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Executive Secretarial & PA Diploma

4.6( 18 REVIEWS )
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£69 (inc. VAT)
  • 1 year
  • Course Certificate
  • Wishlist
  • 45Guided Learning Hours
  • Course Material
  • 26 Number of Modules
  • Exam Included

What Will I Learn?

Learn practical knowledge on the job functions of office administrators, pas and secretaries
Opportunity to gain the relevant skills and knowledge on how to handle confidential documents and minutes of the company
Learn useful tips on business e-mail writing and note taking
Learn the fundamentals of customer service, handling telephone calls and booking appointments
Improve skills on petty cash, invoicing and managing payroll
Learn how to become a confident and efficient individual within the organisation

Would you like a well paid career with room for progression?

If you are interested in gaining a position as a highly paid Office Administrator, Secretary, or Personal Assistant, then this qualification from Global Edulink is the perfect opportunity. The course focuses on building practical knowledge, so that upon successful completion you are fully prepared for work. Whether you are a complete beginner or have some experience, this course covers everything in a concise manner.

Learning with Global Edulink has many advantages. The course material is delivered straight to you, and can be adapted to fit in with your lifestyle. It is created by experts within the industry, meaning you are receiving accurate information, which is up-to-date and easy to understand.

This Executive Secretarial & PA Diplomacourse (USA Standards) is comprised of professionally narrated e-Learning modules, interactive quizzes, tests and exams. All delivered through a system that you will have access to 24 hours a day, 7 days a week for 365 days (12 months). An effective support service and study materials will build your confidence to secure your qualification.

Please Note: This Course is Based on USA Standards.

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  • Who is it for
  • Entry Requirements
  • Course Details
  • Benefits you will gain
  • Method of Assessment
  • Certification
  • Career Path
This course is especially suited for Office Administrators, PAs and Secretaries looking to further their careers
Learners must be age 16 or over and should have basic understanding of the English Language, numeracy, literacy and ICT.
This Diploma in Executive Secretarial and Personal Assistant covers the topics listed under the curriculum.
  • High-quality e-learning study materials and mock exams.
  • Tutorials/materials from the industry leading experts.
  • 24/7 Access to the Learning Portal.
  • The benefit of applying for TOTUM Discount Card.
  • Recognised Accredited Qualification.
  • Excellent customer service and administrative support
At the end of the course learners will take an online multiple choice question assessment test. The online test is marked straight away, so you will know immediately if you have passed the course.
Successful candidates will be awarded certificates for Diploma in Executive Secretarial & Personal Assistant Training.
On the successful completion of this course, you will be left with many career options open for you in the modern corporate world. If you already hold an employment, this course could be the qualification that helps you in your career progression goals. Listed below are few of the job positions this course will qualify you for, along with the average UK salary per annum according to www.payscale.uk,
  • Personal Assistant – £25,143 per annum
  • Secretary – £19,554 per annum
  • Legal Secretary – £18,881 per annum
  • Medical Secretary – £20,332 per annum
  • Executive Assistant – £30,568 per annum
Common Career Paths For Secretary

Key Features

Gain an Accredited UK Qualification

Access to Excellent Quality Study Materials

Learners will be Eligible for TOTUM Discount Card

Personalised Learning Experience

UK Register of Learning Providers Reg No : 10053842

Support by Phone, Live Chat, and Email

Course Curriculum

Getting Started
Online Training User Manual
E Certificate Download Guide 00:00:00
1. Job Functions and Description of a Secretary/ and PA
Job functions and Description of a Secretary/ PA
2. Diary Management
Diary Management
Diary and Time Management with Outlook – 2007 00:00:00
Diary and Time Management with Outlook – 2016 00:00:00
3. Business Reports and Letter Writing
Business Writing Skills
Introduction to Business Report Writing 00:29:00
Exploring Reports 00:34:00
How to Prepare for Writing 00:51:00
Exercise Files: Business Report Writing
4. E-Mails Writing Tips
Introduction to Effective Email Writing 00:25:00
Writing Email Messages 00:22:00
Email Manners 00:25:00
5. Handling Confidential Documents
Handling Confidential Documents
6. Meeting Basics
Leading Productive Meetings 00:00:00
7. Note Taking
Active Listening and Note Taking 00:00:00
Exercise Files: Note Taking
8. Data Management, Record Keeping and Filing
Data Management & Record Keeping
9. Recruitment and Motivation
Employee Handling 00:00:00
10. Delivering Postal Mail
Postal Mail 00:00:00
11. Dictating
Dictating 01:09:00
Exercise Files Dictation
12. Customer Service and Telephone Handling Skills
Customer Service Basics Over the Phone
Get the facts- ask the right questions 00:21:00
Discuss Solutions- learning to listen 00:10:00
Dealing with difficult customers 00:20:00
Developing Inbound & Outbound Telephone Skills
Hot Telephone Tips 00:12:00
13. Bookkeeping
Introduction to Accounting 00:00:00
Financial & Managerial Accounting 00:00:00
Taxes 00:25:00
14. Invoicing/Petty Cash
Invoicing and Petty cash
15. Document Proofreading
Document Proofreading
16. Quickbooks for Payroll Management
Introduction to QuickBooks 00:18:00
Setting up the Employee Payroll 00:40:00
Running the Payroll 00:29:00
Exercise Files: QuickBooks for Payroll Management
17. Tips for Speed Reading
Tips for Speed Reading 00:07:00
18. Creating an Effective CV and Cover Letter
Business Resumes & Job Applications
How to Gather Information for Your CV 00:32:00
Write your CV 00:37:00
CV Writing Tips and Layouts 00:33:00
Different CV Formats 00:47:00
Saving a CV to Different Formats and Online CV Banks 00:34:00
Finishing Your CV 00:21:00
19. Time Management
Introduction to Time Management 00:00:00
Productivity Principles 00:00:00
What, When, Where Process 00:00:00
Processing Email and Time Budgeting 00:00:00
Exercise Files: Time Management
20. Typing Speed Development
Effective Typing 00:00:00
21. Microsoft Word
Introduction to Microsoft Word 00:01:00
First Step to MS Word 00:31:00
Text Editing & Formatting 00:44:00
Formatting Paragraph and Pages 00:48:00
Creating Styles, Themes, Number and Bullets 00:39:00
Columns & Tables 01:33:00
Macros and Proofing 00:33:00
Sharing and Reviewing Documents 00:27:00
Modify Word Document 00:15:00
Exercise Files: Microsoft Word 2016
22. Microsoft Excel
Getting Started with Microsoft Excel 00:42:00
Data Entering 00:24:00
Creating Formulas and Functions 00:41:00
Formatting 01:02:00
Worksheet Views, Multiple Worksheets and Workbooks 00:52:00
IF, VLOOKUP, and Power Functions, Security & Sharing 00:51:00
Data Management, Data Analysis Tools 01:20:00
PivotTables & Macros 01:21:00
Exercise Files: Microsoft Excel 2016
23. Microsoft Powerpoint
Getting Started with Microsoft PowerPoint 00:10:00
Working with Presentations & Slides 00:37:00
Adding Pictures & Contents to Slides 00:46:00
Adding Shapes, Diagrams, Charts, Video, Audio, and Animation to Slides 00:39:00
Preparing & Delivering the Presentation 00:26:00
Reusing and Sharing Presentations 00:20:00
Exercise Files: Microsoft PowerPoint 2016
24. Microsoft Outlook
Getting Started with Outlook 00:08:00
Adding and Connecting Accounts, Reading & Organizing Mails 01:02:00
Creating and Sending Mail, Creating and Working with People 00:44:00
Working with Delegates & Calendars 00:40:00
Creating Tasks and Notes, Working with Outlook Data 00:13:00
Mock Exam
Mock Exam: Executive Secretarial and PA 01:00:00
Final Exam
Exam: Executive Secretarial and PA 01:00:00

Students feedback


Avarage rating (18)
5 Star
4 Star
3 Star
2 Star
1 Star

    Helen Grogan

    April 16, 2019 - 11:36am
    Informative Course

    Very full course, great to work through at your own pace and select different parts to do in an order to suit you and your availability.

    I would say that the exam could have less ambiguous questions and also be grouped under sections, rather than having questions on different applications all muddled together.

    H L

    Harper Leeson

    March 14, 2019 - 9:42am
    Loved It!!

    Loved this online course. It has helped me immensely to develop my knowledge and skills in an immense manner.

    J R

    Jennifer Raymond

    January 30, 2019 - 12:57am

    course very informative.

    A G

    Aanya Gravis

    December 27, 2018 - 11:02am

    Loved every part of the course. I gained a great deal of knowledge through this course. I am looking forward to learning more with Global Edulink.

    M K

    Magdalini Kraniti

    November 28, 2017 - 5:41pm
    great course

    I learned a lot. Thanks!!!

    R Q

    Riley Quinn

    November 09, 2017 - 4:57pm
    Awesome Course

    I enjoyed studying for my executive assistant course through Global Edulink.
    I look forward to putting my newly learnt skills in to action when I return back to work after my maternity leave.
    and I would highly recommend this course and the Global Edulink for studies.

    J L

    Joanne Lloyd

    October 02, 2016 - 5:43pm
    Final exam

    I agree with other people – if there was further costs (i.e. the copy of certificate at the end) we should have been informed earlier.

    R A

    Riad Ahmed

    March 11, 2016 - 4:18pm
    thanks a lot for the support

    I was very happy with the way the mentors had assisted me, thanks a lot for the support

    M B

    Michael Brown

    March 11, 2016 - 4:15pm
    Everything is doable and simple

    I have taken this course and so far I am enjoying it. Everything is doable and simple. I am hoping to finish this course as soon as possible. Thank you to the mentors that have been able to support

    S S

    Sandeep Singh

    March 10, 2016 - 1:42pm
    I definitely recommend this course

    The outcome of this course has been absolutely amazing, it was definitely what I expected it to be, everything was very clear and simple to do. From the minute I booked this course I had received my log in details which let me access into my learning portal. One thing I really liked about the learning portal was that I was able to access it from anywhere. They had given me a time period to complete the course which was good as it was challenging but a great experience. I felt like I was in a classroom as I had mentor support and I knew exactly what I was doing. After completing the qualification I had received my certificate. Now, to build my career I am looking forward to taking on another course. Thank you very much for your support

    H A

    Hussain Ahmed

    March 10, 2016 - 1:37pm
    Definitely recommend this course

    Definitely recommend this course to those who are self-paced for learning, as there is 24/7 mentor support, this course is very ideal for those who want to promote their career

    A T

    Abbey Tom

    March 09, 2016 - 3:46pm
    very useful!

    Picked up a lot of new skills which are very useful! Everyone had been very supportive especially the first few days it took me a while to settle in

    M K

    Mohima Khatun

    March 09, 2016 - 2:57pm
    Executive secretarial and personal assistant online

    I recently done Executive secretarial and personal assistant online course with Global Edu link I wasn’t too sure at first because I wanted a course that would help me develop all the skills in the secretarial sector. After doing some research, I then called one of the supervisors at global Edulink which were really helpful and got me booked me in to the course and since then I have found a successful job which I really enjoy!

    A M

    Alexx Mike

    March 08, 2016 - 1:09pm
    taken on this lovely experience

    After completing this course I was able to receive my certificate and I am very proud to have taken on this lovely experience

    N E

    Natalie Edwards

    March 08, 2016 - 1:06pm
    well organised and detail course to study

    It is a really excellent online course I had completed recently, it was well organised and detail course to study

    J p

    Johnson pipe

    March 07, 2016 - 2:44pm
    Love Global Edulink

    Staff where brilliant, helped me through every task, the course itself was very interesting, Love Global Edulink, would recommend to anyone

    L S

    Lauren Smith

    March 07, 2016 - 2:40pm
    it has opened many doors for me.

    I got provided with great customer service because I needed help with what course to choose and they helped me and eventually. I am currently doing the Executive secretarial and personal assistant course and I love it, by doing this course I know what I want to do in my career, it has opened many doors for me. Thanks a lot for the support.



    March 07, 2016 - 8:42am

    Really good course and it was all printable which is great for when I want to look back through it.

Buy Now
£69 (inc. VAT)
  • 1 year
  • Course Certificate
  • Wishlist
  • 45Guided Learning Hours
  • Course Material
  • 26 Number of Modules
  • Exam Included
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