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What Will I Learn?

Learn how to gain a lasting success in the business world
Learn the key terms and methodologies of key areas as well as research related strategies
Ability to critically examine case studies of the world’s most influential companies
Gain key analytical, critical thinking, leadership ability, effective communication, numerical computation and computer literacy skills needed in the workplace
Learn the basics necessary to make successful business decisions
Ability to establish your own business or become a vital part of a successful business

What does it take to gain long-lasting business success? Find the answer here!

This comprehensive course will provide you with in-depth knowledge of how to gain that lasting business success that you would usually only find on high-level MBA courses within the most prestigious business schools.

On this course, you will receive extensive information from renowned educators who are experts within their respective fields.

The course focuses on these five key areas:

  • Strategy
  • Operations
  • Finance and accounting
  • Organisational behaviour
  • Marketing

In each section, you will learn about everything from key terms and methodologies to research-backed strategies. You will also investigate case studies involving some of the world’s most influential companies. Full details of the extensive list of course modules is outlined below.

Having a Diploma in Improving Critical Business Skills demonstrates that an individual has sound analytical skills, critical thinking, leadership ability, effective communication, numerical computation and computer literacy to name just a few. It demonstrates a keen eye for strategy and the facility to make successful business decisions. All of this means that candidates with this qualification will be highly sought after and will be able to establish their own business or become an integral part of a business which has already been set-up. Not only this, there are a whole host of highly desirable related careers available to someone with this qualification, such as Consultancy, Operations Management or Government Services.

Moreover, our online course is so well designed you will feel that you are in the classroom! This course is comprised of professionally narrated e-Learning modules, interactive quizzes, tests and exams. All delivered through a system that you will have access to 24 hours a day, 7 days a week for 365 days (12 months). An effective support service and study materials will build your confidence to study effectively and guide you to secure your qualification.

Who is it for?

  • From entry-level employees to CEOs, no matter the industry or size
  • MBA students to use as an easily-accessible resource
  • Anyone wishing to work in or who already works in a related field

Benefits you will gain:

  • High quality e-learning study materials and mock exams.
  • Tutorials/materials from the industry leading experts.
  • 24/7 Access to the Learning Portal.
  • Benefit of applying NUS extra Discount Card.
  • Recognised Accredited Qualification.
  • Excellent customer service and administrative support.


Successful candidates will be awarded a Diploma in Improving Critical Business Skills – Level 3.

Entry Requirement:

  • This course is available to all students, of all academic backgrounds. Having good education background will be an advantage.
  • Basic understanding of English language, literacy, numeracy and ICT are required to attend this course.
  • Learners should be ages 17 or over to undertake the qualification.

 Career Path:

There are many fantastic occupations available to candidates who pass the course successfully, including:

  • Advertising and Marketing
  • Business Writer
  • Business Analyst
  • Consultancy
  • Banking
  • Logistics
  • Operations Management
  • Government Services

Course Curriculum

1. strategy is about making choices
01 Strategy is about Making Choices 00:30:00
2. how apple raises competitive barriers and danger of straddling
02 How Apple Raises Competitive Barriers? 00:29:00
03 Understanding the Danger of Straddling 00:32:00
3. identifying trader joes doesnt do
04 Identifying Trader Joes Doesnt Do 00:31:00
4. first movers or fast followers?
05 First Movers or Fast Followers? 00:30:00
5. netflix met blockbuster
06 Netflix Met Blockbuster 00:29:00
6. how to anticipate your rival’s response?
07 How to anticipate your Rival’s Response? 00:30:00
7. why was pixar acquired by disney?
08 Why was Pixar acquired by Disney? 00:30:00
8. explaining the diversification discount
09 Explaining the diversification discount 00:30:00
9. definition of forward and backward integration
10 Definition of Forward and Backward Integration 00:30:00
10. the winner’s curse in mergers and acquisitions
11 The Winner’s Curse in Mergers and Acquisitions 00:31:00
11. the lean startup methodology
12 The Lean Startup Methodology 00:30:00
12. explaining the power of superior operations
13 Explaining the Power of Superior Operations 00:34:00
13. definition of leaner & meaner production
14 Definition of Leaner & Meaner Production 00:32:00
14. process of refining service operations and demand?
15 Process of Refining Service Operations 00:30:00
16 How to match Supply and Demand? 00:31:00
15. process of inventory rightsizing
17 Process of Inventory Rightsizing 00:31:00
16. how to manage supply and suppliers?
18 How to manage Supply and Suppliers? 00:33:00
17. learning the long reach of logistics
19 Learning the Long Reach of Logistics 00:32:00
18. business processes rethinking
20 Business Processes Rethinking 00:30:00
19. operational performance measuring and margins.
21 Operational Performance Measuring 00:33:00
22 How to keep an Eye on your Margins? 00:32:00
20. how to leverage your supply chain?
23 How to Leverage your Supply Chain? 00:33:00
21. overview of reducing risk building resilience
24 Overview of Reducing Risk Building Resilience 00:32:00
22. learning accounting and finance decision-making tools
25 Learning Accounting and Finance Decision-Making Tools 00:29:00
23. how to understand a balance sheet?
26 How to understand a Balance Sheet? 00:30:00
24. how to read and analyze an income statement?
27 How to Read and Analyze an Income Statement? 00:31:00
25. analyzing a cash flow statement and trend and ratio.
28 Analyzing a Cash Flow Statement 00:31:00
29 Explaining Common Size Trend and Ratio Analysis 00:31:00
26. process of cost-volume-profit analysis and time value of money.
30 Process of Cost-Volume-Profit Analysis 00:30:00
31 Definition of the Time Value of Money 00:31:00
27. identifying the trade-off between risk and return
32 Identifying the Trade-Off between Risk and Return 00:29:00
28. method of using net present value by investors and net present value
33 Method of using Net Present Value by Investors 00:29:00
34 Substitutes to Net Present Value 00:30:00
29. the debt and equity costs weighing and value a company’s stock
35 The Debt and Equity costs Weighing 00:31:00
36 Understanding how to Value a Company’s Stock 00:32:00
30. organizational results achieving
37 Organizational Results Achieving 00:30:00
31. explaining the value of great leadership and emotional intelligence
38 Explaining the Value of Great Leadership 00:30:00
39 Why emotional intelligence is important in the workplace? 00:30:00
32. the art of key effective communications
40 The Art of Key Effective Communications 00:31:00
33. explore the motivation & performance connection and win with teamwork
41 Explore the Motivation & Performance Connection 00:30:00
42 Way to Win with Teamwork 00:30:00
34. how to coach from gridiron to boardroom?
43 How to coach from Gridiron to Boardroom? 00:30:00
35. definition of power relationships and guidelines for handling conflict.
44 Definition of Power Relationships 00:31:00
45 Guidelines for Handling Conflict in the Workplace 00:32:00
36. understanding the bathsheba syndrome and ethics
46 Understanding the Bathsheba Syndrome and Ethics 00:31:00
37. how to lead real organizational change? & enables career success.
47 How to Lead Real Organizational Change? 00:32:00
48 How Lifelong Learning Enables Career Success? 00:30:00
38. definition of marketing and market segmentation
49 Definition of Marketing 00:30:00
50 Explaining Market Segmentation 00:29:00
39. how to target a market segment?
51 How to Target a Market Segment? 00:27:00
40. way of positioning your offering and sources of sales growth.
52 Way of Positioning Your Offering 00:29:00
53 Explaining Sources of Sales Growth 00:28:00
41. how to derive value from your customers? & customer experiences.
54 How to Derive Value from Your Customers? 00:29:00
55 Way of Creating Great Customer Experiences 00:30:00
42. the process of successful branding
56 The Process of Successful Branding 00:30:00
43. definition of customer driven pricing
57 Definition of Customer Driven Pricing 00:28:00
44. marketing communications strategy
58 Marketing Communications Strategy 00:28:00
45. understanding the promise and perils of social media and innovative marketing research
59 Understanding the Promise and Perils of Social Media 00:29:00
60 Techniques of Innovative Marketing Research 00:29:00
mock exam
Mock Exam: Diploma in Improving Critical Business Skills – Level 3. 01:00:00
final exam
Exam: Diploma in Improving Critical Business Skills Level 3. 01:00:00
£399 £59 (inc. VAT)

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Course Reviews


1 ratings
  1. dush vixy


    Think….i have taken so much from this course…thank you very much…highly recommended.