Working as a Personal Assistant or Secretary can be rewarding and well paid, and many businesses offer perks to their support staff. Gaining a Global Edulink Certificate in Secretarial & PA Training can give your career a boost by making you more attractive to prospective employers or demonstrating to your existing employers that you have the necessary skills, motivation and knowledge to warrant a promotion.
This course is ideal for you if you are:
- New to a career as a Secretary or Personal Assistant and hoping to gain a professional qualification to help you to do your job well and begin to work your way up the career ladder.
- An experienced Secretary or Personal Assistant seeking a professional qualification to improve your prospects of a promotion or more senior role.
You could also use this qualification to go on to train as a Medical or Legal Secretary.
At Global Edulink, we design courses which teach practical, up-to-date skills that you can use immediately within your job. We are a leading training provider in the UK and have constructed this course in a way which will make you employable as a highly able Secretary or Personal Assistant.
We know that training for a particular role, such as a Secretary or Personal Assistant, is important but must be coupled with support in using that training to gain employment. Therefore, this course also includes advice and help in preparing your CV, cover letter and personal statement, as well as ICT training including data entry and how to use Microsoft Office.
The online course can be accessed 24 hours a day, 7 days a week, 365 days a year and is easy to fit into your day-to-day schedule with no need to spend time or money on travel. Professionally-narrated tutorials are delivered and interspersed with interesting, interactive quizzes and tests to ensure that you are absorbing the information from the tutorials.
We provide extensive support to build your confidence and give you the encouragement to complete the full course. You will learn all the skills you need to be an effective Secretary or Personal Assistant and by the end of the course you will be confident in the following areas:
- Diary management, scheduling and time management
- Understanding confidentiality
- Communicating effectively and assertively
- Drafting business documents (reports, letters, emails, minutes, notes)
- Data management and filing
- Recognising and understanding different management skills (to help you to work well with your boss)
- Customer service
- Taking dictation
- Finance (bookkeeping, invoicing)
- Microsoft Office (Word, Excel, Powerpoint)
The Method of Assessment:
At the end of the course, learners will also take an online multiple choice question assessment test. This online multiple choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.
Successful candidates will be awarded certificates for “Secretarial and Personal Assistant Training”.
- This course is available to all students, of all academic backgrounds. However, PA or secretarial experience would be an advantage.
- Learners should be ages 16 or over to undertake the qualification.
- Basic understanding of English language, literacy, numeracy and ICT are required to attend this course.
This course allows you to become:
- Legal Secretary
- Medical Secretary
|1. job functions and description of a secretary/ and pa|
|Job functions and Description of a Secretary/ PA||00:00:00|
|2. diary management|
|Diary and Time Management with Outlook||01:26:00|
|3. business reports and letter writing|
|Business Writing Skills||02:00:00|
|Introduction to Business Report Writing||00:29:00|
|How to Prepare for Writing||00:51:00|
|Exercise Files: Business Report Writing||00:00:00|
|4. e-mails writing tips|
|Introduction to Effective Email Writing||00:25:00|
|Writing Email Messages||00:22:00|
|5. handling confidential documents|
|Handling Confidential Documents||00:00:00|
|6. successful meeting minutes|
|7. note taking|
|Exercise Files: Note Taking||00:00:00|
|8. data management, record keeping and filing|
|Data Management & Record Keeping||00:00:00|
|9. appointment booking and arranging interviews|
|Appointment Booking and Arrange an Interview||00:12:00|
|10. delivering postal mail|
|Delivering Postal Mail||00:33:00|
|12. customer service and telephone handling skills|
|Customer Service Basics Over the Phone||00:30:00|
|Get the facts- ask the right questions||00:21:00|
|Discuss Solutions- learning to listen||00:10:00|
|Dealing with difficult customers||00:20:00|
|Developing Inbound & Outbound Telephone Skills||00:30:00|
|Hot Telephone Tips||00:12:00|
|13. organising a meeting|
|Organising a Meeting||00:00:00|
|Exercise Files: Organising Meeting||00:00:00|
|Introduction to Accounting||00:33:00|
|Financial & Managerial Accounting||00:00:00|
|15. invoicing/petty cash|
|Invoicing and Petty cash||00:00:00|
|16. document proofreading|
|17. tips for speed reading|
|Tips for Speed Reading||00:07:00|
|18. microsoft word|
|Introduction to Microsoft Word||00:01:00|
|First Step to MS Word||00:31:00|
|Text Editing & Formatting||00:44:00|
|Formatting Paragraph and Pages||00:48:00|
|Creating Styles, Themes, Number and Bullets||00:39:00|
|Columns & Tables||01:33:00|
|Macros and Proofing||00:33:00|
|Sharing and Reviewing Documents||00:27:00|
|Modify Word Document||00:15:00|
|Exercise Files: Microsoft Word 2016||00:00:00|
|19. microsoft excel|
|Getting Started with Microsoft Excel||00:42:00|
|Creating Formulas and Functions||00:41:00|
|Worksheet Views, Multiple Worksheets and Workbooks||00:52:00|
|IF, VLOOKUP, and Power Functions, Security & Sharing||00:51:00|
|Data Management, Data Analysis Tools||01:20:00|
|PivotTables & Macros||01:21:00|
|Exercise Files: Microsoft Excel 2016||00:00:00|
|20. microsoft powerpoint|
|Getting Started with Microsoft PowerPoint||00:10:00|
|Working with Presentations & Slides||00:37:00|
|Adding Pictures & Contents to Slides||00:46:00|
|Adding Shapes, Diagrams, Charts, Video, Audio, and Animation to Slides||00:39:00|
|Preparing & Delivering the Presentation||00:26:00|
|Reusing and Sharing Presentations||00:20:00|
|Exercise Files: Microsoft PowerPoint 2016||00:00:00|
|Mock Exam: Executive Secretarial & PA||01:00:00|
|Exam: Executive Secretarial PA||01:00:00|