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What Will I Learn?

Offers a number of tutorials that will help you to develop your ability as a Secretary and Personal Assistant
Contains tutorials designed to help build your Administration skills
Focuses on personal and professional skills development
Will develop your computer literacy to an extremely high standard

Would you like a well paid career with room for progression?

If you are interested in gaining a position as a highly paid Office Administrator, Secretary, or Personal Assistant, then this qualification from Global Edulink is the perfect opportunity. The course focuses on building practical knowledge, so that upon successful completion you are fully prepared for work. Whether you are a complete beginner or have some experience, this course covers everything in a concise manner.

Studying with Global Edulink has many advantages. The course material is delivered straight to you, and can be adapted to fit in with your lifestyle. It is created by experts within the industry, meaning you are receiving accurate information, which is up-to-date and easy to understand. This course is comprised of professionally narrated e-Learning modules, interactive quizzes, tests and exams. All delivered through a system that you will have access to 24 hours a day, 7 days a week for 365 days (12 months). An effective support service and study materials will build your confidence to study efficiently and guide you to secure your qualification.

Who is the course suitable for?

This course is suited to those hoping to obtain a career in, or who already work in, Office Administration, Secretarial or PA work.

Method of AssessmentAt the end of the course learners will take an online multiple choice question assessment test. The online test is marked straight away, so you will know immediately if you have passed the course. 
CertificationSuccessful candidates will earn an CPD Accredited “Certificate in Office Admin, Secretarial and Personal Assistant Training”.
Entry RequirementLearners must be age 16 or over and should have basic understanding of the English Language, numeracy, literacy and ICT.
Career Path

Following successful completion of the course, you could apply to become:

  • An Officer Administrator
  • A Secretary 
  • An Executive Secretary 
  • Administrative Secretary 
  • A Personal Assistant
  • An Office Manager
  • An Administrative Officer 

According Payscale.com (2018), following average salary figures are available in the UK job market for relevant job titles: 

  • The average salary for an Office Administrator is £17,158 per year. 
  • The average salary for a Secretary is £19,460 per year.
  • An Executive Secretary or Administrative Assistant earns an average salary of £22,191 per year.
  • An Administrative Secretary earns an average salary of £18,794 per year
  • The average salary for a Personal Assistant is £25,003 per year.
  • An Office Manager earns an average salary of £24,073 per year
  • An Administrative Officer earns an average salary of £19,041 per year


Common Career Paths For Secretary

Course Search: office admin training courses, office admin courses online, office admin courses, secretary course online, certified professional secretary course, secretary certificate course, personal assistant training courses, personal assistant courses, pa courses online

Course Curriculum

1. business reports and letter writing
Business Writing Skills 02:00:00
Introduction to Business Report Writing 00:29:00
Exploring Reports 00:34:00
How to Prepare for Writing 00:51:00
Exercise Files: Business Report Writing 00:00:00
2. e-mails writing tips
Introduction to Effective Email Writing 00:25:00
Writing Email Messages 00:22:00
Email Manners 00:25:00
3. typing speed development
Effective Typing 00:00:00
4. tips for speed reading
Tips for Speed Reading 00:07:00
5. microsoft word
Introduction to Microsoft Word 00:01:00
First Step to MS Word 00:31:00
Text Editing & Formatting 00:44:00
Formatting Paragraph and Pages 00:48:00
Creating Styles, Themes, Number and Bullets 00:39:00
Columns & Tables 01:33:00
Macros and Proofing 00:33:00
Sharing and Reviewing Documents 00:27:00
Modify Word Document 00:15:00
Exercise Files: Microsoft Word 2016 00:00:00
6. microsoft excel
Getting Started with Microsoft Excel 00:42:00
Data Entering 00:24:00
Creating Formulas and Functions 00:41:00
Formatting 01:02:00
Worksheet Views, Multiple Worksheets and Workbooks 00:52:00
IF, VLOOKUP, and Power Functions, Security & Sharing 00:51:00
Data Management, Data Analysis Tools 01:20:00
PivotTables & Macros 01:21:00
Exercise Files: Microsoft Excel 2016 00:00:00
7. microsoft powerpoint
Getting Started with Microsoft PowerPoint 00:10:00
Working with Presentations & Slides 00:37:00
Adding Pictures & Contents to Slides 00:46:00
Adding Shapes, Diagrams, Charts, Video, Audio, and Animation to Slides 00:39:00
Preparing & Delivering Speech 01:01:00
Reusing and Sharing Presentations 00:20:00
Exercise Files: Microsoft PowerPoint 2016 00:00:00
8. microsoft outlook
Getting Started with Outlook 00:08:00
Adding and Connecting Accounts, Reading & Organizing Mails 01:02:00
Creating and Sending Mail, Creating and Working with People 00:44:00
Working with Delegates & Calendars 00:40:00
Creating Tasks and Notes, Working with Outlook Data 00:13:00
9. microsoft access
Introduction to MS Access 00:35:00
Creating Tables & Setting up Properties 01:04:00
Queries 01:32:00
Creating Forms & Reports 02:13:00
Working with Macros, Integrating Access with Office Suite 00:34:00
Database Management 00:28:00
Exercise Files- Microsoft Access 2016 00:00:00
10. diary management
Diary Management 00:00:00
Diary and Time Management with Outlook 01:26:00
11. handling confidential documents
Handling Confidential Documents 00:00:00
12. successful meeting minutes
Taking Minutes 00:23:00
13. note taking
Note Taking 00:40:00
Exercise Files : Note Taking 00:00:00
14. document proofreading
Document Proofreading 00:00:00
15. appointment booking and arranging interviews
Appointment Booking and Arrange an Interview 00:12:00
16. delivering postal mail
Delivering Postal Mail 00:33:00
17. dictating
Dictating 01:09:00
18. customer service and telephone handling skills
Customer Service Basics Over the Phone 00:30:00
Get the facts- ask the right questions 00:21:00
Discuss Solutions- learning to listen 00:10:00
Dealing with difficult customers 00:20:00
Developing Inbound & Outbound Telephone Skills 00:30:00
Hot Telephone Tips 00:12:00
19. organising a meeting
Organising a Meeting 00:00:00
Exercise Files: Organising Meeting 00:00:00
20. data management, record keeping and filing
Data Management & Record Keeping 00:00:00
21. event planning
Event Planning Essentials 00:00:00
22. arrange business travel & accommodation
Arranging Business Travel and Accommodation 00:00:00
23. bookkeeping
Introduction to Accounting 00:33:00
Financial & Managerial Accounting 00:00:00
Taxes 00:25:00
24. quickbooks for payroll management
Introduction to QuickBooks 00:18:00
Setting up the Employee Payroll 00:40:00
Running the Payroll 00:29:00
Exercise Files: QuickBooks for Payroll Management 00:00:00
25. invoicing/petty cash
Invoicing and Petty cash 00:00:00
26. supervising and monitoring the office works
Supervising and monitoring the office works 00:00:00
27. time management
Introduction to Time Management 00:22:00
Fundamentals of Productivity 00:35:00
How to Use Your Calendar Effectively 00:31:00
Setting up Priorities and Schedule 00:37:00
Timer Budgeting 00:44:00
Exercise Files: Time Management 00:00:00
28. motivating employees
Motivating Employees 00:24:00
29. creating an effective cv and cover letter
Business Resumes & Job Applications 01:00:00
How to Gather Information for Your CV 00:32:00
Write your CV 00:37:00
CV Writing Tips and Layouts 00:33:00
Different CV Formats 00:47:00
Saving a CV to Different Formats and Online CV Banks 00:34:00
Finishing Your CV 00:21:00
Exercise Files: Creating an Effective CV 00:00:00
30. job functions and description of office admin & manager
Job functions and Description of Office Administrator and Manager 00:00:00
mock exam
Mock Exam: Office Admin, Secretarial and PA Training 00:40:00
final exam
Exam: Office Admin, Secretarial and PA Training 00:40:00
£199 £49 (inc. VAT)

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  • 365 Days
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  • Course Certificate
  • 75Guided Learning Hours
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  • 30 Number of Modules
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CPD Accredited

Accredited Qualification


Unit Summary


Accredited by CPD & iAP

Awarded by iAP

CPD Accredited

CPD Membership No: 10582

Study independently accredited and recognised CPD courses. Gain your certification today

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Build Your CV Here
cv All students enrolled with Global Edulink are entitled to a CV Writing and Interview Skills Pack, which includes CV templates, cover letter guidance, and advice for interviews. MORE INFO
cv If you need career support Global Edulink is here for you. We provide excellent career support through our Career Support Service.

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Course Reviews


23 ratings
  1. Laura Newman


    I love the ease of online learning and moving at my own pace. Global Edulink gave me that opportunity! I

    recommend Global Edulink to everyone who is looking for an online program.

  2. Karan Hiester


    This was the best experience I have had with a self-pace program! It was explained well and any questions I had

    were answered asap.

  3. Misty Reed


    This Course was easy to use and allowed me to work on my CDA at my own pace. I could work as fast or as

    slow as I needed to base on my work schedule.