Enquire Now

What Will I Learn?

Learn the fundamentals of the software
Understand how to compose, access and respond to messages
Ability to increase competency level and productivity by learning the skills and knowledge to manage emails, schedule appointments and keep track of contact information
Learn all the details on how to manage messages using this tool
Skills and knowledge on how to work effectively using the Outlook Calendar
Learn how to create and manage contacts, tasks and notes

Stay connected with Outlook

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, journal, and allows note taking, and web browsing. Outlook is used widely in the world of work, so this certificate will dramatically enhance your CV. This course is beginner level, and focuses on Outlook 2010, so if you’ve never used Outlook before, this course is for you!

Studying with Global Edulink has many advantages. The course material is delivered straight to you, and can be adapted to fit in with your lifestyle. It is created by experts within the industry, meaning you are receiving accurate information, which is up-to-date and easy to understand.

This course is comprised of professionally narrated e-Learning modules, interactive quizzes, tests and exams. All delivered through a system that you will have access to 24 hours a day, 7 days a week for 365 days (12 months). An effective support service and study materials will build your confidence to study efficiently and guide you to secure your qualification.

Course Objectives

  • That you can navigate Outlook
  • Gain an understanding of what Outlook is used for
  • Understand emails and email management
  • That you are able to manage contacts in Outlook
  • That you can set tasks, appointments and events
  • That you can manage meeting requests and responses

Who is it for?

  • Anyone hoping to work in an office
  • Those who would like to work in admin
  • Job seekers / graduates / students

Course Description

This online training course is comprehensive and designed to cover the topics listed under the curriculum.

Method of Assessment

At the end of the course learners will also take an online multiple choice questions assessment test. This online multiple choice questions test is marked automatically so you will receive an instant grade and know whether you have passed the course.


Those who successfully complete this course will be awarded a certificate in Microsoft Outlook 2010 – Beginner.

Entry Requirements

Learners on this course must be 16 or over, and should have a basic understanding of English, Maths and ICT.

Career Path

This course will not train you to do a specific job, but it will radically increase your chances of getting a job in any of the following areas:

  • Administration
  • Reception
  • PA
  • Office

PLEASE NOTE: We do not provide any software with this course, please acquire Microsoft Outlook 2010 separately.

Course Curriculum

module 01 – introduction to outlook
Module 01 – Introduction to Outlook 00:21:00
module 02 – reading and responding to messages
Module 02 – Reading and Responding to Messages 00:37:00
module 03 – managing email messages
Module 03 – Managing Email Messages 00:30:00
module 04 – managing your contacts
Module 04 – Managing Your Contacts 00:27:00
module 05 – working with tasks
Module 05 – Working With Tasks 00:25:00
module 06 – create appointments and events
Module 06 – Create Appointments and Events 00:35:00
module 07 – handling of meeting requests and responses
Module 07 – Handling of Meeting Requests and Responses 00:22:00
mock exam
Mock Exam: Microsoft Outlook 2010 – Beginner 00:40:00
final exam
Exam: Microsoft Outlook 2010 – Beginner 00:40:00
£199 £49 (inc. VAT)

Buy Now

Add To Cart

  • 365 Days
  • Course Certificate
  • 03Guided Learning Hours
  • Course Material
  • 07 Number of Modules
  • Exam Included

Inquiry Now

  • By submitting your information, you agree to the terms and conditions stated in our privacy policy.
Call Back


CPD Accredited

Accredited Qualification


Unit Summary


Accredited by CPD & iAP

Awarded by iAP

CPD Accredited

CPD Membership No: 10582

Study independently accredited and recognised CPD courses. Gain your certification today

Buy with Confidence


Build Your CV Here
cv All students enrolled with Global Edulink are entitled to a CV Writing and Interview Skills Pack, which includes CV templates, cover letter guidance, and advice for interviews. MORE INFO
cv If you need career support Global Edulink is here for you. We provide excellent career support through our Career Support Service.

Paypal Credit

Smiley face

NUS Extra Card

NUS Extra Card

Every student of Global Edulink is eligible to apply for an NUS Extra card, allowing you to enjoy great saving by top brands on the high-street and online.

Course Reviews


1 ratings
  1. Olive Yu

    Good course

    Good course. At times a bit basic, but picked up a few things that I didn’t know that have applied in the work place. So good value for money in my opinion.