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IT Service Management

Learn the essentials of IT service management, the practices and concepts and the changes that impact IT services, and thus, the business of an organisation. Understand the tools, frameworks and standards, describe the role of change manager, and the skills and purpose for career progression.

  • Business Relationship Manager 2014 – Ebook Version

    £18.00 (inc. VAT)     Add To Cart

  • Business Relationship Manager 2014 – Printed Version

    £20.00 (inc. VAT)     Add To Cart

  • Change Manager 2019 – Ebook Version

    £18.00 (inc. VAT)     Add To Cart

  • Change Manager 2019 – Printed Version

    £20.00 (inc. VAT)     Add To Cart

  • IT Service Management 2016 – Ebook Version

    £27.00 (inc. VAT)     Add To Cart

  • IT Service Management 2016 – Printed Version

    £30.00 (inc. VAT)     Add To Cart

  • Problem Management 2014 – Ebook Version

    £32.00 (inc. VAT)     Add To Cart

  • Problem Management 2014 – Printed Version

    £35.00 (inc. VAT)     Add To Cart

  • Service Level Manager 2017 – Ebook Version

    £18.00 (inc. VAT)     Add To Cart

  • Service Level Manager 2017 – Printed Version

    £20.00 (inc. VAT)     Add To Cart
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