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What Will I Learn?

Learn to provide vigorous support to superiors in the workplace
Learn to work in line with the tight deadlines and the demands of the senior colleagues in the workplace
Ability to receive an intense office based training which will ensure you possess excellent skills in IT and have the ability to communicate in a professional manner in business.
Learn the effective use of Microsoft Office & Project Management in the workplace
Develop the skills of business writing so that reports and documents could be accurately prepared
Learn useful skills such as administrative, personal assistant, secretarial as well as people management and be able to show that the highest level of administrative support could be provided.

Would you like a career with the opportunity for progression?

Give yourself an advantage over your competition by enrolling on Global Edulink’s Administrative Assistant Diploma. As Global Edulink is a well-recognised learning provider, a certificate from us will enhance your CV and make you more employable. Demonstrate your potential to employers and show that you can provide administrative support to the highest standard.

A successful Administrative Assistant provides a vital support function in any busy office. We will enable you to use your initiative and work to tight deadlines, as well as responding to the demanding needs of more senior colleagues. With our Administrative Assistant Diploma, you will receive high quality office based training which not only gives you great IT skills but will also teach you how to speak the language of business. In fact, upon successful completion of this course, you will have an excellent foundation to get a job as a trusted Administrative Assistant in any office!

This online course has been designed to cover 05 core units:

  • Unit 01 delivers tutorials for Business Writing Skills and Development
  • Unit 02 is for Secretarial and PA Skills Development
  • Unit 03 covers tutorials for Administrative Skills Development
  • Unit 04 is for Microsoft Office & Project Management
  • Unit 05 delivers tutorials for Finance and Human Resource Management

Studying with Global Edulink has many advantages. The course material is delivered straight to you and can be adapted to fit in with your lifestyle. It is created by experts within the industry, meaning you are receiving accurate information, which is up-to-date and easy to understand. Also, you will have support from a tutor, who will guide you through your study.

This course is comprised of professionally narrated e-Learning modules, interactive quizzes, tests, and exams. All delivered through a system that you will have access to 24 hours a day, 7 days a week for 365 days (12 months). An effective support service and study materials will build your confidence to study efficiently and guide you to secure your qualification.

Who is it for?
  • The course is ideal for intermediate, advanced level learners and those already employed in office roles who are seeking the opportunity to promote their career with a formal qualification.
 Course Description

This Diploma course of Administrative Assistant Training is comprehensive and designed to cover key areas listed under the curriculum. This course has been designed for 150 guided learning hours.

Method of Assessment

At the end of the course, learners will also take online multiple choice question assessment test. This online multiple choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.

Certification Successful candidates will be awarded “Diploma in Administrative Assistant Training”. 
Entry Requirement
  • This course is available to all students, of all academic backgrounds.
  • However, learners should have a basic understanding of English language, literacy, numeracy, and ICT
  • Learners should be ages 16 or over.
Career Path

There are many different career paths open to you with this qualification. Often working in an administration role leads to more senior positions once you have had some work experience. 

You can go on to work as:

  • An Administrative Assistant
  • A Secretary 
  • A Personal Assistant 
  • An Executive Assistant 
  • A Senior Manager
  • An Office Administrator 
  • An Office Manager

 

Common Career Paths For Administrative Assistant
  

 

Course Curriculum

1: job functions and description of a secretary/ and pa
Job functions and Description of a Secretary/ PA 00:00:00
2: diary management
Diary Management 00:00:00
Diary and Time Management with Outlook 01:26:00
3: business reports and letter writing
Business Writing Skills 02:00:00
Introduction to Business Report Writing 00:29:00
Exploring Reports 00:34:00
How to Prepare for Writing 00:51:00
Exercise Files: Business Report Writing 00:00:00
3.1: business writing
Business Writing 00:00:00
3.2: collaborative business writing
Collaborative Business Writing 00:00:00
3.3: proposal writing
Proposal Writing 00:00:00
3.4: business ethics
Business Ethics 00:00:00
4: e-mails writing tips
Introduction to Effective Email Writing 00:25:00
Writing Email Messages 00:22:00
Email Manners 00:25:00
5: handling confidential documents
Handling Confidential Documents 00:00:00
6: successful meeting minutes
Taking Minutes 00:23:00
6.1: meeting management
Meeting Management 00:00:00
7: note taking
Note Taking 00:40:00
Exercise Files: Note Taking 00:00:00
8: data management, record keeping and filing
Data Management & Record Keeping 00:00:00
9: appointment booking and arranging interviews
Appointment Booking and Arrange an Interview 00:12:00
10: delivering postal mail
Delivering Postal Mail 00:33:00
11: dictating
Dictating 01:09:00
12: customer service and telephone handling skills
Customer Service Basics Over the Phone 00:30:00
Get the facts- ask the right questions 00:21:00
Discuss Solutions- learning to listen 00:10:00
Dealing with difficult customers 00:20:00
Developing Inbound & Outbound Telephone Skills 00:30:00
Hot Telephone Tips 00:12:00
Handling Complaints and Difficult customers 00:00:00
12.1: telephone etiquette
Telephone Etiquette 00:00:00
13: organising a meeting
Organising a Meeting 00:00:00
Exercise Files: Organising Meeting 00:00:00
14: bookkeeping
Introduction to Accounting 00:33:00
Financial & Managerial Accounting 00:00:00
Taxes 00:25:00
15: invoicing/petty cash
Invoicing and Petty cash 00:00:00
16: document proofreading
Document Proofreading 00:00:00
17: quickbooks for payroll management
Introduction to QuickBooks 00:18:00
Setting up the Employee Payroll 00:40:00
Running the Payroll 00:29:00
Exercise Files: QuickBooks for Payroll Management 00:00:00
18: tips for speed reading
Tips for Speed Reading 00:07:00
19: creating an effective cv and cover letter
Business Resumes & Job Applications 01:00:00
How to Gather Information for Your CV 00:32:00
Write your CV 00:37:00
CV Writing Tips and Layouts 00:33:00
Different CV Formats 00:47:00
Saving a CV to Different Formats and Online CV Banks 00:34:00
Finishing Your CV 00:21:00
Exercise Files: Creating an Effective CV 00:00:00
20: time management
Introduction to Time Management 00:22:00
Fundamentals of Productivity 00:35:00
How to Use Your Calendar Effectively 00:31:00
Setting up Priorities and Schedule 00:37:00
Timer Budgeting 00:44:00
Exercise Files: Time Management 00:00:00
20.1: event planning
Event Planning 00:00:00
21: motivating employees
Motivating Employees 00:24:00
22: typing speed development
Effective Typing 00:00:00
22.1: administrative procedure
Administrative Procedure 00:00:00
23: microsoft word
Introduction to Microsoft Word 00:01:00
First Step to MS Word 00:31:00
Text Editing & Formatting 00:44:00
Formatting Paragraph and Pages 00:48:00
Creating Styles, Themes, Number and Bullets 00:39:00
Columns & Tables 01:33:00
Macros and Proofing 00:33:00
Sharing and Reviewing Documents 00:27:00
Modify Word Document 00:15:00
Exercise Files: Microsoft Word 2016 00:00:00
24: microsoft excel
Getting Started with Microsoft Excel 00:42:00
Data Entering 00:24:00
Creating Formulas and Functions 00:41:00
Formatting 01:02:00
Worksheet Views, Multiple Worksheets and Workbooks 00:52:00
IF, VLOOKUP, and Power Functions, Security & Sharing 00:51:00
Data Management, Data Analysis Tools 01:20:00
PivotTables & Macros 01:21:00
Exercise Files: Microsoft Excel 2016 00:00:00
25: microsoft powerpoint
Getting Started with Microsoft PowerPoint 00:10:00
Working with Presentations & Slides 00:37:00
Adding Pictures & Contents to Slides 00:46:00
Adding Shapes, Diagrams, Charts, Video, Audio, and Animation to Slides 00:39:00
Preparing & Delivering the Presentation 00:26:00
Reusing and Sharing Presentations 00:20:00
Exercise Files: Microsoft PowerPoint 2016 00:00:00
26: microsoft outlook
Getting Started with Outlook 00:08:00
Adding and Connecting Accounts, Reading & Organizing Mails 01:02:00
Creating and Sending Mail, Creating and Working with People 00:44:00
Working with Delegates & Calendars 00:40:00
Creating Tasks and Notes, Working with Outlook Data 00:13:00
27. accounting and bookkeeping
Introduction to Basic Accounting 00:33:00
Financial Accounting 00:55:00
Managerial Accounting 00:51:00
Income Taxes 00:25:00
Introduction and Review the Financial Statements 00:22:00
Bookkeeping Process 00:20:00
Transaction and Accounting Equation 00:22:00
The General Ledger 00:21:00
28. bookkeeping
Bookkeeping 00:00:00
29. budgets & financial reports
Budgets & Financial Reports 00:00:00
30. communication fundamentals
Introduction to Communication Fundamentals 00:40:00
Adapting to Audience and Build Trust 00:57:00
Managing Communication Challenges 00:25:00
31. communication strategy
Communication Strategies 00:00:00
32. emotional intelligence
Introduction to Emotional Intelligence 00:17:00
Developing Self Awareness & Self-Regulation 00:36:00
Building Awareness with Others 00:19:00
Building Relationship 00:31:00
Exercise Files- Emotional Intelligence 00:00:00
33. administrative human resources fundamentals
Introduction to Administrative HR 00:13:00
Administrative Duties 00:19:00
Recruitment and Selection 00:25:00
Employee Performance Management 00:27:00
34. employee recruitment
Employee Recruitment 00:00:00
35. leadership essentials
Understanding Leadership- 00:22:00
Set a Solid Foundation and Direction 00:25:00
Motivate Commitments 00:31:00
Drive for Results 00:21:00
Develop Yourself 00:22:00
Exercise Files- Leadership Essentials 00:00:00
36: management essentials
Understanding Management 00:23:00
Managing People & Performance 01:09:00
Managing the Business Environment 00:35:00
Leading Up and Down the Organisation 00:20:00
How to Create Strong Teams 00:15:00
Motivating Your Team 00:21:00
Enhance Your Career and Communication 00:15:00
Leading Change 00:22:00
Motivating Employees 00:24:00
Building a Better Office 00:22:00
Planning Team Building Retreat 00:16:00
Managing Different Types of Employees 00:24:00
Communicating Ideas 00:18:00
Working on Projects 00:21:00
Improving Yourself 00:23:00
Embracing Self Improvement 00:19:00
Reducing Friction 00:21:00
Creativity & Innovation 00:22:00
Exercise Files- Management Essentials 00:00:00
37. safety in the work place
Safety in the Work Place 00:00:00
mock exam
Mock Exam: Administrative Assistant Diploma 01:00:00
final exam
Exam: Administrative Assistant Diploma 01:00:00
£249 £69 (inc. VAT)

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  • 365 Days
  • Course Certificate
  • ACCREDITED BY CPD & iAP
  • 150Guided Learning Hours
  • Course Material
  • 37 Number of Modules
  • Exam Included

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Course Reviews

5

5
2 ratings
  1. Zudo Kodak

    Great course

    This course was perfect for me as a beginner. After finishing it, I now have a better understanding of the role of assistant in a general sense. Thank you global Edulink.

    5
  2. Andria Samson

    Highly Recommended

    Global Edulink is definitely the best learning platform to plan for your future and build your career. Highly recommended for everyone.

    5