Executive Secretarial & PA Diploma
Access Duration - 365 Days
Accredited By "CPD & iAP"
Guided Learning Hours (45)
Course Material
Number of Modules 24
Mock Exam Included
Final Exam Included
4.6( 20 REVIEWS )
2590 STUDENTS
Accredited By
What Will I Learn?
Learn practical knowledge on the job functions of office administrators, pas and secretaries
Opportunity to gain the relevant skills and knowledge on how to handle confidential documents and minutes of the company
Learn useful tips on business e-mail writing and note taking
Learn the fundamentals of customer service, handling telephone calls and booking appointments
Improve skills on petty cash, invoicing and managing payroll
Learn how to become a confident and efficient individual within the organisation
Would you like a well paid career with room for progression?
If you are interested in gaining a position as a highly paid Office Administrator, Secretary, or Personal Assistant, then this qualification from Global Edulink is the perfect opportunity. The course focuses on building practical knowledge, so that upon successful completion you are fully prepared for work. Whether you are a complete beginner or have some experience, this course covers everything in a concise manner.
Learning with Global Edulink has many advantages. The course material is delivered straight to you, and can be adapted to fit in with your lifestyle. It is created by experts within the industry, meaning you are receiving accurate information, which is up-to-date and easy to understand.
This Executive Secretarial & PA Diplomacourse (USA Standards) is comprised of professionally narrated e-Learning modules, interactive quizzes, tests and exams. All delivered through a system that you will have access to 24 hours a day, 7 days a week for 365 days (12 months). An effective support service and study materials will build your confidence to secure your qualification.
Please Note: This Course is Based on USA Standards.
Who is it for
- This course is especially suited for Office Administrators, PAs and Secretaries looking to further their careers
- Entry Requirements
- Course Details
- Benefits you will gain
- Method of Assessment
- Certification
- Career Path
Learners must be age 16 or over and should have basic understanding of the English Language, numeracy, literacy and ICT.
This Diploma in Executive Secretarial and Personal Assistant covers the topics listed under the curriculum.
- High-quality e-learning study materials and mock exams.
- Tutorials/materials from the industry leading experts.
- 24/7 Access to the Learning Portal.
- The benefit of applying for TOTUM Discount Card.
- Recognised Accredited Qualification.
- Excellent customer service and administrative support
At the end of the course learners will take an online multiple choice question assessment test. The online test is marked straight away, so you will know immediately if you have passed the course.
Successful candidates will be awarded certificates for Diploma in Executive Secretarial & Personal Assistant Training.
On the successful completion of this course, you will be left with many career options open for you in the modern corporate world. If you already hold an employment, this course could be the qualification that helps you in your career progression goals. Listed below are few of the job positions this course will qualify you for, along with the average UK salary per annum according to www.payscale.uk,
- Personal Assistant – £25,143 per annum
- Secretary – £19,554 per annum
- Legal Secretary – £18,881 per annum
- Medical Secretary – £20,332 per annum
- Executive Assistant – £30,568 per annum
| Common Career Paths For Secretary |
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Course Curriculum
| 1. Job Functions and Description of a Secretary/ and PA | |||
| Job functions and Description of a Secretary/ PA | |||
| 2. Diary Management | |||
| Diary Management | |||
| Diary and Time Management with Outlook – 2007 | 00:00:00 | ||
| Diary and Time Management with Outlook – 2016 | 00:00:00 | ||
| 3. Business Reports and Letter Writing | |||
| Business Writing Skills | |||
| Introduction to Business Report Writing | 00:29:00 | ||
| Exploring Reports | 00:35:00 | ||
| How to Prepare for Writing | 00:52:00 | ||
| Exercise Files: Business Report Writing | |||
| 4. E-Mails Writing Tips | |||
| Introduction to Effective Email Writing | 00:25:00 | ||
| Writing Email Messages | 00:22:00 | ||
| Email Manners | 00:25:00 | ||
| 5. Handling Confidential Documents | |||
| Handling Confidential Documents | |||
| 6. Meeting Basics | |||
| Leading Productive Meetings | 00:00:00 | ||
| 7. Note Taking | |||
| Active Listening and Note Taking | 00:00:00 | ||
| Exercise Files: Note Taking | |||
| 8. Data Management, Record Keeping and Filing | |||
| Data Management & Record Keeping | |||
| 9. Recruitment and Motivation | |||
| Employee Handling | 00:00:00 | ||
| 10. Delivering Postal Mail | |||
| Postal Mail | 00:00:00 | ||
| 11. Dictating | |||
| Dictating | 01:02:00 | ||
| Exercise Files Dictation | |||
| 12. Customer Service and Telephone Handling Skills | |||
| Customer Service Basics Over the Phone | |||
| Get the facts- ask the right questions | 00:21:00 | ||
| Discuss Solutions- learning to listen | 00:10:00 | ||
| Dealing with difficult customers | 00:20:00 | ||
| Developing Inbound & Outbound Telephone Skills | |||
| Hot Telephone Tips | 00:12:00 | ||
| 13. Bookkeeping | |||
| Introduction to Accounting | 00:00:00 | ||
| Financial & Managerial Accounting | 01:42:00 | ||
| Taxes | 00:25:00 | ||
| 14. Invoicing/Petty Cash | |||
| Invoicing and Petty cash | |||
| 15. Document Proofreading | |||
| Document Proofreading | |||
| 16. Quickbooks for Payroll Management | |||
| Introduction to QuickBooks | 00:18:00 | ||
| Setting up the Employee Payroll | 00:41:00 | ||
| Running the Payroll | 00:29:00 | ||
| Exercise Files: QuickBooks for Payroll Management | |||
| 17. Tips for Speed Reading | |||
| Tips for Speed Reading | 00:07:00 | ||
| 18. Creating an Effective CV and Cover Letter | |||
| Business Resumes & Job Applications | |||
| How to Gather Information for Your CV | 00:32:00 | ||
| Write your CV | 00:22:00 | ||
| CV Writing Tips and Layouts | 00:33:00 | ||
| Different CV Formats | 00:48:00 | ||
| Saving a CV to Different Formats and Online CV Banks | 00:34:00 | ||
| Finishing Your CV | 00:22:00 | ||
| 19. Time Management | |||
| Introduction to Time Management | 00:00:00 | ||
| Productivity Principles | 00:00:00 | ||
| What, When, Where Process | 00:00:00 | ||
| Processing Email and Time Budgeting | 00:00:00 | ||
| Exercise Files: Time Management | |||
| 20. Typing Speed Development | |||
| Effective Typing | 00:00:00 | ||
| 21. Microsoft Word | |||
| Introduction to Microsoft Word | 00:01:00 | ||
| First Step to MS Word | 00:32:00 | ||
| Text Editing & Formatting | 00:44:00 | ||
| Formatting Paragraph and Pages | 00:48:00 | ||
| Creating Styles, Themes, Number and Bullets | 00:39:00 | ||
| Columns & Tables | 01:34:00 | ||
| Macros and Proofing | 00:33:00 | ||
| Sharing and Reviewing Documents | 00:28:00 | ||
| Modify Word Document | 00:15:00 | ||
| Exercise Files: Microsoft Word 2016 | |||
| 22. Microsoft Excel | |||
| Getting Started with Microsoft Excel | 00:42:00 | ||
| Data Entering | 00:24:00 | ||
| Creating Formulas and Functions | 00:41:00 | ||
| Formatting | 01:02:00 | ||
| Worksheet Views, Multiple Worksheets and Workbooks | 00:52:00 | ||
| IF, VLOOKUP, and Power Functions, Security & Sharing | 00:51:00 | ||
| Data Management, Data Analysis Tools | 01:20:00 | ||
| PivotTables & Macros | 01:21:00 | ||
| Exercise Files: Microsoft Excel 2016 | |||
| 23. Microsoft Powerpoint | |||
| Getting Started with Microsoft PowerPoint | 00:10:00 | ||
| Working with Presentations & Slides | 00:38:00 | ||
| Adding Pictures & Contents to Slides | 00:46:00 | ||
| Adding Shapes, Diagrams, Charts, Video, Audio, and Animation to Slides | 00:40:00 | ||
| Preparing & Delivering the Presentation | 00:26:00 | ||
| Reusing and Sharing Presentations | 00:20:00 | ||
| Exercise Files: Microsoft PowerPoint 2016 | |||
| 24. Microsoft Outlook | |||
| Getting Started with Outlook | 00:09:00 | ||
| Adding and Connecting Accounts, Reading & Organizing Mails | 01:02:00 | ||
| Creating and Sending Mail, Creating and Working with People | 00:44:00 | ||
| Working with Delegates & Calendars | 00:40:00 | ||
| Creating Tasks and Notes, Working with Outlook Data | 00:13:00 | ||
| Mock Exam | |||
| Mock Exam: Executive Secretarial and PA | 01:00:00 | ||
| Final Exam | |||
| Exam: Executive Secretarial and PA | 01:00:00 | ||
| Certificate Download Guide | |||
| Certificate Download Guide | 00:03:00 | ||
Rochelle James
Very good & useful course. Final exam is very hard.
Kristina DelValle
I am very blessed and proud to have passed this Course. I would recommend this Course to anyone who is working in this field as a refresher and also persons upgrading to a higher level from a Secretary/Administrative Assistant. Thank you to my advisor who assisted me during the last days of my Course which I am very grateful!!
Helen Grogan
Very full course, great to work through at your own pace and select different parts to do in an order to suit you and your availability.
I would say that the exam could have less ambiguous questions and also be grouped under sections, rather than having questions on different applications all muddled together.
Harper Leeson
Loved this online course. It has helped me immensely to develop my knowledge and skills in an immense manner.
Jennifer Raymond
course very informative.
Aanya Gravis
Loved every part of the course. I gained a great deal of knowledge through this course. I am looking forward to learning more with Global Edulink.
Magdalini Kraniti
I learned a lot. Thanks!!!
Riley Quinn
I enjoyed studying for my executive assistant course through Global Edulink.
I look forward to putting my newly learnt skills in to action when I return back to work after my maternity leave.
and I would highly recommend this course and the Global Edulink for studies.
Joanne Lloyd
I agree with other people – if there was further costs (i.e. the copy of certificate at the end) we should have been informed earlier.
Riad Ahmed
I was very happy with the way the mentors had assisted me, thanks a lot for the support
Michael Brown
I have taken this course and so far I am enjoying it. Everything is doable and simple. I am hoping to finish this course as soon as possible. Thank you to the mentors that have been able to support
Sandeep Singh
The outcome of this course has been absolutely amazing, it was definitely what I expected it to be, everything was very clear and simple to do. From the minute I booked this course I had received my log in details which let me access into my learning portal. One thing I really liked about the learning portal was that I was able to access it from anywhere. They had given me a time period to complete the course which was good as it was challenging but a great experience. I felt like I was in a classroom as I had mentor support and I knew exactly what I was doing. After completing the qualification I had received my certificate. Now, to build my career I am looking forward to taking on another course. Thank you very much for your support
Hussain Ahmed
Definitely recommend this course to those who are self-paced for learning, as there is 24/7 mentor support, this course is very ideal for those who want to promote their career
Abbey Tom
Picked up a lot of new skills which are very useful! Everyone had been very supportive especially the first few days it took me a while to settle in
Mohima Khatun
I recently done Executive secretarial and personal assistant online course with Global Edu link I wasn’t too sure at first because I wanted a course that would help me develop all the skills in the secretarial sector. After doing some research, I then called one of the supervisors at global Edulink which were really helpful and got me booked me in to the course and since then I have found a successful job which I really enjoy!
Alexx Mike
After completing this course I was able to receive my certificate and I am very proud to have taken on this lovely experience
Natalie Edwards
It is a really excellent online course I had completed recently, it was well organised and detail course to study
Johnson pipe
Staff where brilliant, helped me through every task, the course itself was very interesting, Love Global Edulink, would recommend to anyone
Lauren Smith
I got provided with great customer service because I needed help with what course to choose and they helped me and eventually. I am currently doing the Executive secretarial and personal assistant course and I love it, by doing this course I know what I want to do in my career, it has opened many doors for me. Thanks a lot for the support.
smanson73
Really good course and it was all printable which is great for when I want to look back through it.