Overview

Working as a Personal Assistant or Secretary can be rewarding and well paid, and many businesses offer perks to their support staff. Gaining a Global Edulink Certificate in Secretarial & PA Training can give your career a boost by making you more attractive to prospective employers or demonstrating to your existing employers that you have the necessary skills, motivation and knowledge to warrant a promotion.

This course is ideal for you if you are:

  • New to a career as a Secretary or Personal Assistant and hoping to gain a professional qualification to help you to do your job well and begin to work your way up the career ladder.
  • An experienced Secretary or Personal Assistant seeking a professional qualification to improve your prospects of a promotion or more senior role.

You could also use this qualification to go on to train as a Medical or Legal Secretary.

Course aims

At Global Edulink, we design courses which teach practical, up-to-date skills that you can use immediately within your job. We are a leading training provider in the UK and have constructed this course in a way which will make you employable as a highly able Secretary or Personal Assistant.

We know that training for a particular role, such as a Secretary or Personal Assistant, is important but must be coupled with support in using that training to gain employment. Therefore, this course also includes advice and help in preparing your CV, cover letter and personal statement, as well as ICT training including data entry and how to use Microsoft Office.

Course content

The online course can be accessed 24 hours a day, 7 days a week, 365 days a year and is easy to fit into your day-to-day schedule with no need to spend time or money on travel. Professionally-narrated tutorials are delivered and interspersed with interesting, interactive quizzes and tests to ensure that you are absorbing the information from the tutorials.

We provide extensive support to build your confidence and give you the encouragement to complete the full course. You will learn all the skills you need to be an effective Secretary or Personal Assistant and by the end of the course you will be confident in the following areas:

  • Diary management, scheduling and time management
  • Understanding confidentiality
  • Communicating effectively and assertively
  • Drafting business documents (reports, letters, emails, minutes, notes)
  • Data management and filing
  • Recognising and understanding different management skills (to help you to work well with your boss)
  • Customer service
  • Taking dictation
  • Finance (bookkeeping, invoicing)
  • Microsoft Office (Word, Excel, Powerpoint)

The Method of Assessment:

At the end of the course, learners will also take an online multiple choice question assessment test. This online multiple choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.

Certification:

Successful candidates will be awarded certificates for “Secretarial and Personal Assistant Training”.

Entry Requirements:

  • This course is available to all students, of all academic backgrounds. However, PA or secretarial experience would be an advantage.
  • Learners should be ages 16 or over to undertake the qualification.
  • Basic understanding of English language, literacy, numeracy and ICT are required to attend this course.

Career Path:

This course allows you to become:

  • PA
  • Secretary
  • Legal Secretary
  • Medical Secretary

Course Curriculum

1. job functions and description of a secretary/ and pa
Job functions and Description of a Secretary/ PA 00:00:00
2. diary management
Diary Management 00:00:00
Diary and Time Management with Outlook 01:26:00
3. business reports and letter writing
Business Writing Skills 02:00:00
Introduction to Business Report Writing 00:29:00
Exploring Reports 00:34:00
How to Prepare for Writing 00:51:00
Exercise Files: Business Report Writing 00:00:00
4. e-mails writing tips
Introduction to Effective Email Writing 00:25:00
Writing Email Messages 00:22:00
Email Manners 00:25:00
5. handling confidential documents
Handling Confidential Documents 00:00:00
6. successful meeting minutes
Taking Minutes 00:23:00
7. note taking
Note Taking 00:40:00
Exercise Files: Note Taking 00:00:00
8. data management, record keeping and filing
Data Management & Record Keeping 00:00:00
9. appointment booking and arranging interviews
Appointment Booking and Arrange an Interview 00:12:00
10. delivering postal mail
Delivering Postal Mail 00:33:00
11. dictating
Dictating 01:09:00
12. customer service and telephone handling skills
Customer Service Basics Over the Phone 00:30:00
Get the facts- ask the right questions 00:21:00
Discuss Solutions- learning to listen 00:10:00
Dealing with difficult customers 00:20:00
Developing Inbound & Outbound Telephone Skills 00:30:00
Hot Telephone Tips 00:12:00
13. organising a meeting
Organising a Meeting 00:00:00
Exercise Files: Organising Meeting 00:00:00
14. bookkeeping
Introduction to Accounting 00:33:00
Financial & Managerial Accounting 00:00:00
Taxes 00:25:00
15. invoicing/petty cash
Invoicing and Petty cash 00:00:00
16. document proofreading
Document Proofreading 00:00:00
17. tips for speed reading
Tips for Speed Reading 00:07:00
18. microsoft word
Introduction to Microsoft Word 00:01:00
First Step to MS Word 00:31:00
Text Editing & Formatting 00:44:00
Formatting Paragraph and Pages 00:48:00
Creating Styles, Themes, Number and Bullets 00:39:00
Columns & Tables 01:33:00
Macros and Proofing 00:33:00
Sharing and Reviewing Documents 00:27:00
Modify Word Document 00:15:00
Exercise Files: Microsoft Word 2016 00:00:00
19. microsoft excel
Getting Started with Microsoft Excel 00:42:00
Data Entering 00:24:00
Creating Formulas and Functions 00:41:00
Formatting 01:02:00
Worksheet Views, Multiple Worksheets and Workbooks 00:52:00
IF, VLOOKUP, and Power Functions, Security & Sharing 00:51:00
Data Management, Data Analysis Tools 01:20:00
PivotTables & Macros 01:21:00
Exercise Files: Microsoft Excel 2016 00:00:00
20. microsoft powerpoint
Getting Started with Microsoft PowerPoint 00:10:00
Working with Presentations & Slides 00:37:00
Adding Pictures & Contents to Slides 00:46:00
Adding Shapes, Diagrams, Charts, Video, Audio, and Animation to Slides 00:39:00
Preparing & Delivering the Presentation 00:26:00
Reusing and Sharing Presentations 00:20:00
Exercise Files: Microsoft PowerPoint 2016 00:00:00
mock exam
Mock Exam: Executive Secretarial & PA 01:00:00
final exam
Exam: Executive Secretarial PA 01:00:00
£249 £59 (inc. VAT)

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  • 38Guided Learning Hours
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  • 20 Number of Modules
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Course Reviews

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4
1 ratings
  1. Michel bolo

    Great course

    good material , covered all the points with great examples. thank you Global Edulink for make my career one level up .

    4