Career trends and in-demand jobs in the hotel industry

Students enrolled in an Opera PMS hotel software training course may be curious about the potential career paths available in the hospitality sector. Each lesson within the Opera PMS hotel software training course exposes students to several industry features that will be helpful in their future jobs in hospitality management, ranging from Opera log-in and log-out, the main screen to Opera reports.

In this article, we’ve listed a few hot employment trends and career paths for students who enrol in an Opera PMS hotel software training course.

Top five career trends in the hotel industry

1. Long-term sustainability

Recently, “consumer loyalty” has maintained its status as a popular and brand-name concept in the accommodation industry. Broader moral and environmental considerations are having an increasing influence on decisions taken at the board level as a result of the continued growth of avoiding disposable plastics, restricting the use of unnecessary paper owing to certain receipts, and reducing food waste. 

When decisions concerning fundamental issues, like where to place towel rails during redesigns, are made at scale, the outcomes are astounding. Replacing smaller, privately purchased electronics with larger ones, using ethically manufactured bed linens made of natural material, and reducing energy use with clever lighting are a few more modest eco-friendly modifications.

2. Investment management plan

The resource-light business model has developed some good forward momentum. Currently, the separation of responsibilities and land resources enables neighbourliness firms to focus on their core competencies, leading to improved proficiency.

In any event, it does raise the complexity and possibility of organisational issues, which explains the emergence of new jobs like resource managers. New job classes have also formed as the hospitality industry has grown increasingly complex. While this has been going on, interest in mathematical skills has increased (for estimating, planning, etc). An individual may sharpen their mathematics abilities and become qualified to keep up with this professional trend in the hotel business with the aid of a diploma in hotel management and Opera PMS software.

3. Individualisation

The visitors here wish to be seen as persons and treated as such. While tools like Mailchimp and Zoho have made customised email advertising more accessible to the general public by offering a highly targeted audience with clear messaging, businesses are going over and beyond to welcome their guests. Hence, mastering Opera PMS hotel software not only helps you maintain a unique relationship with guests but also elevates the standard of the hotel to a trendy level.  

The information enables hotels to go far beyond just including the customer’s name in email announcements to customise offers and improvements and thereafter provide services that are similar to those from prior stays.

Cutting-edge frameworks like CRM and CEM use huge data to create fair, scaled linkages between guests and hosts. AI-controlled chatbots have proven to be a crucial component of customer care during the booking process and when responding to visit requests.

The use of the executives’ tools to track and improve pay, client communications, property, channels, and renown is gradually forming in operations. It is also promoting the growth of the relevance of middleware, client profiling, predictive analysis, and integrated informing (programming that interfaces dissimilar frameworks).

4. Stay updated with the concepts of economics and essentialism

The present trend in the hotel sector is such that you may need to stay up with the creative notions of economics and essentialism with the help of an online Opera PMS hotel booking software training course. It is not only to improve your talents but also to meet the clients’ expectations of high levels of personalisation and one-of-a-kind experiences. This might lead to the extinction of the trip planner and the growth of the independent explorer.

“Travel liability” is a well-known concept. Travellers are less concerned with gaining wealth and more concerned with spending it wisely, truly, and in ways that benefit the world. Novel experiences that reward community networks in significant ways, as well as speciality hotels, adventurous adventures, and relaxing retreats, are all tempting.

5. Digital experiences of the guests

Hoteliers are increasingly relying on software to manage the services they provide to their customers, and they now have complete control over many aspects of the visitor cycle and experience. 

Indeed, the advancement toward sophisticated and contactless administrations has accelerated since approximately 2020. Client-facing administrations, for example, flexible registration, contactless instalments, voice control, and biometrics, are receiving a makeover as a result of the expanding utilisation of innovation-aided arrangements.
Customers who have become accustomed to unlocking their phones and computers using face and distinctive mark validation will soon want a comparable convenience in their accommodations. Unfortunately, firms that want to embrace these upgrades may discover that they are costly to keep up with. We recommend that you delve deeper into this trend with the assistance of an Opera PMS hotel software training course and contribute if you want to stay on top of things.

Five in-demand jobs in the hotel industry

1. Hotel manager

Hotel managers are critical to the success of any hotel operation. 

Their responsibilities are so diverse that it would be simpler to list the jobs in which they are not involved. 

As you can expect, the role requires a great deal of responsibility and leadership, and individuals who can prove their worth are paid appropriately.
Average pay per year: GBP80,000

2. Executive chef

Executive chefs have extensive industry experience and have typically worked their way through the ranks, learning firsthand what it takes to operate a commercial kitchen.

This is primarily a management position that entails managing the work of other chefs. Menu planning, food and labour cost management, recruitment, and acquiring equipment as required are all significant roles. Although there may be some cooking involved, most of the working day is spent on supervising or administrative activities.

Average pay per year: GBP28,000 to GBP79,000

3. Events manager

4. Public house manager 

Front-of-house work, employee recruiting, bookkeeping, and stock control are just a few of the responsibilities of a public house manager. You may own your premises or work for a brewery or pub chain to manage the business; in either case, you’ll need a personal licence to serve alcohol, which is obtained through an authorised licensing qualification.

Aside from the licence, no formal credentials are necessary, although job experience is frequently valued. However, along with the background, a solid diploma in hotel management and Opera PMS software is a perfect credit to get you the job. 
Average pay per year: GBP35,000

5. Hotel front desk representative

When a guest checks into a hotel, the primary point of contact is a hotel front desk representative. Their major responsibility is to guarantee that all parts of their lodging, including reservations, payment information, cleaning, and other offers and facilities that accompany their stay, are efficiently managed. To summarise, a hotel front desk employee must be well-organised, articulate, and polite to provide visitors with a remarkable experience.
People that excel in this profession are enthusiastic about answering customers’ questions, processing and changing bookings, and supporting visitors with arrivals, departures, and baggage issues. When searching for the ideal employee, most businesses seek past customer service experience as well as good communication abilities. While a degree in hospitality or hotel management is preferred, many jobs require at least a diploma in hotel management and Opera PMS software.

Average pay per year: GBP21,558

Mastering Opera PMS hotel software not only enables individuals to keep up with career trends and aim for in-demand jobs in the hotel industry but also helps to stay one step ahead in the fast-evolving world. Technology is easily replacing man labour everywhere, and an Opera PMS Hotel software training course can be of great use to excel in the industry. It is available in fast-paced learning systems and also at affordable prices.