at cinemas, restaurants and high-end retail stores along with Free career support and course demo to make your learning experience enriching and more rewarding.

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  • Who is this Course aimed at?
  • Access Duration
  • Entry Requirement
  • Method of Assessment
  • Certification
  • Awarding Body
  • Progression and Career Path

The course is aimed at individuals who want to pursue a career as social care workers, support care workers and adult care workers.

The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course.  The course is self-paced and you can complete it in stages, revisiting the lectures at any time.

  • Learners must be over the age of 16.
  • Learners must have a basic understanding of the English language, ICT, Literacy and Numeracy.
  • A sound educational background is an added advantage.

In order to complete Pearson Workplace Behaviour – The Importance of Communication in Adult Care, learners will have to submit an assignment that comprises of 2 worksheets. The assignment will demonstrate your familiarity with this particular soft skill, and will test your ability to apply it within a workplace environment. The assignment will reflect your understanding of effective communication in an adult care setting.

Once you complete the course you will be awarded the Pearson Endorsed Certificate in The Importance of Communication in Adult Care. It is designed to support and develop learners and employees during their professional journey, whilst equipping them with advanced skills and helping them progress to the next level.

Pearson is a world-renowned and popular awarding body that directly delivers Pearson Learning Hub courses to learners all across the world. It is also the largest awarding organisation in the United Kingdom and has over 3 million students studying worldwide. It is a qualification brand that demonstrates academic excellence. Pearson soft skills and behaviours courses offer diverse skills that are important to an individual’s growth and development. These skills are highly valued by enterprises and organisations, as they are an important skill-set to achieve higher-level education and career progression. Gaining a Pearson endorsed certificate will set you up on the right path to growth and success.

Once you successfully qualify in The Importance of Communication in Adult Care, this Pearson endorsed certificate will prepare you to demonstrate your skills in workplace behaviours, and make you a highly valued candidate for potential organisations and employers. You can use this certification to exercise your understanding of different forms of communication. You can enhance your education by getting certified further in soft skills programmes.  Below are some of the jobs you can land with this certification. You can earn up to £38,123 for the role of Adult Care Worker and progress to higher earning potential with experience.

  • Healthcare Professional (up to £44,442)
  • Social Care Worker(up to £45,962)
  • Adult Care Worker (up to £38,123)

Key Features

Gain an Accredited UK Qualification
Access to Excellent Quality Study Materials
Personalised Learning Experience
Support by Phone, Live Chat, and Email
Eligible for TOTUM Discount Card
UK Register of Learning Providers Reg No : 10053842

Course Curriculum

1. Communication in Care Settings and Barriers to Communication
Communication in Care Settings and Barriers to Communication
2. Reducing Barriers to Communication and Using Preferred Methods of Communication
Reducing Barriers to Communication and Using Preferred Methods of Communication
3. Impact of Non-Verbal Communication
Impact of Non-Verbal Communication
4. Written Communication
Written Communication
5. Different Forms of Communication
Different Forms of Communication
6. Using Preferred Methods of Communication
Using Preferred Methods of Communication
The Role of Advocates and When to be Involved (L3)
7. Keeping Confidential Information Safe
Keeping Confidential Information Safe

Students feedback


Average rating (5)
5 Star
4 Star
3 Star
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1 Star
    C R

    Charlie Rogers

    August 20, 2020
    Learned so much

    I learned so much and enjoyed it at the same time!

    M A

    Marley Anderson

    July 26, 2020
    Clear information

    The information was clear and very well explained

    M P

    Morgan Phillips

    June 26, 2020
    Great course

    This is a great course. I now have the tools to help people in these conditions and prepare a better future for me and my family

    A P

    Avery Perry

    May 26, 2020
    Highly informative

    This course is extremely important to me on a personal level as well.

    P T

    Phoenix Thomson

    April 29, 2020
    Lovely course

    What I love about this course it has taught me how to understand myself from a psychology point of view.

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