Professional Hotel Receptionist Training
- Classroom
- Method Level : Certificate
- Awarding Body : Quality Licence Scheme
- Availability : City View House, 1 Dorset Place, Stratford City, London E15 1BZ.
Created by a highly skilled and experienced professional, the Professional Hotel Receptionist classroom course shows you what it takes to become a Hotel Receptionist. This Professional Hotel Receptionist Classroom Training course has been designed to ensure that you have all the essential skills needed to enhance or start a career as a Hotel Receptionist. Whether you’re someone who is already working, or if you’re just starting out, this course is packed with useful information to help you to succeed.
This course is run by an experienced tutor (Gregory) who has worked in some leading hotel chains over last 15 years. Gregory has built this course based on his own experiences within the hospitality industry. His goal is to ensure you gain all the essential skills to work in the hospitality industry, and have a fantastic learning experience during the course. The Hotel Receptionist Class is a full-fledged one day programme to equip you for a bright future.
The course has been endorsed under the Quality Licence Scheme. This means that Global Edulink has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 2 against level descriptors published by Quality Licence Scheme, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner. The course itself has been designed by Global Edulink to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications. Quality Licence Scheme endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.
*The Quality Licence Scheme, endorses high-quality, non-regulated provision and training programmes.
Join Now for The Next Class
Inquire for Available Dates
What will I study
- Check in / check out
- Telephone etiquette
- Being prepared and ready
- Complaints handling
- Critical situations
- Power of words
- Hotel jargon
- Data protection and security
- Overbooked hotel and booking out guest
- Financial indexes
- What is a hotel manager looking for?
- Opera
Competitive pricing.
Small class sizes.
Friendly, attentive staff for flexible helpful service.
Understand the role of a Hotel Receptionist from a professional
Get a full breakdown of the duties of a Hotel Receptionist
Learn what it takes to become a Hotel Receptionist
Training in full air-conditioned facilities from an experienced instructor.
Extra course material.
You will receive CPD and iAP accredited training completion certificate end of the training which has no any additional cost.
Also, you have an option to apply for Quality Licence Scheme endorsed certificate by completing an assessment and you will receive this certificate directly from QLS which has no any additional cost.
Free access to the online version of the course.
A full colour training manual.
The exercises that you have worked on during your course to allow you to practice afterwards.
Printed course manual.
Access to Computers if needed free Wi-Fi.
Access to breakout area.
The Hotel Receptionist Training Class, UK will help you learn:
  ♦ The fundamentals of the hospitality industry
  ♦ Everything you need to know about the role of a Hotel Receptionist
  ♦ How to behave and present yourself
  ♦ How to manage guests (even VIP guests) in a professional way
  ♦ How to make a booking
  ♦ How to check guests in
  ♦ How to check guests out
  ♦ How to manage calls to reception
  ♦ How to stay ahead and be prepared
  ♦ How to handle complaints
  ♦ How to handle emergency or difficult situations
  ♦ How to use language to your advantage
  ♦ How to understand hotel jargon
  ♦ What to do if you’ve overbooked
  ♦ The fundamentals of financial indexes
  ♦ How to boost your CV and impress in a job interview
  ♦ What Opera PMS is and the pros of using it
Professional Hotel Receptionist Training Class in London is suitable for anyone who hopes to work as a professional Hotel Receptionist, whether you have experience or not.
You need to be at least 16 years old
You should have a basic grasp of English, Maths and IT
You will receive an endorsed Professional Hotel Receptionist Training certificate upon successful completion of the course.
Also, you have an option to apply for Quality Licence Scheme endorsed certificate by completing an assessment and you will receive this certificate directly from QLS.
Upon successful completion of this course you could become:
 ♦ Hotel Receptionist
 ♦ Corporate Receptionist
 ♦ Front of House Manager
 ♦ Hotel Manager
The average salary of a Hotel Receptionist in the UK is £15,407 per annum, and this will increase with experience. You could eventually become a Hotel Manager earning around £25,199 per annum (payscale.com).
Gregory Dragula is a Hotel Receptionist and Opera PMS instructor who has 15 years of industry experience. Gregory has been training Hotel Receptionists for the past seven years. He has worked for some of the world’s leading hotel chains as a hotel manager including Marriot, Millennium and RAC.
Global Edulink reserve the right to reschedule any classroom session up to 48 hours prior to the classroom session. The session may be rescheduled due to tutor illness, low numbers of attendees for the session or other unforeseen circumstances.
Click Here for More Info
Please click on the link below…
Click Here for More Info
Course Details
- Competitive pricing.
- Small class sizes.
- Friendly, attentive staff for flexible helpful service.
- Understand the role of a Hotel Receptionist from a professional
- Get a full breakdown of the duties of a Hotel Receptionist
- Learn what it takes to become a Hotel Receptionist
- Training in full air-conditioned facilities from an experienced instructor.
- Extra course material.
- You will receive CPD and iAP accredited training completion certificate end of the training which has no any additional cost.
- Also, you have an option to apply for Quality Licence Scheme endorsed certificate by completing an assessment and you will receive this certificate directly from QLS which has no any additional cost.
- Free access to the online version of the course.
- A full colour training manual.
- The exercises that you have worked on during your course to allow you to practice afterwards.
- Printed course manual.
- Access to Computers if needed free Wi-Fi.
- Access to breakout area.
The Hotel Receptionist Training Class, UK will help you learn:
- Â Â The fundamentals of the hospitality industry
- Â Â Everything you need to know about the role of a Hotel Receptionist
- Â Â How to behave and present yourself
- Â Â How to manage guests (even VIP guests) in a professional way
- Â Â How to make a booking
- Â Â How to check guests in
- Â Â How to check guests out
- Â Â How to manage calls to reception
- Â Â How to stay ahead and be prepared
- Â Â How to handle complaints
- Â Â How to handle emergency or difficult situations
- Â Â How to use language to your advantage
- Â Â How to understand hotel jargon
-   What to do if you’ve overbooked
- Â Â The fundamentals of financial indexes
- Â Â How to boost your CV and impress in a job interview
- Â Â What Opera PMS is and the pros of using it
Professional Hotel Receptionist Training Class in London is suitable for anyone who hopes to work as a professional Hotel Receptionist, whether you have experience or not.
- You need to be at least 16 years old
- You should have a basic grasp of English, Maths and IT
- You will receive an endorsed Professional Hotel Receptionist Training certificate upon successful completion of the course.
- Also, you have an option to apply for Quality Licence Scheme endorsed certificate by completing an assessment and you will receive this certificate directly from QLS.
Upon successful completion of this course you could become:
- Â Hotel Receptionist
- Â Corporate Receptionist
- Â Front of House Manager
- Â Hotel Manager
The average salary of a Hotel Receptionist in the UK is £15,407 per annum, and this will increase with experience. You could eventually become a Hotel Manager earning around £25,199 per annum (payscale.com).
Gregory Dragula is a Hotel Receptionist and Opera PMS instructor who has 15 years of industry experience. Gregory has been training Hotel Receptionists for the past seven years. He has worked for some of the world’s leading hotel chains as a hotel manager including Marriot, Millennium and RAC.
Global Edulink reserve the right to reschedule any classroom session up to 48 hours prior to the classroom session. The session may be rescheduled due to tutor illness, low numbers of attendees for the session or other unforeseen circumstances. Click Here for More Info
Please click on the link below… Click Here for More Info
We have Great Reviews
FL
Florin
GB
Going above and beyond to exceed customer expectation
I would like to leave this review to thank the company especially Roshell who has demonstrated excellent customer service and amazing consideration in helping with all the matters that have been requested. I had to extend the course time due to covid and she has taken that to her management and came back with an option that that has suited both sides. I take my hat in front of her and thank her my heart. I would give 10 stars if I could.
1 day ago
MK
Mary K
GB
Amazing Support / Team from Global Edulink
I have received amazing support from Global Edulink Team, they have been there all the way. I would definitely be recommending them to friends and family. Their response to request and enquiry is very fast and prompt. They have lots of accredited courses on offer and I will be looking to book more, to increase my certification
2 days ago
AN
Annie
GB
Speedy and helpful
Speedy and helpful, very professional service. I have booked many courses through Global Edulink and will continue to do so for myself and my collaegues
2 days ago
LR
Laila Ramadhan
OM
I really love to study with global edulink.
I really love to study with global edulink. Because they provide high quality study materials and exams. Studying with global edulink helped me to learn many things I wasn't aware of. I have face few issues but their customer service has been very helpful specially Mr Kingsley.
3 days ago
PE
Peninah
KE
Best online course ever
Hi. i enjoyed my learning experience, from the start of the course to end, with great and reliable customer support who are there round the clock to make sure that you take your studies smoothly. I highly recommend everyone to upgrade their skills, there is something new to learn available for everyone.
3 days ago
HN
HN
GB
Helpful and informative
Found the advisor David I dealt with to be really friendly and helpful in giving me info for the course I was looking to do. The courses seem well priced too in comparison to other providers
3 days ago
JA
Jack
GB
Great platform with flexibility
I am currently studying for a PRINCE 2 qualification and have so far found the journey to be very easy to follow. The course is well delivered and articulated with an easy system to track your progress. The course advisors have also been very informative and accommodating where needed.
4 days ago
YC
Youth Charity
GB
Kindly offered an extension on the course
Kindly offered an extension on the course due to our current pressure on staff resource. The learner has yet to complete the course but David has been helpful.
4 days ago
Checkout our 1,816 Reviews
4.8
4.8
