Customer Service Skills Training

• Competitive pricing.
• Small class sizes.
• Friendly, attentive staff for flexible helpful service.
• Learn what it takes to provide great customer service
• Provide customer solutions that exceed expectations
• Learn how to engage with customers and listen actively to verbal and non-verbal cues

• Training in full air-conditioned facilities from an experienced instructor.
• Extra course material.
• You will receive CPD and iAP accredited training completion certificate end of the training which has no any additional cost.
• Also, you have an option to apply for Quality Licence Scheme endorsed certificate by completing an assessment and you will receive this certificate directly from Quality Licence Scheme which has no any additional cost.
• Free access to the online version of the course.
• A full colour training manual.
• Printed Course Manual.
• Access to Computers if needed Free Wi-Fi.
• Access to Breakout Area.

• The Customer Service Skills Training Class, UK will help you learn:
• Have a clear understanding of providing great customer service.
• Understand the fundamental aspects of customer service within an organisation or business setting.
• Enhance your communication skills and learn how to communicate effectively with customers.
• Obtain customer feedback and respond appropriately.
• Learn how to handle customer complaints quickly and resolve them efficiently.
• Implement an effective customer service programme within your workplace.

The Customer Service Skills Training is suitable for anyone who wants to have a career in customer service. Customer Service Managers, Coordinators and Representatives will find this course helpful.

• You need to be at least 16 years old
• You should have a basic grasp of English, Maths and IT

• You will receive an endorsed Customer Service Skills Training certificate upon successful completion of the course.
• Also, you have an option to apply for Quality Licence Scheme endorsed certificate by completing an assessment and you will receive this certificate directly from QLS.

Once you successfully complete the Customer Service Skills Training, you will gain knowledge and skills that will give your career the jumpstart you have always wanted. With this completion you can further expand your education or go onto work in numerous positions that will also put you in line to demand a higher salary or job promotion. The average UK salary per annum is calculated according to https://www.payscale.com.

• Customer Service Manager – (£27,792 per annum)
• Customer Service Supervisor – (£19,497 per annum)
• Customer Service Team Leader – (£23,141 per annum)
• Customer Service Representative – ( £17,863 per annum)

The course has been designed by a professional tutor who has extensive experience in the customer service industry and has worked in similar capacities in leading customer service organisations. Students will be provided tailored lessons in topics covered under Customer Service Skills Training in this fully-fledged one day Masterclass. The tutor will enable the student to complete the training with more skills to boost their academic potential. It is with the goal to ensure that learners acquire the relevant knowledge and understanding to work in customer service roles and achieve career success and enjoy a bright future.

Global Edulink reserve the right to reschedule any classroom session up to 48 hours prior to the classroom session. The session may be rescheduled due to tutor illness, low numbers of attendees for the session or other unforeseen circumstances.

Click Here for More Info

Please click on the link below…

Click Here for More Info