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Why should you achieve ITIL certification?

In today’s rapidly evolving world, it is important to be informed and knowledgeable on the latest developments. Information Technology (IT) has become part and parcel of almost every industry in the world today. So, it is natural to expect organizations to hire the best in terms of knowledge and skills. That is why you should consider to lay the best of ITIL foundation to start your journey within the IT industry.


What is ITIL certification?

The IT Infrastructure Library (ITIL) is a library of volumes explaining a framework of the best practices which can be used when delivering IT related services. It is based on improving the overall IT services delivered by maintaining appropriate standards.



What does ITIL certification consist of?

The ITIL framework consists of five books each of which focuses on a different aspect of IT service lifecycle. They provide practical guidelines which can assist in planning, implementing and maintaining IT services in an organization. You can refer various ITIL books that are available, to expand your knowledge on this.

So let’s look at what are the 5 stages of ITIL?

Service strategy – This is all about how ITIL will help you to integrate the IT department with the core business processes of the organization. These processes may include financial management, portfolio management and relationship management. 

Service design – This part of ITIL is targeted at the architecture of the systems, documentation, continuation, policies and procedures. It will evaluate if the IT services in place meet the requirements of the organization.

Service transition – This is the stage which stands between the end of the IT development life cycle and the point where it goes live to the end users. It can be a software or hardware upgrade and the steps include testing and documenting the modifications.

Service operations – This step is all about the day to day IT operations of an organization and if it can be provided according to the requirements established previously. It could involve creating Service Level Agreements (SLAs).

Continual service improvements – This stage is about re-evaluating and preparing or continuous improvements and developments for the IT systems in place. This is the final module of ITIL.

Passing an ITIL exam such as the ITIL 4 foundation certification exam can help you in your path towards providing IT services in the corporate world.


How can ITIL certification help you?


You might have questions worth pondering, such as “is the ITIL certification worth it?” So let’s look at why you need to obtain ITIL certification in this day and age. You will undoubtedly gain so much by being certified.

Here are some ways ITIL can help you in the corporate world;

  • It helps create stronger connections between business and IT.
  • It greatly reduces overall costs of the organization by improving resource utilization.
  • It helps to better manage disruptions in services and helps to evaluate and manage business risks.
  • Gives a greater visibility of costs incurred for IT assets.
  • Improves delivery of IT services which leads to greater customer satisfaction.

Above all, you may wonder “is ITIL certification in demand? The answer to this question is, yes. It is something which seems to be continuously growing as IT systems are getting more robust and complex in this day and age. It makes organizations search for individuals who can better analyze the risks of the business and setup systems which link and protects the entire business.


How do you get ITIL certified?

So let’s say you decided to take the plunge and do the ITIL examination in order to be certified in it. There are two ways you can obtain this. One is that you can follow an ITIL foundation course and sit for the exam or you can do self-study and book the exam. It is recommended that you follow a training course in ITIL in order to be familiar with the course content which will help you to pass the examination.


Who needs to be ITIL certified?

ITIL is suitable if you intend to follow a career in IT or if you are already in the IT field. The foundation exam does not have any pre-requisites and anyone can follow the course to sit for the exam. You can be an IT Consultant, IT Manager, IT Developer or even a Business Manager to get certified in ITIL. This is definitely going to add so much more to your existing profile.


What are the key topics covered in the ITIL Foundation Course?

The ITIL Foundation Course generally consists of the following topics;

  1. Introduction
  • Key Concepts of Service Management
  • ITIL Guiding Principles
  • Four Dimensions of Service Management
  • ITIL Service Value System
  • Service Value Chain
  • Key Terms of 15 ITIL Practices
  • ITIL Practices

2. Mock Exam

3. Actual Exam


What is the latest ITIL?

ITIL has two versions as of current, i.e. ITIL V3 and ITIL V4. ITIL V4 is a modified and better version of ITIL V3, which is far more flexible and focuses on customization which makes it feasible in the modern era. ITIL V4 was published in February 2019 and includes the most recent trends in technology and service management. 

Although ITIL V3 and ITIL V4 are the two versions used in most organization in this day, the guidance and framework provided through ITIL V2 is known to be technically valid up to date. However it is not in use in organizations of this era.


ITIL® 4 Foundation Course + Exam

In short, you most definitely should sit for the ITIL examination if you are in the IT field or even hope to be connected to it in a way some day. Take our ITIL® 4 Foundation Course + Exam which is a descriptive full course that can make you confident enough to sit the examination. Our course allows you to work at your own pace with highly qualified instructors, narrated e-learning modules and many more useful free resources. You’ll also find the certification extremely valuable when you work in the corporate world. It is going to give a lot of weight to your resume while helping to uplift your corporate profile. Make sure to prepare well by taking our course in ITIL and face the examination with no fear. You will then see its positive results once you get through the exam with flying colours.

 If you need more information on our courses please feel free to contact us through our email address support@globaledulink.co.uk.

April 14, 2021

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