Professional Receptionist Training – Level 2
- Classroom
- Method Level : Certificate
- Awarding Body : Quality Licence Scheme
- Availability : City View House, 1 Dorset Place, Stratford City, London E15 1BZ
Create that powerful first impression! A Receptionist is the first point of contact for customers. Being a great Receptionist is a skill that will make you an attractive candidate to many employers and organisations. It is an asset for companies. The Professional Receptionist Training – Level 2 is a 1 day Masterclass and excellent course to give you a jumpstart to a career as a Receptionist. It is a high-earning position and the perfect way to advance in your field. A Receptionist has a significant role and responsibilities. It is not limited to telephone handling duties, there is so much more. There are meetings to schedule and organise, and general administrative tasks to deal with. The training will enable you to become an efficient and reliable Receptionist. We are one of the best classroom training providers for education by offering Professional Receptionist training in London. Our 1 day course is popular, highly rated and recommended by our previous learners. Individuals can learn in a great classroom setting along with other benefits which include printed course material, stationery and refreshments.
The course will feature 9 modules and an individualised action plan that will discuss the role of a Receptionist at great length. The course has been endorsed under the Quality Licence Scheme. This means that Global Edulink has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 3 against level descriptors published by QLS, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner. The course itself has been designed by Global Edulink to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications. Quality Licence Scheme endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.
*The Quality Licence Scheme, endorses high-quality, non-regulated provision and training programmes.
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Inquire for Available Dates - 1 day
What will I study
- The importance of Receptionist position to the organization.
- Your Attitude
- The Importance of the “Corporate Brand”
- Excellence in Customer Service
- Your Telephone Image
- Handling Difficult People
- Effective and Professional Email Communication
- Improving your Listening Skills
- Components of a Professional Image
- Being a Gracious Host
- Creating your Action Plan
Competitive pricing.
Small class sizes.
Friendly, attentive staff for flexible helpful service.
Have a positive attitude and give a good first impression
Learn how to provide outstanding customer service
Have personable manners and efficient work ethic in an office environment
Training in full air-conditioned facilities from an experienced instructor.
Course material is delivered straight to you via an online system
Professionally narrated e-Learning modules, interactive quizzes, tests and exams
24 hour system access for a 1 year period
A full colour training manual.
An effective support service and study materials
Certificate of participation.
The exercises that you have worked on during your course to allow you to practice afterwards.
Printed Course Manual.
Access to Computers if needed Free Wi-Fi
Access to Breakout Area
Have a clear understanding of how the roles and responsibilities of a Professional Receptionist.
Making an excellent first impression on visitors.
Learning to multitask with telephone calls to callers and meeting and greeting visitors face to face.
Having a positive mindset and good attitude that it translates across the entire office.
Learning to keep calm in the midst of challenging conversations with customers.
Developing good telephone etiquette and taking accurate messages.
Being in charge of scheduling meetings for managers.
Performing general administrative tasks.
The Professional Receptionist Training – Level 2 course is suitable for anyone who wants to take on the role of Receptionist. The course is also helpful to Secretaries, Personal Assistants and Executive Assistants.
You need to be at least 16 years old
You should have a basic grasp of English, Maths and IT
You will receive an endorsed Professional Receptionist Training – Level 2 Training certificate upon successful completion of the course.
Also, you have an option to apply for Quality Licence Scheme endorsed certificate by completing an assessment and you will receive this certificate directly from QLS.
Once you successfully complete the Professional Receptionist Training – Level 2 course you will gain an accredited qualification that will give your career the jumpstart you have always wanted. With this qualification you can further expand your education or go onto work in numerous positions that will also put you in line to demand a higher salary or job promotion. The average UK salary per annum is calculated according to https://www.payscale.com.
Receptionist – (£16,283 per annum)
Hotel Receptionist – (£7.31 per hour)
Front-Desk Receptionist – (£16,771 per annum)
The course is conducted by an experienced tutor (Gregory) who has worked in leading hotel chains over the last 15 years. Gregory has built this course based on his own experiences within the hospitality industry. His goal is to ensure learners gain all the essential skills to work in the hospitality industry, and have a great learning experience during the course. The Hotel Receptionist Class is a full-fledged one day Masterclass to equip individuals for a bright future.
Global Edulink reserve the right to reschedule any classroom session up to 48 hours prior to the classroom session. The session may be rescheduled due to tutor illness, low numbers of attendees for the session or other unforeseen circumstances.
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Course Details
- Competitive pricing.
- Small class sizes.
- Friendly, attentive staff for flexible helpful service.
- Have a positive attitude and give a good first impression
- Learn how to provide outstanding customer service
- Have personable manners and efficient work ethic in an office environment
- Training in full air-conditioned facilities from an experienced instructor.
- Course material is delivered straight to you via an online system
- Professionally narrated e-Learning modules, interactive quizzes, tests and exams
- 24 hour system access for a 1 year period
- A full colour training manual.
- An effective support service and study materials
- Certificate of participation.
- The exercises that you have worked on during your course to allow you to practice afterwards.
- Printed Course Manual.
- Access to Computers if needed Free Wi-Fi
- Access to Breakout Area
- Have a clear understanding of how the roles and responsibilities of a Professional Receptionist.
- Making an excellent first impression on visitors.
- Learning to multitask with telephone calls to callers and meeting and greeting visitors face to face.
- Having a positive mindset and good attitude that it translates across the entire office.
- Learning to keep calm in the midst of challenging conversations with customers.
- Developing good telephone etiquette and taking accurate messages.
- Being in charge of scheduling meetings for managers.
- Performing general administrative tasks.
The Professional Receptionist Training – Level 2 course is suitable for anyone who wants to take on the role of Receptionist. The course is also helpful to Secretaries, Personal Assistants and Executive Assistants.
- You need to be at least 16 years old
- You should have a basic grasp of English, Maths and IT
- You will receive an endorsed Professional Receptionist Training – Level 2 Training certificate upon successful completion of the course.
- Also, you have an option to apply for Quality Licence Scheme endorsed certificate by completing an assessment and you will receive this certificate directly from QLS.
Once you successfully complete the Professional Receptionist Training – Level 2 course you will gain an accredited qualification that will give your career the jumpstart you have always wanted. With this qualification you can further expand your education or go onto work in numerous positions that will also put you in line to demand a higher salary or job promotion. The average UK salary per annum is calculated according to https://www.payscale.com.
Receptionist – (£16,283 per annum)
Hotel Receptionist – (£7.31 per hour)
Front-Desk Receptionist – (£16,771 per annum)
The course is conducted by an experienced tutor (Gregory) who has worked in leading hotel chains over the last 15 years. Gregory has built this course based on his own experiences within the hospitality industry. His goal is to ensure learners gain all the essential skills to work in the hospitality industry, and have a great learning experience during the course. The Hotel Receptionist Class is a full-fledged one day Masterclass to equip individuals for a bright future.
Global Edulink reserve the right to reschedule any classroom session up to 48 hours prior to the classroom session. The session may be rescheduled due to tutor illness, low numbers of attendees for the session or other unforeseen circumstances.
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We have Great Reviews
FL
Florin
GB
Going above and beyond to exceed customer expectation
I would like to leave this review to thank the company especially Roshell who has demonstrated excellent customer service and amazing consideration in helping with all the matters that have been requested. I had to extend the course time due to covid and she has taken that to her management and came back with an option that that has suited both sides. I take my hat in front of her and thank her my heart. I would give 10 stars if I could.
1 day ago
MK
Mary K
GB
Amazing Support / Team from Global Edulink
I have received amazing support from Global Edulink Team, they have been there all the way. I would definitely be recommending them to friends and family. Their response to request and enquiry is very fast and prompt. They have lots of accredited courses on offer and I will be looking to book more, to increase my certification
2 days ago
AN
Annie
GB
Speedy and helpful
Speedy and helpful, very professional service. I have booked many courses through Global Edulink and will continue to do so for myself and my collaegues
2 days ago
LR
Laila Ramadhan
OM
I really love to study with global edulink.
I really love to study with global edulink. Because they provide high quality study materials and exams. Studying with global edulink helped me to learn many things I wasn't aware of. I have face few issues but their customer service has been very helpful specially Mr Kingsley.
3 days ago
PE
Peninah
KE
Best online course ever
Hi. i enjoyed my learning experience, from the start of the course to end, with great and reliable customer support who are there round the clock to make sure that you take your studies smoothly. I highly recommend everyone to upgrade their skills, there is something new to learn available for everyone.
3 days ago
HN
HN
GB
Helpful and informative
Found the advisor David I dealt with to be really friendly and helpful in giving me info for the course I was looking to do. The courses seem well priced too in comparison to other providers
3 days ago
JA
Jack
GB
Great platform with flexibility
I am currently studying for a PRINCE 2 qualification and have so far found the journey to be very easy to follow. The course is well delivered and articulated with an easy system to track your progress. The course advisors have also been very informative and accommodating where needed.
4 days ago
YC
Youth Charity
GB
Kindly offered an extension on the course
Kindly offered an extension on the course due to our current pressure on staff resource. The learner has yet to complete the course but David has been helpful.
4 days ago
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