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  • 365 Days
  • Course Certificate
  • ACCREDITED BY CPD & iAP
  • 45Guided Learning Hours
  • Course Material
  • 26 Number of Modules
  • Exam Included

What Will I Learn?

Learn practical knowledge on the job functions of office administrators, pas and secretaries
Opportunity to gain the relevant skills and knowledge on how to handle confidential documents and minutes of the company
Learn useful tips on business e-mail writing and note taking
Learn the fundamentals of customer service, handling telephone calls and booking appointments
Improve skills on petty cash, invoicing and managing payroll
Learn how to become a confident and efficient individual within the organisation

Would you like a well paid career with room for progression?

If you are interested in gaining a position as a highly paid Office Administrator, Secretary, or Personal Assistant, then this qualification from Global Edulink is the perfect opportunity. The course focuses on building practical knowledge, so that upon successful completion you are fully prepared for work. Whether you are a complete beginner or have some experience, this course covers everything in a concise manner.

Learning with Global Edulink has many advantages. The course material is delivered straight to you, and can be adapted to fit in with your lifestyle. It is created by experts within the industry, meaning you are receiving accurate information, which is up-to-date and easy to understand.

This course is comprised of professionally narrated e-Learning modules, interactive quizzes, tests and exams. All delivered through a system that you will have access to 24 hours a day, 7 days a week for 365 days (12 months). An effective support service and study materials will build your confidence to secure your qualification.

Who is it forThis course is especially suited for Office Administrators, PAs and Secretaries looking to further their careers
Entry RequirementsLearners must be age 16 or over and should have basic understanding of the English Language, numeracy, literacy and ICT.
Course DetailsThis Diploma in Executive Secretarial and Personal Assistant covers the topics listed under the curriculum.
Benefits you will gain
  • High-quality e-learning study materials and mock exams.
  • Tutorials/materials from the industry leading experts.
  • 24/7 Access to the Learning Portal.
  • The benefit of applying for NUS extra Discount Card.
  • Recognised Accredited Qualification.
  • Excellent customer service and administrative support
Method of AssessmentAt the end of the course learners will take an online multiple choice question assessment test. The online test is marked straight away, so you will know immediately if you have passed the course.
CertificationSuccessful candidates will be awarded certificates for Diploma in Executive Secretarial & Personal Assistant Training.
Career PathOn the successful completion of this course, you will be left with many career options open for you in the modern corporate world. If you already hold an employment, this course could be the qualification that helps you in your career progression goals. Listed below are few of the job positions this course will qualify you for, along with the average UK salary per annum according to www.payscale.uk,

  • Personal Assistant – £25,143 per annum
  • Secretary – £19,554 per annum
  • Legal Secretary – £18,881 per annum
  • Medical Secretary – £20,332 per annum
  • Executive Assistant – £30,568 per annum
Common Career Paths For Secretary
  

 

 

Course Curriculum

1. job functions and description of a secretary/ and pa
Job functions and Description of a Secretary/ PA 00:00:00
2. diary management
Diary Management 00:00:00
Diary and Time Management with Outlook – 2007 00:00:00
Diary and Time Management with Outlook – 2016 00:00:00
3. business reports and letter writing
Business Writing Skills 02:00:00
Introduction to Business Report Writing 00:29:00
Exploring Reports 00:34:00
How to Prepare for Writing 00:51:00
Exercise Files: Business Report Writing 00:00:00
4. e-mails writing tips
Introduction to Effective Email Writing 00:25:00
Writing Email Messages 00:22:00
Email Manners 00:25:00
5. handling confidential documents
Handling Confidential Documents 00:00:00
6. meeting basics
Leading Productive Meetings 00:00:00
7. note taking
Active Listening and Note Taking 00:00:00
Exercise Files: Note Taking 00:00:00
8. data management, record keeping and filing
Data Management & Record Keeping 00:00:00
9. recruitment and motivation
Employee Handling 00:00:00
10. delivering postal mail
Postal Mail 00:00:00
11. dictating
Dictating 01:09:00
Exercise Files Dictation 00:00:00
12. customer service and telephone handling skills
Customer Service Basics Over the Phone 00:30:00
Get the facts- ask the right questions 00:21:00
Discuss Solutions- learning to listen 00:10:00
Dealing with difficult customers 00:20:00
Developing Inbound & Outbound Telephone Skills 00:30:00
Hot Telephone Tips 00:12:00
13. bookkeeping
Introduction to Accounting 00:00:00
Financial & Managerial Accounting 00:00:00
Taxes 00:25:00
14. invoicing/petty cash
Invoicing and Petty cash 00:00:00
15. document proofreading
Document Proofreading 00:00:00
16. quickbooks for payroll management
Introduction to QuickBooks 00:18:00
Setting up the Employee Payroll 00:40:00
Running the Payroll 00:29:00
Exercise Files: QuickBooks for Payroll Management 00:00:00
17. tips for speed reading
Tips for Speed Reading 00:07:00
18. creating an effective cv and cover letter
Business Resumes & Job Applications 01:00:00
How to Gather Information for Your CV 00:32:00
Write your CV 00:37:00
CV Writing Tips and Layouts 00:33:00
Different CV Formats 00:47:00
Saving a CV to Different Formats and Online CV Banks 00:34:00
Finishing Your CV 00:21:00
19. time management
Introduction to Time Management 00:00:00
Productivity Principles 00:00:00
What, When, Where Process 00:00:00
Processing Email and Time Budgeting 00:00:00
Exercise Files: Time Management 00:00:00
20. typing speed development
Effective Typing 00:00:00
21. microsoft word
Introduction to Microsoft Word 00:01:00
First Step to MS Word 00:31:00
Text Editing & Formatting 00:44:00
Formatting Paragraph and Pages 00:48:00
Creating Styles, Themes, Number and Bullets 00:39:00
Columns & Tables 01:33:00
Macros and Proofing 00:33:00
Sharing and Reviewing Documents 00:27:00
Modify Word Document 00:15:00
Exercise Files: Microsoft Word 2016 00:00:00
22. microsoft excel
Getting Started with Microsoft Excel 00:42:00
Data Entering 00:24:00
Creating Formulas and Functions 00:41:00
Formatting 01:02:00
Worksheet Views, Multiple Worksheets and Workbooks 00:52:00
IF, VLOOKUP, and Power Functions, Security & Sharing 00:51:00
Data Management, Data Analysis Tools 01:20:00
PivotTables & Macros 01:21:00
Exercise Files: Microsoft Excel 2016 00:00:00
23. microsoft powerpoint
Getting Started with Microsoft PowerPoint 00:10:00
Working with Presentations & Slides 00:37:00
Adding Pictures & Contents to Slides 00:46:00
Adding Shapes, Diagrams, Charts, Video, Audio, and Animation to Slides 00:39:00
Preparing & Delivering the Presentation 00:26:00
Reusing and Sharing Presentations 00:20:00
Exercise Files: Microsoft PowerPoint 2016 00:00:00
24. microsoft outlook
Getting Started with Outlook 00:08:00
Adding and Connecting Accounts, Reading & Organizing Mails 01:02:00
Creating and Sending Mail, Creating and Working with People 00:44:00
Working with Delegates & Calendars 00:40:00
Creating Tasks and Notes, Working with Outlook Data 00:13:00
mock exam
Mock Exam: Executive Secretarial and PA 01:00:00
final exam
Exam: Executive Secretarial and PA 01:00:00
£249 £69 (inc. VAT)

Buy Now

Add To Cart

  • 365 Days
  • Course Certificate
  • ACCREDITED BY CPD & iAP
  • 45Guided Learning Hours
  • Course Material
  • 26 Number of Modules
  • Exam Included

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Unit Summary


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Accredited by CPD & iAP

Awarded by iAP

CPD Accredited

CPD Membership No: 10582

Study independently accredited and recognised CPD courses. Gain your certification today

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Build Your CV Here
cv All students enrolled with Global Edulink are entitled to a CV Writing and Interview Skills Pack, which includes CV templates, cover letter guidance, and advice for interviews. MORE INFO
cv If you need career support Global Edulink is here for you. We provide excellent career support through our Career Support Service.
MORE INFO

TOTUM Card


NUS Extra Card Every student of Global Edulink is eligible to apply for a TOTUM card powered byNUS Extra, allowing you to enjoy great saving by top brands on the high-street and online.

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Course Reviews

4.6

4.6
17 ratings
  1. smanson73

    Excellent

    Really good course and it was all printable which is great for when I want to look back through it.

    5
  2. Lauren Smith

    it has opened many doors for me.

    I got provided with great customer service because I needed help with what course to choose and they helped me and eventually. I am currently doing the Executive secretarial and personal assistant course and I love it, by doing this course I know what I want to do in my career, it has opened many doors for me. Thanks a lot for the support.

    5
  3. Johnson pipe

    Love Global Edulink

    Staff where brilliant, helped me through every task, the course itself was very interesting, Love Global Edulink, would recommend to anyone

    4

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