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Fast Results from Tapping into Your and Others’ Emotions

£16 £5 (inc. VAT)

With this guide, learn what it means to be emotionally intelligent and how to recognize your own and other people’s emotions. Learn the skills, tools, and practices of the effective application of emotional intelligence. This fantastic book teaches you how to discern between different feelings and label them appropriately, how to use emotional information to guide your thinking and behaviour, and how to manage and adjust your emotions to adapt to different environments or achieve your goals. Get hold of this book to understand how you can potentially increase your job performance, mental health, and leadership skills.

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This book will give you the tools you need to be emotionally intelligent in your workplace. An employee with high emotional intelligence can manage his or her own impulses, communicate with others effectively, manage change well, solve problems, and use humor to build rapport in tense situations. These employees also have empathy, remain optimistic even in the face of adversity, and are gifted at educating and persuading in a sales situation and resolving customer complaints in a customer service role.

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