Opera PMS Hotel Software Training
- Classroom
- Method Level : Certificate
- Awarded By : Quality Licence Scheme
- Location : City View House, 1 Dorset Place, Stratford City, London E15 1BZ
Created by a highly skilled and experienced professional, The Opera PMS Hotel Software Classroom Training shows you how to use the world’s leading hotel booking software, Opera PMS. This software is used in the hospitality industry, and is fundamental to the role of a Hotel Receptionist. Whether you’re someone who is already working, or if you’re just starting out, The Opera PMS Hotel Software class is packed with useful information to help you to succeed.
This course is run by an experienced tutor (Gregory) who has worked in some leading hotel chains over last 15 years. Gregory has built this course based on his own experiences using Opera PMS within the hospitality industry. His goal is to ensure you gain all the essential skills to use Opera PMS in a professional capacity, and have a fantastic learning experience during your Opera PMS Hotel Software Training. The course has been endorsed under the Quality Licence Scheme. This means that Global Edulink has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained.
The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 2 against level descriptors published by QLS, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner. The course itself has been designed by Global Edulink to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications. Quality Licence Scheme endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.
*The Quality Licence Scheme, endorses high-quality, non-regulated provision and training programmes.
Join Now for The Next Class
Commencing soon (1 Day)
What will I study
- How to navigate Opera PMS
- How to log in and out of Opera PM
- To create a profile and make amendments
- How to find a reservation
- How to create a new reservation
- How to handle special requests
- How to amend and cancel reservations
- How to check guests in and out
- How to use the cashier functions of Opera PMS – including how to split and transfer charges
- How to add alerts and traces
- How to manage rooms, including changing the status of rooms
Competitive pricing.
Small class sizes.
Friendly, attentive staff for flexible helpful service.
Learn to navigate Opera PMS like a professional with the accredited Opera
PMS hotel booking software training
Understand how to manage rooms and guest queries
Learn to use the leading hotel software
Ask any questions and learn from a professional
Opera log in and log out
Profile creation and amendments
Profile notes
Finding a reservation
Rate query screen
Creating reservation
Preferences and features request
Amending reservations
Cancelling reservations
Check in
Check out
Cashiering – post charges / splitting and transferring charges / routing / fast postings and fixed charges
Alerts and traces
Room management
Opera reports
Hot keys on opera
Training in full air-conditioned facilities from an experienced instructor.
Receive extra course material.
You will receive CPD and iAP accredited training completion certificate end of the training which has no any additional cost.
Also, you have an option to apply for Quality Licence Scheme endorsed certificate by completing an assessment and you will receive this certificate directly from QLS which has no any additional cost.
Certificate of participation.
Free access to the online version of the course.
A full colour training manual.
The exercises that you have worked on during your course to allow you to practice afterwards.
Printed course manual.
Access to Computers if needed free Wi-Fi.
Access to breakout area.
How to navigate Opera PMS
How to log in and out of Opera PMS
To create a profile and make amendments
How to find a reservation
How to create a new reservation
How to amend and cancel reservations
How to check guests in and out
How to use the cashier functions of Opera PMS – including how to split and transfer charges
How to add alerts and traces
How to manage rooms, including changing the status of rooms
This course is suitable for anyone who hopes to work as a professional Hotel Receptionist, whether you have experience or not.
You need to be at least 16 years old
You should have a basic grasp of English, Maths and IT
You will receive an accredited Opera PMS Hotel Software Training certificate upon successful completion of the course.
Also, you have an option to apply for Quality Licence Scheme endorsed certificate by completing an assessment and you will receive this certificate directly from QLS.
Award
– Certificate in Opera PMS Hotel Software Training
Endorsed By
– Quality Licence Scheme
Assessment Included
You will receive an endorsed Opera PMS Hotel Software Training certificate upon successful completion of the course.
Upon successful completion of this course you could become:
Hotel Receptionist
Corporate Receptionist
Front of House Manager
Hotel Manager
The average salary of a Hotel Receptionist in the UK is £15,407 per annum, and this will increase with experience. You could eventually become a Hotel Manager earning around £25,199 per annum (payscale.com).
Gregory Dragula is a Hotel Receptionist and Opera PMS instructor who has 15 years of industry experience. Gregory has been training Hotel Receptionists for the past seven years. He has worked for some of the world’s leading hotel chains as a hotel manager including Marriot, Millennium and RAC.
Global Edulink reserve the right to reschedule any classroom session up to 48 hours prior to the classroom session. The session may be rescheduled due to tutor illness, low numbers of attendees for the session or other unforeseen circumstances.
Click Here for More Info
Please click on the link below…
Click Here for More Info
Course Details
- Competitive pricing.
- Small class sizes.
- Friendly, attentive staff for flexible helpful service.
- Learn to navigate Opera PMS like a professional with the accredited Opera PMS hotel booking software training
- Understand how to manage rooms and guest queries
- Learn to use the leading hotel software
- Ask any questions and learn from a professional
- Opera log in and log out
- Profile creation and amendments
- Profile notes
- Finding a reservation
- Rate query screen
- Creating reservation
- Preferences and features request
- Amending reservations
- Cancelling reservations
- Check in
- Check out
- Cashiering – post charges / splitting and transferring charges / routing / fast postings and fixed charges
- Alerts and traces
- Room management
- Opera reports
- Hot keys on opera
- Training in full air-conditioned facilities from an experienced instructor.
- Receive extra course material.
- You will receive CPD and iAP accredited training completion certificate end of the training which has no any additional cost.
- Also, you have an option to apply for Quality Licence Scheme endorsed certificate by completing an assessment and you will receive this certificate directly from QLS which has no any additional cost.
- Certificate of participation.
- Free access to the online version of the course.
- A full colour training manual.
- The exercises that you have worked on during your course to allow you to practice afterwards.
- Printed course manual.
- Access to Computers if needed free Wi-Fi.
- Access to breakout area.
This course is suitable for anyone who hopes to work as a professional Hotel Receptionist, whether you have experience or not.
- You need to be at least 16 years old
- You should have a basic grasp of English, Maths and IT
- You will receive an accredited Opera PMS Hotel Software Training certificate upon successful completion of the course.
- Also, you have an option to apply for Quality Licence Scheme endorsed certificate by completing an assessment and you will receive this certificate directly from QLS.
Award – Certificate in Opera PMS Hotel Software Training Endorsed By – Quality Licence Scheme
- Assessment Included
- You will receive an endorsed Opera PMS Hotel Software Training certificate upon successful completion of the course.
Upon successful completion of this course you could become:
- Hotel Receptionist
- Corporate Receptionist
- Front of House Manager
- Hotel Manager
The average salary of a Hotel Receptionist in the UK is £15,407 per annum, and this will increase with experience. You could eventually become a Hotel Manager earning around £25,199 per annum (payscale.com).
Gregory Dragula is a Hotel Receptionist and Opera PMS instructor who has 15 years of industry experience. Gregory has been training Hotel Receptionists for the past seven years. He has worked for some of the world’s leading hotel chains as a hotel manager including Marriot, Millennium and RAC.
Global Edulink reserve the right to reschedule any classroom session up to 48 hours prior to the classroom session. The session may be rescheduled due to tutor illness, low numbers of attendees for the session or other unforeseen circumstances. Click Here for More Info
Please click on the link below… Click Here for More Info
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Florin
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Going above and beyond to exceed customer expectation
I would like to leave this review to thank the company especially Roshell who has demonstrated excellent customer service and amazing consideration in helping with all the matters that have been requested. I had to extend the course time due to covid and she has taken that to her management and came back with an option that that has suited both sides. I take my hat in front of her and thank her my heart. I would give 10 stars if I could.
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Jack
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Great platform with flexibility
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Youth Charity
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Kindly offered an extension on the course due to our current pressure on staff resource. The learner has yet to complete the course but David has been helpful.
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