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Office Admin, Secretarial & PA Training

4.7( 22 REVIEWS )
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£49 (inc. VAT)
  • 1 year
  • Course Certificate
  • Wishlist
  • 75Guided Learning Hours
  • Course Material
  • 30 Number of Modules
  • Exam Included

What Will I Learn?

Offers a number of tutorials that will help you to develop your ability as a Secretary and Personal Assistant
Contains tutorials designed to help build your Administration skills
Focuses on personal and professional skills development
Will develop your computer literacy to an extremely high standard

Would you like a well paid career with room for progression?

If you are interested in gaining a position as a highly paid Office Administrator, Secretary, or Personal Assistant, then this qualification from Global Edulink is the perfect opportunity. The course focuses on building practical knowledge, so that upon successful completion you are fully prepared for work. Whether you are a complete beginner or have some experience, this course covers everything in a concise manner.

Studying with Global Edulink has many advantages. The course material is delivered straight to you, and can be adapted to fit in with your lifestyle. It is created by experts within the industry, meaning you are receiving accurate information, which is up-to-date and easy to understand. This course is comprised of professionally narrated e-Learning modules, interactive quizzes, tests and exams. All delivered through a system that you will have access to 24 hours a day, 7 days a week for 365 days (12 months). An effective support service and study materials will build your confidence to study efficiently and guide you to secure your qualification.

Please Note: This Course is Based on USA Standards

  • Who is the course suitable for?
  • Method of Assessment
  • Certification
  • Entry Requirement
  • Career Path

This course is suited to those hoping to obtain a career in, or who already work in, Office Administration, Secretarial or PA work.

At the end of the course learners will take an online multiple choice question assessment test. The online test is marked straight away, so you will know immediately if you have passed the course. 
Successful candidates will earn a Certificate in Office Admin, Secretarial & PA Training.
Learners must be age 16 or over and should have basic understanding of the English Language, numeracy, literacy and ICT.
On the successful completion of this course, you will be qualified to land a range of job positions in corporate industry. You can also use this course to enhance your eligibility and to demand for salary increments and job promotions from your oragnisation. Below given are few of the job positions this course will qualify you for, along with the average UK salary per annum according to www.payscale.uk,
  • Office Administrator - £17,158 per year.
  • Secretary - £19,460 per year.
  • Executive Secretary or Administrative Assistant - £22,191 per year.
  • Administrative Secretary - £18,794 per year
  • Personal Assistant - £25,003 per year.
  • Office Manager - £24,073 per year
  • Administrative Officer - £19,041 per year
Common Career Paths For Secretary

Key Features

Gain an Accredited UK Qualification

Access to Excellent Quality Study Materials

Learners will be Eligible for TOTUM Discount Card

Personalised Learning Experience

UK Register of Learning Providers Reg No : 10053842

Support by Phone, Live Chat, and Email

Course Curriculum

Getting Started
Online Training User Manual
E Certificate Download Guide 00:00:00
1. Business Reports and Letter Writing
Business Writing Skills
Introduction to Business Report Writing 00:29:00
Exploring Reports 00:34:00
How to Prepare for Writing 00:51:00
Exercise Files: Business Report Writing
2. E-mails Writing Tips
Introduction to Effective Email Writing 00:25:00
Writing Email Messages 00:22:00
Email Manners 00:25:00
3. Typing Speed Development
Effective Typing 00:00:00
4. Tips for Speed Reading
Tips for Speed Reading 00:07:00
5. Microsoft Word
Introduction to Microsoft Word 00:01:00
First Step to MS Word 00:31:00
Text Editing & Formatting 00:44:00
Formatting Paragraph and Pages 00:48:00
Creating Styles, Themes, Number and Bullets 00:39:00
Columns & Tables 01:33:00
Macros and Proofing 00:33:00
Sharing and Reviewing Documents 00:27:00
Modify Word Document 00:15:00
Exercise Files: Microsoft Word 2016
6. Microsoft Excel
Getting Started with Microsoft Excel 00:42:00
Data Entering 00:24:00
Creating Formulas and Functions 00:41:00
Formatting 01:02:00
Worksheet Views, Multiple Worksheets and Workbooks 00:52:00
IF, VLOOKUP, and Power Functions, Security & Sharing 00:51:00
Data Management, Data Analysis Tools 01:20:00
PivotTables & Macros 01:21:00
Exercise Files: Microsoft Excel 2016
7. Microsoft Powerpoint
Getting Started with Microsoft PowerPoint 00:10:00
Working with Presentations & Slides 00:37:00
Adding Pictures & Contents to Slides 00:46:00
Adding Shapes, Diagrams, Charts, Video, Audio, and Animation to Slides 00:39:00
Preparing & Delivering Speech 01:01:00
Reusing and Sharing Presentations 00:20:00
Exercise Files: Microsoft PowerPoint 2016
8. Microsoft Outlook
Getting Started with Outlook 00:08:00
Adding and Connecting Accounts, Reading & Organizing Mails 01:02:00
Creating and Sending Mail, Creating and Working with People 00:44:00
Working with Delegates & Calendars 00:40:00
Creating Tasks and Notes, Working with Outlook Data 00:13:00
9. Microsoft Access
Introduction to MS Access 00:35:00
Creating Tables & Setting up Properties 01:04:00
Queries 01:32:00
Creating Forms & Reports 02:13:00
Working with Macros, Integrating Access with Office Suite 00:34:00
Database Management 00:28:00
Exercise Files- Microsoft Access 2016
10. Diary Management
Diary Management
Diary and Time Management with Outlook – 2007 00:00:00
Diary and Time Management with Outlook – 2016 00:00:00
11. Handling Confidential Documents
Handling Confidential Documents
12. Successful Meeting Minutes
Taking Minutes 00:23:00
13. Note Taking
Note Taking 00:40:00
Exercise Files : Note Taking
14. Document Proofreading
Document Proofreading
15. Appointment Booking and Arranging Interviews
Appointment Booking and Arrange an Interview 00:12:00
16. Delivering Postal Mail
Delivering Postal Mail 00:33:00
17. Dictating
Dictating 01:09:00
18. Customer Service and Telephone Handling Skills
Customer Service Basics Over the Phone
Get the facts- ask the right questions 00:21:00
Discuss Solutions- learning to listen 00:10:00
Dealing with difficult customers 00:20:00
Developing Inbound & Outbound Telephone Skills
Hot Telephone Tips 00:12:00
19. Organising a Meeting
Organising a Meeting 00:00:00
Exercise Files: Organising Meeting
20. Data Management, Record Keeping and Filing
Data Management & Record Keeping
21. Event Planning
Event Planning Essentials
22. Arrange Business Travel & Accommodation
Arranging Business Travel and Accommodation
23. Bookkeeping
Introduction to Accounting 00:33:00
Financial & Managerial Accounting 00:00:00
Taxes 00:25:00
24. Quickbooks for Payroll Management
Introduction to QuickBooks 00:18:00
Setting up the Employee Payroll 00:40:00
Running the Payroll 00:29:00
Exercise Files: QuickBooks for Payroll Management
25. Invoicing/Petty Cash
Invoicing and Petty cash
26. Supervising and Monitoring the Office Works
Supervising and monitoring the office works
27. Time Management
Introduction to Time Management 00:22:00
Fundamentals of Productivity 00:35:00
How to Use Your Calendar Effectively 00:31:00
Setting up Priorities and Schedule 00:37:00
Timer Budgeting 00:44:00
Exercise Files: Time Management
28. Motivating Employees
Motivating Employees 00:24:00
29. Creating an Effective Cv and Cover Letter
Business Resumes & Job Applications
How to Gather Information for Your CV 00:32:00
Write your CV 00:37:00
CV Writing Tips and Layouts 00:33:00
Different CV Formats 00:47:00
Saving a CV to Different Formats and Online CV Banks 00:34:00
Finishing Your CV 00:21:00
Exercise Files: Creating an Effective CV
30. Job functions and Description of Office Admin & Manager
Job functions and Description of Office Administrator and Manager
Mock Exam
Mock Exam: Office Admin, Secretarial and PA Training 00:40:00
Final Exam
Exam: Office Admin, Secretarial and PA Training 00:40:00


When discounts are available, our learners will be the first to be informed.
You will receive all the necessary materials, including interactive quizzes, tests and exams to ensure you complete the course successfully.
You will have access for 365 Days (1Year)
Learners will be tested with an online multiple choice questions assessment test which will be marked automatically, so you will receive your grade immediately.
You will be qualified to take on exciting roles across multiple sectors and be eligible for higher pay and promotions. Some of the jobs you will be eligible for include Office Administrator, Office Manager and Administrative Officer.

Students feedback


Avarage rating (22)
5 Star
4 Star
3 Star
2 Star
1 Star
    M I

    Melinda Iiams

    May 28, 2016 - 10:30am

    Overall, my experience with Global Edulink was extremely positive. I had plenty of time to complete the course,

    the course was easy to follow, and my mentor was great at encouraging me and helping when needed.

    L B

    Lynda Berlin

    May 28, 2016 - 10:27am

    I really enjoyed taking the Basic Principles of Office Administration and Personal Assistants course online. It has

    helped me understand the foundation of Office Skills and Tasks so that I can become a better Personal Assistant

    to my boss. Thank you Global Edulink

    M B

    Melissa Brown

    May 28, 2016 - 10:24am

    This has been an outstanding learning experience. I was able to work at my pace, while maintaining a 40-hour

    work week, and not feel stressed. When I had questions my coach was readily available and provided the

    answers I needed. I have become a better Office Administrator because of the knowledge gained during this

    program. I was able to apply what I learned as I went along and it gave me the opportunity to see firsthand how it

    worked in the Office. I would recommend Global Edulink to anyone who wants quality of Office Administration


    S F

    Stacey Fletcher

    May 28, 2016 - 10:21am

    This course provides an excellent, meaningful, and relevant training program for working professionals. I am

    extremely happy with my experience and have learned so much that I apply to my daily work!

    H M

    Heather Manning

    May 28, 2016 - 10:17am

    This was a wonderful way to obtain qualification of Office Admin and Secretary Skills. Global Edulink provided

    flexibility I needed to complete my courses on my own schedule.

    H M

    Hafiza Mehtab

    May 27, 2016 - 3:43pm
    I LOVED IT!!!

    Great way to work from home at my own pace and get hours needed for my continued education credits!

    S L

    Sandra Lugo

    May 27, 2016 - 3:38pm

    Office Admin, Secretary & PA course was excellent, and very helpful. My counselor was very supportive; overall

    it was a great experience!

    K S

    Khushwant Singh

    May 27, 2016 - 3:18pm

    The courses were easily maneuvered and gave me time to study at home on my own time. It was very

    convenient to continue working and still complete courses at night. This will help as I continue my studies towards

    the Office Administration and Business.

    E F

    Elizabeth Fuentes

    May 27, 2016 - 3:08pm

    The website is user friendly and my coach was very helpful. I had such a great experience with Global Edulink

    and I have learned a lot that will benefit me!

    D F

    Dakese Foster

    May 27, 2016 - 2:51pm

    I highly recommend to anyone looking to get in the Office Admin, Secretary, PA profession to seriously consider

    taking Global Edulink online courses. They are fantastic.

    R R

    Rhonda Richoux

    May 27, 2016 - 2:47pm

    If you are working and suppose to work in office environment, this course is the best program, it will definitely

    meet your education and training needs!

    S P

    Sandeep Patel

    May 27, 2016 - 2:31pm

    Global Edulink provided training that helped me to become a better educator, and offered me a chance to build

    my course work schedule abound my work and family obligations. The course work was relevant and

    challenging, and I feel better able to meet the needs of the Office Works with what I have learned in the course.

    R H

    Robin Heit

    May 27, 2016 - 2:25pm
    I will definitely recommend this to others.

    This coursework and the accompanying practical are very thorough and well organized! The material was easy to

    understand and courses were very well laid out. I will definitely recommend this to others.

    J M

    Jeni Morken

    May 27, 2016 - 2:16pm

    This Online Course is simple to use and relates directly to my job. I've learned important skills and use them in

    my day to day Tasks at office.

    M S

    Maria Sepulveda

    May 27, 2016 - 2:10pm

    I have been working in a VPK program for over 6 years and this course taught me new ways to look at things in

    my Office. I have expanded my knowledge in the area of Office Admin and Secretary tasks.

    C B

    Clifton Boone

    May 27, 2016 - 2:06pm
    It was an amazing experience.

    I decided to study again after 34 years. I am deeply grateful to my mentor and assistant, she answered every

    question and encouraged me to finish. The program has excellent, practical and useful information. I am already

    planning on doing my Director Certification. It was an amazing experience.

    V H

    Victoria Hutchison

    May 27, 2016 - 2:03pm

    This program was very easy to maneuver and understand. Working at my own pace and being allowed enough

    time to learn was a great opportunity. The program was well designed and well organized.

    M R

    Misty Reed

    May 27, 2016 - 1:58pm

    This Course was easy to use and allowed me to work on my CDA at my own pace. I could work as fast or as

    slow as I needed to base on my work schedule.

    K H

    Karan Hiester

    May 27, 2016 - 1:54pm

    This was the best experience I have had with a self-pace program! It was explained well and any questions I had

    were answered asap.

    L N

    Laura Newman

    May 27, 2016 - 1:49pm

    I love the ease of online learning and moving at my own pace. Global Edulink gave me that opportunity! I

    recommend Global Edulink to everyone who is looking for an online program.

Buy Now
£49 (inc. VAT)
  • 1 year
  • Course Certificate
  • Wishlist
  • 75Guided Learning Hours
  • Course Material
  • 30 Number of Modules
  • Exam Included
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