Administrative Assistant Diploma

Access Duration - 365 Days
Awarded By  Accredited By "CPD & iAP"
Guided Learning Hour 150 Guided Learning Hours (150)
Course Material Course Materialr Course Material
Number of Modules 37 Number of Modules 37
4.7( 6 REVIEWS )

Accredited By


What Will I Learn?

Learn to provide vigorous support to superiors in the workplace
Learn to work in line with the tight deadlines and the demands of the senior colleagues in the workplace
Ability to receive an intense office based training which will ensure you possess excellent skills in IT and have the ability to communicate in a professional manner in business.
Learn the effective use of Microsoft Office & Project Management in the workplace
Develop the skills of business writing so that reports and documents could be accurately prepared
Learn useful skills such as administrative, personal assistant, secretarial as well as people management and be able to show that the highest level of administrative support could be provided.

Would you like a career with the opportunity for progression?

Give yourself an advantage over your competition by enrolling on Global Edulink’s Administrative Assistant Diploma (USA Standards). As Global Edulink is a well-recognised learning provider, a certificate from us will enhance your CV and make you more employable. Demonstrate your potential to employers and show that you can provide administrative support to the highest standard.

A successful Administrative Assistant provides a vital support function in any busy office. We will enable you to use your initiative and work to tight deadlines, as well as responding to the demanding needs of more senior colleagues. With our Administrative Assistant Diploma, you will receive high quality office based training which not only gives you great IT skills but will also teach you how to speak the language of business. In fact, upon successful completion of this course, you will have an excellent foundation to get a job as a trusted Administrative Assistant in any office!

This online course has been designed to cover 05 core units:

  • Unit 01 delivers tutorials for Business Writing Skills and Development
  • Unit 02 is for Secretarial and PA Skills Development
  • Unit 03 covers tutorials for Administrative Skills Development
  • Unit 04 is for Microsoft Office & Project Management
  • Unit 05 delivers tutorials for Finance and Human Resource Management

Studying with Global Edulink has many advantages. The course material is delivered straight to you and can be adapted to fit in with your lifestyle. It is created by experts within the industry, meaning you are receiving accurate information, which is up-to-date and easy to understand. Also, you will have support from a tutor, who will guide you through your study.

This course is comprised of professionally narrated e-Learning modules, interactive quizzes, tests, and exams. All delivered through a system that you will have access to 24 hours a day, 7 days a week for 365 days (12 months). An effective support service and study materials will build your confidence to study efficiently and guide you to secure your qualification.

Please Note: This Course is Based on USA Standards.

  • Who is it for?
  •  Course Description
  • Method of Assessment
  • Certification
  • Entry Requirement
  • Career Path
  • The course is ideal for intermediate, advanced level learners and those already employed in office roles who are seeking the opportunity to promote their career with a formal qualification.

This Diploma course of Administrative Assistant Training is comprehensive and designed to cover key areas listed under the curriculum. This course has been designed for 150 guided learning hours.

At the end of the course, learners will also take online multiple choice question assessment test. This online multiple choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.

Successful candidates will be awarded Diploma in Administrative Assistant Training.
  • This course is available to all students, of all academic backgrounds.
  • However, learners should have a basic understanding of English language, literacy, numeracy, and ICT
  • Learners should be ages 16 or over.
On the successful completion of this training course, you candidature will rapidly increase to land a range of job positions in the administrative industry. You can also win job opportunities such as salary increments and promotions put forth by your organisation through this course. Below mentioned are some of the job positions you can land with this course, along with the average UK salary per annum according to,
  • Administrative Assistant – £16,876 per annum
  • Secretary  - £19,554 per annum
  • Personal Assistant – £25,143 per annum
  • Executive Assistant  - £30,568 per annum
  • Office manager – £24,406 per annum
  • Office Administrator – £17,444 per annum
Common Career Paths For Administrative Assistant

Key Features

Gain an Accredited UK Qualification
Access to Excellent Quality Study Materials
Personalised Learning Experience
Support by Phone, Live Chat, and Email
Eligible for TOTUM Discount Card
UK Register of Learning Providers Reg No : 10053842

Course Curriculum

1: Job Functions and Description of A Secretary/ and Pa
Job functions and Description of a Secretary/ PA
2: Diary Management
Diary Management
Diary and Time Management with Outlook – 2007 02:17:00
Diary and Time Management with Outlook – 2016 00:00:00
3: Business Reports and Letter Writing
Business Writing Skills
Introduction to Business Report Writing 00:29:00
Exploring Reports 00:34:00
How to Prepare for Writing 00:51:00
Exercise Files: Business Report Writing
3.1: Business Writing
Business Writing
3.2: Collaborative Business Writing
Collaborative Business Writing
3.3: Proposal Writing
Proposal Writing
3.4: Business Ethics
Business Ethics
4: E-mails Writing Tips
Introduction to Effective Email Writing 00:25:00
Writing Email Messages 00:22:00
Email Manners 00:25:00
5: Handling Confidential Documents
Handling Confidential Documents
6: Successful Meeting Minutes
Taking Minutes 00:23:00
6.1: Meeting Management
Meeting Management
7: Note Taking
Note Taking 00:40:00
Exercise Files: Note Taking
8: Data Management, Record Keeping and Filing
Data Management & Record Keeping
9: Appointment Booking and Arranging Interviews
Appointment Booking and Arrange an Interview 00:12:00
10: Delivering Postal Mail
Delivering Postal Mail 00:33:00
11: Dictating
Dictating 01:01:00
12: Customer Service and Telephone Handling Skills
Customer Service Basics Over the Phone
Get the facts- ask the right questions 00:21:00
Discuss Solutions- learning to listen 00:10:00
Dealing with difficult customers 00:20:00
Developing Inbound & Outbound Telephone Skills
Hot Telephone Tips 00:12:00
Handling Complaints and Difficult customers
12.1: Telephone Etiquette
Telephone Etiquette
13: Organising a Meeting
Organising a Meeting 00:43:00
Exercise Files: Organising Meeting
14: Bookkeeping
Introduction to Accounting 00:33:00
Financial & Managerial Accounting 01:42:00
Taxes 00:25:00
15: Invoicing/petty Cash
Invoicing and Petty cash
16: Document Proofreading
Document Proofreading
17: Quickbooks for Payroll Management
Introduction to QuickBooks 00:18:00
Setting up the Employee Payroll 00:40:00
Running the Payroll 00:29:00
Exercise Files: QuickBooks for Payroll Management
18: Tips for Speed Reading
Tips for Speed Reading 00:07:00
19: Creating an Effective Cv And Cover Letter
Business Resumes & Job Applications
How to Gather Information for Your CV 00:32:00
Write your CV 00:37:00
CV Writing Tips and Layouts 00:33:00
Different CV Formats 00:47:00
Saving a CV to Different Formats and Online CV Banks 00:34:00
Finishing Your CV 00:21:00
Exercise Files: Creating an Effective CV
20: Time Management
Introduction to Time Management 00:22:00
Fundamentals of Productivity 00:35:00
How to Use Your Calendar Effectively 00:31:00
Setting up Priorities and Schedule 00:37:00
Timer Budgeting 00:44:00
Exercise Files: Time Management
20.1: Event Planning
Event Planning
21: Motivating Employees
Motivating Employees 00:24:00
22: Typing Speed Development
Effective Typing 00:50:00
22.1: Administrative Procedure
Administrative Procedure
23: Microsoft Word
Introduction to Microsoft Word 00:01:00
First Step to MS Word 00:31:00
Text Editing & Formatting 00:44:00
Formatting Paragraph and Pages 00:48:00
Creating Styles, Themes, Number and Bullets 00:39:00
Columns & Tables 01:33:00
Macros and Proofing 00:33:00
Sharing and Reviewing Documents 00:27:00
Modify Word Document 00:15:00
Exercise Files: Microsoft Word 2016
24: Microsoft Excel
Getting Started with Microsoft Excel 00:42:00
Data Entering 00:24:00
Creating Formulas and Functions 00:41:00
Formatting 01:02:00
Worksheet Views, Multiple Worksheets and Workbooks 00:52:00
IF, VLOOKUP, and Power Functions, Security & Sharing 00:51:00
Data Management, Data Analysis Tools 01:20:00
PivotTables & Macros 01:21:00
Exercise Files: Microsoft Excel 2016
25: Microsoft Powerpoint
Getting Started with Microsoft PowerPoint 00:10:00
Working with Presentations & Slides 00:37:00
Adding Pictures & Contents to Slides 00:46:00
Adding Shapes, Diagrams, Charts, Video, Audio, and Animation to Slides 00:39:00
Preparing & Delivering the Presentation 00:26:00
Reusing and Sharing Presentations 00:20:00
Exercise Files: Microsoft PowerPoint 2016
26: Microsoft Outlook
Getting Started with Outlook 00:08:00
Adding and Connecting Accounts, Reading & Organizing Mails 01:02:00
Creating and Sending Mail, Creating and Working with People 00:44:00
Working with Delegates & Calendars 00:40:00
Creating Tasks and Notes, Working with Outlook Data 00:13:00
27. Accounting and Bookkeeping
Introduction to Basic Accounting 00:33:00
Financial Accounting 00:55:00
Managerial Accounting 00:51:00
Income Taxes 00:25:00
Introduction and Review the Financial Statements 00:22:00
Bookkeeping Process 00:20:00
Transaction and Accounting Equation 00:22:00
The General Ledger 00:21:00
28. Bookkeeping
29. Budgets & Financial Reports
Budgets & Financial Reports
30. Communication Fundamentals
Introduction to Communication Fundamentals 00:40:00
Adapting to Audience and Build Trust 00:57:00
Managing Communication Challenges 00:25:00
31. Communication Strategy
Communication Strategies
32. Emotional Intelligence
Introduction to Emotional Intelligence 00:17:00
Developing Self Awareness & Self-Regulation 00:36:00
Building Awareness with Others 00:19:00
Building Relationship 00:31:00
Exercise Files- Emotional Intelligence
33. Administrative Human Resources Fundamentals
Introduction to Administrative HR 00:13:00
Administrative Duties 00:19:00
Recruitment and Selection 00:25:00
Employee Performance Management 00:27:00
34. Employee Recruitment
Employee Recruitment
35. Leadership Essentials
Understanding Leadership- 00:22:00
Set a Solid Foundation and Direction 00:25:00
Motivate Commitments 00:31:00
Drive for Results 00:21:00
Develop Yourself 00:22:00
Exercise Files- Leadership Essentials
36: Management Essentials
Understanding Management 00:23:00
Managing People & Performance 01:09:00
Managing the Business Environment 00:35:00
Leading Up and Down the Organisation 00:20:00
How to Create Strong Teams 00:15:00
Motivating Your Team 00:21:00
Enhance Your Career and Communication 00:15:00
Leading Change 00:22:00
Motivating Employees 00:24:00
Building a Better Office 00:22:00
Planning Team Building Retreat 00:16:00
Managing Different Types of Employees 00:24:00
Communicating Ideas 00:18:00
Working on Projects 00:21:00
Improving Yourself 00:23:00
Embracing Self Improvement 00:19:00
Reducing Friction 00:21:00
Creativity & Innovation 00:22:00
Exercise Files- Management Essentials
37. Safety in the Work Place
Safety in the Work Place
Mock Exam
Mock Exam: Administrative Assistant Diploma 01:00:00
Final Exam
Exam: Administrative Assistant Diploma 01:00:00
Certificate Download Guide
Certificate Download Guide 00:03:00

Students feedback


Average rating (6)
5 Star
4 Star
3 Star
2 Star
1 Star
    R O

    Ruth Ojone Adikwu

    October 02, 2019




    April 03, 2019
    A Really Good Course

    A really good course. Loved the systematic way of doing things and the support given at all times

    G C

    George Collard

    January 30, 2019
    Useful Course!

    A useful course which was responsible for helping me improve my business writing and administrative skills in a great manner, in preparation for work.

    O D

    Olivia Daniel

    January 28, 2019
    Great Experience

    I found the course inspiring and has helped me on both a personal and professional level. Great learn from home course with good context and plenty of information. Overall, this was a great course for anyone who aspires to become an administrative assistant.

    A S

    Andria Samson

    November 06, 2018
    Highly Recommended

    Global Edulink is definitely the best learning platform to plan for your future and build your career. Highly recommended for everyone.

    Z K

    Zudo Kodak

    December 12, 2017
    Great course

    This course was perfect for me as a beginner. After finishing it, I now have a better understanding of the role of assistant in a general sense. Thank you global Edulink.

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