Social Media in the Workplace

Access Duration - 365 Days
Awarded By  Accredited By "CPD & iAP"
Guided Learning Hour 07 Guided Learning Hours (07)
Course Material Course Materialr Course Material
Number of Modules 12 Number of Modules 12
Assessment Included Final Exam
Self-study Online
4.3( 3 REVIEWS )
200 STUDENTS

Awarded by

Trust Pilot rating with 1691 reviews
£ 49.00
 

What Will I Learn?

Understand the impact of social media on workplace communication, branding, and culture.
Implement and enforce a comprehensive social media policy that aligns with organisational goals and values.
Respond swiftly and appropriately to negative social media situations that could affect the workplace.
Identify potential risks, including privacy concerns, reputational damage, and compliance issues.

Overview 

Transform Workplace Communication

As social media becomes a constant presence in our daily lives through invitations, reels, and posts, many feel compelled to share both their personal and professional experiences on platforms like LinkedIn, Twitter, Instagram, YouTube, and Facebook. This can be highly time-consuming, with many users unaware of how much social media is affecting their day-to-day routines. 

Organisations are increasingly recognising the drawbacks of excessive social media use. It can lead to mental fatigue, decreased productivity, and even take control of one’s life. As electronic communication plays a larger role in how we connect, it’s essential to understand social media and learn how to use it properly and effectively in the workplace. 

Exploring Social Media in the Workplace;

  • Understand the pros and cons of integrating social media into the work environment.
  • Identify common challenges and develop effective strategies for productive social media use.
  • Stay current with technological advancements to boost efficiency in the workplace.
  • Learn how to create clear guidelines for responsible social media usage by employees.
  • Develop a comprehensive social media policy to protect both employees and organisations from potential mishaps

Key Highlights:

  • Adhere to posting protocols and know the steps to take when issues occur.
  • Engage with customers and clients by distributing relevant information.
  • Monitor and manage social media platforms to prevent bullying and harassment.
  • Recognise social media as a valuable tool that can enhance the company’s success.
  • Join online communities to stay connected with people who share similar interests.
  • Use social media responsibly to maintain a healthy balance between work and mental well-being.

Why Choose Global Edulink?

Invest in Your Future with Global Edulink

Global Edulink is a leading and well-established online education provider in the thriving e-learning industry in the UK. Our primary objective is to provide complete access to education for learners worldwide. With a commitment to innovation, we continuously strive to keep our courses and resources cutting-edge and up-to-date. At Global Edulink, we believe education has the power to break down barriers and change lives. We are dedicated to creating a world-class educational environment that promotes equality, prosperity, and opportunities for all. Recognised by highly respected accrediting organisations, our mission is to empower learners globally and help them achieve their full potential. The Social Media in the Workplace Certificate enables learners to effectively use social media in their place of work to their benefit.

Key Features of Learning with Global Edulink; 

  • 14 days Free Trial Access to our Online Courses
  • A Dedicated Personal Tutor & Key Account Manager
  • Comprehensive Video Training
  • 12 Months Access to the Online Learning Portal
  • Blended Learning Experience & Virtual Group Discussions
  • Personalised Career Support and Coaching Sessions
  • Special Discounts and Benefits on Future Purchases
  • Excellent Customer Support Team
  • Flexibility & Convenience at Your Fingertips

 

  • Awarding Body
  • Learning Outcomes
  • Who Is This For?
  • Entry Requirements
  • Exam Details
  • Certification
  • Academic Progression
  • Completion Timeframe
  • Learner Support
  • Career Path

CPD (Continuing Professional Development)

CPD is a globally recognised accreditation body that provides certification for learning activities and professional training. CPD ensures learners across various industries maintain and enhance their skills, knowledge, and expertise through structured and measurable learning experiences. Their certification is widely respected and signifies that a course or programme meets high standards for professional development, allowing learners to demonstrate their commitment to staying current and competent in their respective fields. CPD-certified courses help professionals meet industry-specific regulatory or certification requirements. In the United Kingdom, The CPD Standards Office is a non-governmental organisation that formally assesses and accredits professional education, ensuring it matches a set of rigorous standards of quality and relevance for professional development.

  • Understand the impact of social media on workplace communication, branding, and culture.

  • Implement and enforce a comprehensive social media policy that aligns with organisational goals and values.

  • Learn to use various social media platforms to build communication, teamwork, and engagement within the organisation.

  • Identify potential risks, including privacy concerns, reputational damage, and compliance issues.

  • Demonstrate appropriate and ethical behaviour on social media platforms, ensuring a positive and professional online presence.

  • Respond swiftly and appropriately to negative social media situations that could affect the workplace.

This certification is suitable for those who wish to make social media a useful resource in the workplace;

  • Employees

  • Employers & organisations

  • Team leaders & supervisors

  • HR professionals

  • PR personnel

  • Managers

  • Marketing professionals

  • Small business owners & entrepreneurs

  • Freelancers & remote workers

  • Educators & trainers

  • There are no formal requirements for this course. Learners with any educational background can enrol for Social Media in the Workplace.

Mock Exam Overview:

  • The mock exam for the social media course consists of 10 questions per module, which you will complete at the end of each video.

Final Exam:

  • Type of Exam: Multiple-Choice Questions

  • No. of Questions: 30

  • Duration: 45 Minutes (1.5 minutes per question)

  • Pass Mark: 65%

Upon the successful completion of the course, individuals will be awarded the Certificate for Social Media in the Workplace by CPD.

After completing Social Media in the Workplace, you can choose to progress to courses covering digital marketing, digital ethics and online privacy, social media analytics and metrics, and various other related programmes.

This course takes approximately one hour and ten minutes to complete, but can be extended, depending on your pace and availability. The duration of the course may vary based on your study time and understanding of the materials. We offer unlimited support for up to 12 months for Social Media in the Workplace.

From day one, we are committed to helping you succeed in your studies. Our dedicated student support team is always on hand to offer advice and guidance. Whether you have questions about course materials or need help navigating our platform, support is just a click away, ensuring you have the resources you need throughout your learning journey.

Harness Social Media to Enhance Efficiency 

Completing Social Media in the Workplace can lead to roles where you’re responsible for managing internal and external communication through digital channels. While this certificate is knowledge-based, you will learn to apply and leverage your skills to create and enforce social media policies, ensuring social media platforms are used by employees responsibly. This course further benefits those interested in digital marketing, brand management, and human resources.

Course Curriculum

Module 01- Getting Started
Module 01- Getting Started 00:02:00
Lecture Note – Getting Started
Module 02 - What is Social Media? 
Module 02 – What is Social Media?  00:06:00
Lecture Note – What is Social Media?
Quiz : What is Social Media? 00:15:00
Module 03 - Defining Your Social Media Policy (I) 
Module 03 – Defining Your Social Media Policy (I)  00:06:00
Lecture Note – Defining Your Social Media Policy (I) 
Quiz : Defining Your Social Media Policy (I) 00:15:00
Module 04 - Defining Your Social Media Policy (II) 
Module 04 – Defining Your Social Media Policy (II)  00:06:00
Lecture Note – Defining Your Social Media Policy (II)
Quiz : Defining Your Social Media Policy (II)  00:15:00
Module 05 - Creating a Living Document 
Module 05 – Creating a Living Document  00:06:00
Lecture Note – Creating a Living Document
Quiz : Creating a Living Document 00:15:00
Module 06 - Keeping an Eye on Security 
Module 06 – Keeping an Eye on Security  00:07:00
Lecture Note – Keeping an Eye on Security
Quiz : Keeping an Eye on Security 00:15:00
Module 07 - Rules to Follow When Posting (I) 
Module 07 – Rules to Follow When Posting (I)  00:06:00
Lecture Note – Rules to Follow When Posting (I)
Quiz : Rules to Follow When Posting (I) 00:15:00
Module 08 - Rules to Follow When Posting (II) 
Module 08 – Rules to Follow When Posting (II)  00:06:00
Lecture Note – Rules to Follow When Posting (II)
Quiz : Rules to Follow When Posting (II) 00:15:00
Module 09 - Benefits of Social Media 
Module 09 – Benefits of Social Media  00:07:00
Lecture Note – Benefits of Social Media
Quiz : Benefits of Social Media 00:15:00
Module 10 - The Pitfalls of Social Media
Module 10 – The Pitfalls of Social Media 00:07:00
Lecture Note – The Pitfalls of Social Media
Quiz : The Pitfalls of Social Media 00:15:00
Module 11 - Listen to Your Customers
Module 11 – Listen to Your Customers 00:06:00
Lecture Note – Listen to Your Customers
Quiz : Listen to Your Customers 00:15:00
Module 12 - Wrapping Up
Module 12 – Wrapping Up 00:02:00
Lecture Note – Wrapping Up
Final Exam
Final Exam: Social Media in the Workplace 00:45:00

FAQ's

A.The main objective of this course is to teach professionals how to leverage social media effectively in a work setting. You’ll learn how to navigate platforms like LinkedIn, Twitter, YouTube, and Instagram to enhance productivity.
A.You will receive comprehensive video training at Global Edulink. Our customer support team will be available to assist you throughout your learning journey.
A.Global Edulink offers up to 12 months of access to its online learning portal allowing you to progress at your own pace and convenience.
A.This course is suitable for professionals in any field who want to improve their social media skills for work purposes.
A.The course covers topics like social media policy, security in relation to social media, benefits and pitfalls, and employee communication, to list a few.
A.Using social media at work can lead to improved communication, increased brand awareness, better employee engagement, networking opportunities, and collaboration across teams.
A.Yes, upon successful completion of the course, you will receive the Certificate for Social Media in the Workplace awarded by CPD.
A.Yes, one of the key components of the course is teaching you how to develop and implement a clear, effective social media policy.
A.Visit Global Edulink’s official website to enrol for this course. You will receive your login and password details to access our online learning portal.
A.There is a short mock exam after each module. You must also sit a final exam.
A.The course takes approximately one hour and ten minutes, depending on your pace of study and convenience.
A.Yes, the CPD accreditation is recognised by employers and may help enhance your career prospects and academic progression.
A.Common mistakes include over-sharing personal information, mixing personal and professional accounts, and making inappropriate comments. This course teaches boundaries, privacy settings, and the importance of aligning online behaviour with your professional image.
A.You will learn how to navigate privacy settings, set boundaries, and ensure your professional brand is not affected by personal activity.
A.HR managers will benefit from learning how to create, communicate, and enforce social media policies that align with the company’s values.
A.Freelancers and entrepreneurs can use this knowledge to manage their personal brands, engage with clients, and build a professional online presence that attracts business opportunities.
A.Companies should create a social media structure, steps, and instructions on posting guidelines and what actions to take if problems arise.
A.Social media can play a significant role in shaping and maintaining workplace culture. This course will cover how to use these platforms to promote a healthy environment.
A.Yes, it can help if used correctly. Employees do need regular mental health breaks particularly in performance-oriented environments.
A.Employees can join online communities made up of forums where they can meet like-minded folks with shared interests.

Students feedback

4.3

Average rating (3)
4.3
5 Star
4 Star
3 Star
2 Star
1 Star
    E S

    Edwin Sharp

    August 26, 2024
    Recommended

    I never realised how much social media could enhance internal communication until I took this course.

    C D

    Cian Davies

    July 12, 2024
    Beneficial Content

    I feel so much more confident in handling potential social media issues for my company.

    P A

    Percy Anderson

    June 02, 2024
    Good Course

    This course changed the way I approach social media at work.

£49.00
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