Overview:

Working in the hotel and hospitality industry is a great choice, as once you’re qualified you are able to work anywhere in the world, especially if you know how to use Opera PMS, the world’s leading hotel software. Once you know how to use Opera PMS you will be able to pursue a career in Hotel Reception, and Hotel Reception Management, and could be travelling all over the world, as Opera PMS is used in most hotels. This course has been created by experts with years of experience, and covers everything you need to know to succeed.

Learning with Global Edulink has many advantages. The course material is delivered straight to you, and can be adapted to fit in with your lifestyle. It is created by experts within the industry, meaning you are receiving accurate information, which is up-to-date and easy to understand.

This course is comprised of professionally narrated e-Learning modules, interactive quizzes, tests and exams. All delivered through a system that you will have access to 24 hours a day, 7 days a week for 365 days (12 months). An effective support service and study materials will build your confidence to secure your qualification.

Course Objectives:
  • To navigate Opera PMS
  • To set up an Opera PMS profile
  • To book a reservation on Opera PMS (including preferences, amending reservations, and cancelling reservations)
  • To check guests in and out
  • To carry out cashier functions
  • To manage alerts and traces
  • To manage room function, and status

Course Description:

This online training course is comprehensive and designed to cover the topics listed under the curriculum.
Method of Assessment:

At the end of the course learners will also take an online multiple choice questions assessment test. This online multiple choice questions test is marked automatically so you will receive an instant grade and know whether you have passed the course.

Certification:

Successful learners will be awarded a certificate in Mastering Opera PMS.

Entry Requirements:

Learners should be age 16 or over, and must have a basic understanding of Maths, English, and ICT.

Career Path:

This course allows you to pursue a career in any of the following job roles:

  • Hotel Receptionist
  • Hotel Telephone Operator
  • Front of House
  • Hotel Reception Manager

Course Curriculum

free introduction
OPERA PMS – COURSE INTRODUCTION FREE 00:00:00
module 1: opera pms - opera log in and log out, main screen
1. OPERA PMS – OPERA LOG IN AND LOG OUT, MAIN SCREEN FREE 00:00:00
module 2: opera pms - profile creation and amendments
1. OPERA PMS – PROFILE CREATION AND AMENDMENTS FREE 00:00:00
module 3: opera pms - profile notes
OPERA PMS – PROFILE NOTES FREE 00:00:00
module 4: opera pms – finding reservation
OPERA PMS – FINDING RESERVATION FREE 00:00:00
module 5: opera pms - rate query screen
OPERA PMS – RATE QUERY SCREEN 00:00:00
module 6: opera pms – creating reservation
1. OPERA PMS – CREATING RESERVATION 00:00:00
module 7: opera pms - preferences and features request
1. OPERA PMS – PREFERENCES AND FEATURES REQUEST 00:00:00
module 8: opera pms – amending reservations
1. OPERA PMS – AMENDING RESERVATIONS 00:00:00
module 9: opera pms – cancelling reservations
1. OPERA PMS – CANCELLING RESERVATIONS 00:00:00
module 10: opera pms - check in
1. OPERA PMS – CHECK IN 00:00:00
module 11: opera pms - check out
1. OPERA PMS – CHECK OUT 00:00:00
module 12: opera pms – cashiering- posting charges
1. OPERA PMS – CASHIERING- POSTING CHARGES 00:00:00
module 13: opera pms – cashiering- splitting and transferring charges
1. OPERA PMS – CASHIERING- SPLITTING AND TRANSFERRING CHARGES 00:00:00
module 14: opera pms - cashiering- routing
1. OPERA PMS – CASHIERING- ROUTING 00:00:00
module 15: opera pms – cashiering- fast postings and fixed charges
1. OPERA PMS – CASHIERING- FAST POSTINGS AND FIXED CHARGES 00:00:00
module 16: opera pms – alerts
1. OPERA PMS – ALERTS 00:00:00
module 17: opera pms – traces
1. OPERA PMS – TRACES 00:00:00
module 18: opera pms - rooms management- room status, out of order and out of service
1. OPERA PMS – ROOMS MANAGEMENT- ROOM STATUS, OUT OF ORDER AND OUT OF SERVICE 00:00:00
module 19: opera pms - opera reports
1. OPERA PMS – OPERA REPORTS 00:00:00
module 20: opera pms - hot keys on opera
1. OPERA PMS – HOT KEYS ON OPERA 00:00:00
mock exam
Mock Exam: Mastering Opera PMS 01:00:00
final exam
Exam: Mastering Opera PMS 01:00:00
£349 £119 (inc. VAT)

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  • 365 Days
  • Course Certificate
  • ACCREDITED BY CPD & iAP
  • 04Guided Learning Hours
  • Course Material
  • 20 Number of Modules
  • Exam Included

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Course Reviews

3

3
1 ratings
  1. avin Danil

    MASTERING OPERA PMS

    I signed up for this course hoping that some of my doubts about OPERA PMS and the terminologies would be clarified. And yes! All that and more.

    3