Diploma in Supervision at QLS Level 3

Access Duration - 365 Days
Awarded By Endorsed by "Quality Licence Scheme"
Guided Learning Hour 100 Guided Learning Hours (100)
Course Material Course Material
Number of Modules 07 Number of Modules 07
4.8( 5 REVIEWS )

Endorsed by


What Will I Learn?

Learn the roles and responsibilities of a supervisor
Learn to develop your own personal motivational skills
Learn to enhance your listening skills
Improve in your communication and build a good rapport with your team
Learn how to organise an effective team


The Diploma in Supervision at QLS Level 3 is designed for learners who want to acquire supervisory skills. Learn what it takes to be an effective supervisor from basic supervisory skills to managing challenging situations or uncivil behaviour in the workplace. The course will educate learners on the fundamental skills of supervision which include qualities and principle of leadership. You will learn what it takes for employees to trust a supervisor and how to improve listening skills so that employees are made to feel valued and appreciated.

The course will present individuals with valuable information on enhancing communication skills, encouraging team building efforts and managing conflict in the workplace.

The Diploma in Supervision at QLS Level 3 course will also detail how to effectively manage situations that may get out of hand and apply techniques to avoid grievances. The course will focus on different types of people that make up a team, how to build an effective team and maintain rapport with employees. It is an excellent supervision course for individuals already employed as supervisors, or for those who want to gain a fresh start in a supervisory position. 

The Quality Licence Scheme, endorses high-quality, non-regulated provision and training programmes. This means that Global Edulink has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 3 against level descriptors published by Quality Licence Scheme, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.

This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. We will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.

Why Choose Global Edulink?

Global Edulink offers the most convenient path to gain skills and training that will give you the opportunity to put into practice your knowledge and expertise in an IT or corporate environment. You can study at your own pace at Global Edulink and you will be provided with all the necessary material, tutorials, qualified course instructor, narrated e-learning modules and free resources which include Free CV writing pack, free career support and course demo to make your learning experience more enriching and rewarding.

Who is this course aimed at?

  • Supervisors
  • Coordinators
  • Team Leaders
  • Officers
  • Anyone with a desire to take on a supervisory role
  • Entry requirements
  • Access Duration
  • Method of assessment
  • Certification
  • Endorsed by
  • Progression and Career Path
  • Other benefits
  • Learners should be age 19 or over, and must have a basic understanding of Maths, English, and ICT.
  • A qualification at level 2 or above in any discipline.
The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course.  The course is self-paced and you can complete it in stages, revisiting the lectures at any time.

In order to complete the Diploma in Supervision at QLS Level 3 successfully , all students are required to complete a series of assignments. The completed assignments must be submitted via the online portal. Your instructor will review and evaluate your work and provide your feedback based on how well you have completed your assignments.

While the submission of your assignment is compulsory for you to get your Quality Licence Scheme certification, you can also receive another CPD & iAP, free e-certificate if you take a 20 multiple choice exam.

Those who successfully complete the course will be issued the Diploma in Supervision at QLS Level 3 by the Quality Licence Scheme.

Course Code: QLS-04889

The Quality Licence Scheme is part of the Skills and Education Group, a charitable organisation that unites education and skills-orientated organisations that share similar values and objectives. With more than 100 years of collective experience, the Skills and Education Group’s strategic partnerships create opportunities to inform, influence and represent the wider education and skills sector.

The Skills and Education Group also includes two nationally recognised awarding organisations; Skills and Education Group Awards and Skills and Education Group Access. Through our awarding organisations we have developed a reputation for providing high-quality qualifications and assessments for the education and skills sector. We are committed to helping employers, organisations and learners cultivate the relevant skills for learning, skills for employment, and skills for life.

Our knowledge and experience of working within the awarding sector enables us to work with training providers, through the Quality Licence Scheme, to help them develop high-quality courses and/or training programmes for the non-regulated market.

Once you successfully completed the Diploma in Supervision at QLS Level 3, you will gain knowledge and skills that will give your career the jumpstart you have always wanted. With this completion you can further expand your education or go onto work in numerous positions that will also put you in line to demand a higher salary or job promotion. The average UK salary per annum according to https://www.payscale.com is given below.

  • Supervisor - £24,856 per annum
  • Team Leader - £24,189 per annum
  • Project Coordinator - £24,182 per annum
Other jobs you can get
  • Officer - General
  • Written and designed by the industry’s finest expert instructors with over 15 years of experience
  • Repeat and rewind all your lectures and enjoy a personalised learning experience
  • Unlimited 12 months access from anywhere, anytime
  • Save time and money on travel
  • Learn at your convenience and leisure
  • Eligible for  TOTUM discount card

Key Features

Gain an Accredited UK Qualification
Access to Excellent Quality Study Materials
Personalised Learning Experience
Support by Phone, Live Chat, and Email
Eligible for TOTUM Discount Card
UK Register of Learning Providers Reg No : 10053842

Course Curriculum

01. Making the Change - Becoming a Supervisor
Making the Change – Becoming a Supervisor
02. Your Role as a Supervisor
Your Role as a Supervisor
03. Leadership in Decision Making and Problem Solving
Leadership in Decision Making and Problem Solving
☑ Assignment
Assignment Brief
☑ Submit Your Assignment
04. Communication Skills
Communication Skills
05. Job Instructions
Job Instructions
06. Conflict Management and the Management of Agreement
Conflict Management and the Management of Agreement
07. Team Building
Team Building
☑ Assignment
Assignment Brief
☑ Submit Your Assignment
Exam Quiz

Students feedback


Average rating (5)
5 Star
4 Star
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1 Star
    E B

    Elle Barnwell

    February 18, 2019
    Good Experience

    This course enabled me to be more productive in my workplace after gaining this qualification. Good experience.

    S D

    Sharlene Diaz

    February 11, 2019
    Greatly Satisfied!

    I am greatly satisfied with this course as I was able to understand the different concepts of supervision and how to be a more effective and efficient supervisor in my field of work. Much appreciated and thoroughly recommended.



    January 23, 2019
    Highly Appreciated

    The quality of the content which I learnt was very high and this was also applicable in my professional life. Appreciate it very much.



    January 18, 2019
    Highly Recommended

    Working in this field of work, I found this course highly informative and useful in my professional life. I would highly recommend this course to anyone.

    A W

    Amy Wills

    January 14, 2019
    Great Course

    Greatly improved my career prospects after the completion of this course. Greatly appreciate it and the progression which I gained.

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