Gain a clear understanding of the essentials of business analysis and gain practical experience on how to apply core analysis techniques within a working environment. This is a comprehensive course that offers new and experienced business analysts with the right tools and techniques to perform business analysis roles. The course is perfect for individuals working as Business Analysts, Project Managers and Business Managers who want to get certified.
You will become competent at the end of the Foundation Certificate in Business Analysis and gain in-depth skills of understanding how to perform the role of a business analyst. Some of the key topics the course will cover include analyse and manage stakeholders, how to model business process, learn investigation techniques which includes interviews, observations and prototyping.
The course will equip learners with in-depth knowledge that will enable them to become successful Business Analysts. You will learn the fundamentals and how to apply them in any industry. The course will help learners maximise their chance of gaining employment in their desired job role.
This course is comprised of professionally narrated e-Learning modules, interactive quizzes, tests and exams. All delivered through a system that you will have access to 24 hours a day, 7 days a week for 365 days (12 months). An effective support service and study materials will build your confidence to secure your qualification.
If you want one-on-one sessions in a real classroom, visit our Business Analysis Foundation Classroom Course page.
Learners should be age 16 or over, and must have a basic understanding of Maths, English, and ICT.
BCS, The Chartered Institute for IT, is committed to making IT good for society. We use the power of our network to bring about positive, tangible change. We champion the global IT profession and the interests of individuals, engaged in that profession, for the benefit of all.
Whether it's using a computer for the first time or taking the lead in an organisation's agile transformation. With flexible learning and rigorous assessment, our qualifications show employers and customers that you’ve achieved the globally-recognised benchmark in relevant skills and competence.
This certificate will improve your candidature for a number of job roles in the corporate world. You can also take this certificate as a foundation to study further in the subject or to demand for a salary increment or job promotion from your employer. Below mentioned are some of the job roles this certificate will help you in, along with the average UK salary per annum according to https://www.payscale.com/career-path-planner,
Introduction - Free | |||
Introduction | FREE | 00:00:00 | |
01. What is Business Analysis? - Free | |||
What is Business Analysis | FREE | 00:14:00 | |
01.1 Definition of a Business Analyst | |||
01.2 Origins of Business Analysis | |||
01.3 Development of Business Analysis | |||
01.4 The scope of Business Analysis work | |||
01.5 Taking a holistic approach | |||
01.6 Roles and Responsibilities of a BA | |||
02. The Competencies of a Business Analyst - Free | |||
The Competencies of a Business Analyst | FREE | 00:07:00 | |
02.1 The Competencies of a BA | |||
02.1 The Competencies of a BA | |||
03. Strategy Analysis | |||
03.1 Context of Strategy | |||
03.2 Definition of Strategy | |||
03.3 Levels of Strategy | |||
03.4 Strategy Development | |||
03.5 External Environment Analysis | |||
03.5.1 PESTLE | |||
03.5.2 Porters 5 Forces | |||
03.6 Internal Environment Analysis | |||
03.6.1 MOST | |||
03.6.2 Resource Audit | |||
03.6.3 Boston Box | |||
03.7 SWOT Analysis | |||
03.8 Executing Strategy | |||
03.9 McKinsey’s 7 S Model | |||
03.10 Balanced Business Scorecard | |||
03.11 CSF’s and KPI’s | |||
04. The Business Analysis Process Model | |||
04.1 An Approach to Problem Solving – Isaksen & Treffinger | |||
04.2 Stages of the Business Analysis Process Model | |||
04.2.1 Investigate Situations | |||
04.2.2 Consider Perspectives | |||
04.2.3 Analyse Needs | |||
04.2.4 Evaluate Options | |||
04.2.5 Define Requirements | |||
04.2.6 Deliver Changes | |||
05. Investigation Techniques | |||
05.1 Interviews | |||
05.1.1 Preparing for Interviews | |||
05.1.2 Conducting Interviews | |||
05.1.3 Following up on the Interview | |||
05.2 Observations | |||
05.2.1 Types of Observations | |||
05.3 Workshops | |||
05.3.1 Preparing for the Workshop | |||
05.3.2 Facilitating the Workshop | |||
05.3.3 Workshop techniques | |||
05.3.4 Following up on the Workshop | |||
05.4 Scenarios | |||
05.4.1 Process for Developing Scenarios | |||
05.4.2 Documenting Scenarios | |||
05.5 Prototyping | |||
05.6 Quantitative Approaches | |||
05.6.1 Surveys or Questionnaires | |||
05.6.2 Special Purpose Records | |||
05.6.3 Activity Sampling | |||
05.6.4 Document Analysis | |||
05.7 Documenting the Current Situation | |||
05.7.2 Rich Pictures | |||
05.7.3 Mind Maps | |||
06. Stakeholder Analysis and Management | |||
06.1 Definition of a Stakeholder | |||
06.2 Stakeholder Categories | |||
06.3 Analysing Stakeholders | |||
06.4 Power Interest Grid | |||
06.5 Stakeholder Management Plan and Assessment | |||
06.6 Understanding stakeholder perspectives | |||
06.6.1 Soft Systems Methodology | |||
06.7 Analysing the Perspectives – CATWOE | |||
06.8 CATWOE Examples | |||
06.9 Business Activity Model | |||
06.9.1 Types of Activities | |||
06.9.2 Creating a BAM | |||
06.9.3 BAM example | |||
06.10 Developing a Consensus Model | |||
07. Modelling Business Processes | |||
07.1 Organization Context | |||
07.1.1 Functional View of an Organization | |||
07.1.2 Process View of an Organization | |||
07.2 The organisational view of business processes | |||
07.3 Porter’s Value Chain | |||
07.4 Value Propositions | |||
07.5 Process Models | |||
07.6 Business Events | |||
07.7 Developing Process Models | |||
07.8 Analysing the As – Is Process Model | |||
07.9 Improving Business Processes (to – be processes) | |||
07.10 Business Rules | |||
08. Defining the Solution | |||
08.1 Gap Analysis | |||
08.1.1 Framework for Gap Analysis (POPIT) | |||
08.1.2 Formulating Options | |||
08.2 Business Architecture | |||
08.2.1 Definition of Business Architecture | |||
08.2.2 Business Architecture Techniques | |||
08.2.3 Definition of a Capability Model | |||
08.2.4 Definition of a Value Stream | |||
08.2.5 Example of a Value Stream | |||
09. Making a Business and Financial Case | |||
09.1 Business case in a project lifecycle | |||
09.2 Identifying Options | |||
09.3 Assessing Project feasibility | |||
09.4 Force Field Analysis | |||
09.5 Structure of a Business Case | |||
09.5.1 Categories of costs and benefits | |||
09.6 Impact Assessment | |||
09.7 Risk Assessment | |||
09.8 Investment Appraisal (Payback) | |||
09.8.1 Discounted Cashflow (net Present Value) | |||
09.8.2 Internal Rate of Return | |||
09.9 RAID and CARDI log | |||
10. Establishing the Requirements | |||
10.1 Framework for requirements engineering | |||
10.2 Actors in Requirements Engineering | |||
10.3 Requirements Elicitation | |||
10.3.1 Levels of Tacit and explicit knowledge | |||
10.3.2 Requirements elicitation techniques | |||
10.4 Techniques and knowledge types | |||
10.5 Requirements Analysis | |||
10.5.1 Requirements Filters | |||
10.6 SMART Requirements | |||
10.7 Requirements Validation | |||
11. Documenting and Managing Requirements | |||
11.1 Requirements Document – Structure | |||
11.1.1 Requirements Document – Content | |||
11.2 Requirements Catalogue | |||
11.2.1 Types of Requirements | |||
11.2.2 Hierarchy of requirements | |||
11.2.3 Documenting a requirement | |||
11.3 Managing Requirements | |||
11.4 Requirements Traceability | |||
12. Modeling Requirements | |||
12.1 Modelling System functions – Use Case Diagrams | |||
12.2 Modelling System Data – Entity Relationship Diagrams | |||
12.3 Class Diagram | |||
12.4 Class Diagram Associations | |||
13. Delivering the Requirements | |||
13.1 Delivering the Solution | |||
13.2 Context | |||
13.3 Lifecycles | |||
13.3.1 V-Model | |||
13.3.2 Incremental | |||
13.3.3 Iterative | |||
13.3.4 General Agile Model | |||
14. Delivering the Business Solution | |||
14.1 BA Role in the Business Change Lifecycle | |||
14.1.1 BA Role Business Change Life Cycle – Design Stage | |||
14.1.2 Design Stage – Information Technology | |||
14.2 Implementation Stage | |||
14.2.1 Implementation Stage – SARAH Model | |||
14.3 Realisation Stage – Benefits Plan | |||
14.3.1 Realisation Stage – Benefits Realisation Report | |||
Case Study | |||
Additional Materials | |||
Harvard Referencing Guide | |||
Mock Exam | |||
Book Your Exam | |||
BCS Business Analysis Practice – Exam Booking Form |
Ryan Lowe
This has been an amazing learning experience for me.
Brynn Andrews
This course should be taken by all who are working in the business field. It should be made essential.
Erin Davis
The course material was relevant and to the point. Good stuff.
Lee Chapman
The course is good but the customer support is great. Kudos to them!
Ashley Owen
Everything covered in great detail. Very much recommended.
Raylee Andrews
The method of instruction used in the course is good. I liked it
Danny Spencer
This is one of the best courses that I have undertaken so far.
Jaime Simpson
A well devised course that teaches you all that you need to know about analyzing business scenarios.
Jayden Duncan
The course covered the techniques, tools and principles of business analysis. Gave me an overall understanding of the subject. I feel like I can apply what I learned on the job.
Nevaeh Lowe
An excellent course delivered by an expert tutor on the subject. Highly recommended!
Aya Houghton
The course was very specific and the modules covered all aspects of business analysis. As someone who works in this role, I found the course content quite compelling.
Chase Stewart
The instructions and material were up to standard. Although I would have preferred if it were more simplified language that was used during the presentations.
Shane Fanco
One great course. It has helped me immensely to develop my knowledge and skills in an immense manner.
Travis
The information taught was very current and up-to-date. A well written course where I was able to learn a lot of important information.
Allen Hart
A systematic course from start to finish, really enjoyed studying at their service provider.
Neil
I was able to understand the responsibilities of a business analyst and also the systems and processes which are used in businesses.
Katrina Wyatt
The course materials were really helpful and I was able to learn a lot of unknown information about business analysis from this course. It was a great learning experience overall.
Alex Waltter
Amazing course which was very informative. This helped me to further my career as a business analyst effectively.