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What Will I Learn?

Learn the Opera PMS Hotel Software so that a career as a hotel receptionist or front desk supervisor may be attained in the future
Learn the skills which are necessary to use this system effectively in a hotel
Learn how to make reservations and make amendments using this software
Learn how to manage the check-in and check-out processes of customers using the software
Manage room service and cashiering of the hotel via the software
Learn to generate Opera PMS reports to analyse the hotel functions effectively

Need to get to grips with Opera PMS Hotel Software?

Being able to use Opera PMS Hotel Software is very important for a Hotel Receptionist, which is why we’ve created this course. Whether you have some experience as a Receptionist, or are a beginner, we cover everything. As well as qualifying you for a Receptionist role, this certificate can also lead to a career as a Front Desk Supervisor or Manager. It will demonstrate to prospective employers that your knowledge is up-to-date and will make you more employable.

Studying with Global Edulink has many advantages. The course material is delivered straight to you, and can be adapted to fit in with your lifestyle. It is created by experts within the industry, meaning you are receiving accurate information, which is up-to-date and easy to understand.

This course is comprised of professionally narrated e-Learning modules, interactive quizzes, tests and exams. All delivered through a system that you will have access to 24 hours a day, 7 days a week for 365 days (12 months). An effective support service and study materials will build your confidence to study efficiently and guide you to secure your qualification.

Course Objectives

The Opera PMS hotel booking and reservation system is the most popular PMS system, used by leading hotel brands all over the world, and this training course will help you to develop all of the skills needed to operate it.

Who is the course for?

The course is suitable for those looking for work as a receptionist in the hospitality industry, newly appointed front-desk staff, experienced receptionists who want to build their Opera PMS skills and those returning to the industry who want to update their skills.

Method of assessment

At the end of the course, you will take an online multiple choice test, which is marked automatically, giving you an instant grade.

Successful candidates will earn the “Certificate in Opera PMS Training”.
Entry requirements
  • Applicants must be 16 or over
  • Applicants must have a basic understanding of English language, literacy, numeracy and ICT
Career path

This qualification will help you to find work as a front desk operator in the hotel industry, and from there you could earn a promotion to become a supervisor or manager.

Please note that Opera PMS software is not included with this course.

Still not convinced?

Download our course brochure & learn more about this course.

Course Curriculum

1. opera log in and log out, main screen
Opera Log In and Log Out, Main Screen 00:04:00
2. profile creation and amendments
Profile Creation and Amendments 00:04:00
3. profile notes
Profile Notes 00:03:00
4. finding reservations – 2 ways
Finding Reservations – 2 ways 00:02:00
5. rate query screen
Rate Query Screen 00:01:00
6. creating reservation
Creating Reservation 00:06:00
7. preferences and features requests
Preferences and Features Requests 00:02:00
8. amending reservation
Amending Reservation 00:02:00
9. cancelling reservation
Cancelling Reservation 00:02:00
10. check in (2 ways)
Check In (2 Ways) 00:05:00
11. check out
Check out 00:03:00
12. cashiering posting charges
Cashiering Posting Charges 00:05:00
13. cashiering splitting and transferring charges
Cashiering Splitting and Transferring Charges 00:02:00
14. cashiering routing
Cashiering Routing 00:04:00
15. alerts
Alerts 00:03:00
16. traces
Traces 00:04:00
17. room status, out of order and out of service
Room Status, Out of Order and Out of Service 00:04:00
18. opera reports
Opera Reports 00:05:00
mock exam
Mock Exam : Opera PMS 00:40:00
final exam
Exam: Opera PMS 00:40:00
£299 £89 (inc. VAT)

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  • 365 Days
  • ,
  • Course Certificate
  • 04Guided Learning Hours
  • Course Material
  • 18 Number of Modules
  • Exam Included

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Accredited by CPD & iAP

Awarded by iAP

CPD Accredited

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Course Reviews


3 ratings
  1. Nicolai Anderson

    This course is exactly what I wanted! I loved my course it was really enjoyable and I learnt so much. I honestly can’t recommend Global Edulink enough and I definitely want to take more of their courses.

  2. Katrine

    Done only for the paper sake

    You can watch and get this info (and even more) for free on Youtube. Still if you need an official certificate and you are willing to pay for a hard copy additional 1/3 of course’s rate, go ahead!

  3. Kevin Rowland


    Really good overview course. This was the first distance learning course that I had embarked upon. I have found the process incredibly accessible and easy to get to grips with. I have learnt a great deal and would recommend the course to others.