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What Will I Learn?

Office Administration and Reception Skills
Bookkeeping and Payroll Management Skills
MS Office Skills, Human Resource Management
Leadership Skills
Time Management Skills


The Multitasking Office Administrator course is comprehensive and designed for professionals who aspire to gain the title of Office Administrator and for individuals who are already employed in Administrative positions. This course is perfect if you want to climb the career ladder and take your administrative knowledge to the next level. Administration is central to the operation of a company. And gaining a high level qualification in this field is often favoured by potential employers both locally and internationally.   

The Multitasking Office Administrator course covers key topics and will help individuals move forward in their careers in multiple sectors. Individuals will gain extensive skills in office administration that will enable them to fulfill the desired role.

Individuals will gain an understanding on how to use the right administrative tools, procedures and guides. You will also gain skills in writing letters and reports, understanding bookkeeping and payroll and overlooking office management. This 

Multitasking Office Administrator course combines both theoretical and practical skills and knowledge to help you aim for the career you’ve been always dreaming of.


Why study at Global Edulink?

Global Edulink offers the most convenient path to gain recognised skills and training that will give you the opportunity to put into practice your knowledge and expertise in an IT or corporate environment. You can study at your own pace at Global Edulink and you will be provided with all the necessary material, tutorials, qualified course instructor, narrated e-learning modules and free resources which include Free CV writing pack, free career support and course demo to make your learning experience more rewarding.

Course objectives
  • The Multitasking Office Administrator course will help learners enhance their knowledge in 5 essential skills that will ensure you have competitive advantage in terms of potential employment opportunities.  
  • Learners will gain an understanding in Quickbooks and Sage 50, two accounting software that are critical to the role of an Office Administrator, but are not included in the standard course. Learners will be able to perform day to day accounting tasks and manage invoices and sales, VAT records and write financial reports.  These are additional skills that will give you an edge over your competition when it comes to job interviews and promotions.
  • Human Resources remain the core function of a business entity. The tasks have a major impact on day to day operations of a company and play a role in its growth and success. Individuals will learn about recruitment, leading a team, training and performance management.
  • The course will also make you proficient in MS Office and you will gain skills in Word, Excel, Access and PowerPoint.
  • Learn good time management skills and enhance both your personal and professional life. Become more productive in the workplace and at home and produce high quality results. Learn how to create a healthy balance between work and life.
Entry requirements
  • Basic knowledge of English, Maths and ICT
  • Individuals working in Administrative roles
  • Anyone interested in expanding their administrative knowledge and skills
Who is this course for?
  • Secretary
  • HR Personnel
  • Finance Assistant
  • Administrative Personnel
Course Duration

The course will be directly delivered to you, and you will have unlimited access 24/7. You have 12 months access to the online learning platform from the date you joined the course, and you can do it from anywhere, anytime.

Method of Assessment

At the end of each course you will be required to take a multiple choice question assessment test. The multiple choice question assessment will be automatically marked with learners receiving an instant grade.

CertificationThose who successfully complete the exam will be awarded a certificate in Advanced Diploma in Office Administration.
Awarding Body

The certificate will be awarded by CPD and iAP. This internationally recognised qualification will make your CV standout and encourage employers to see your motivation at expanding your skills and knowledge in an established organisation.

Career Path and SalaryOnce you successfully complete the exam you will be qualified to work in the following position.

  • Office Administrator

The qualification will also put you in line to demand a higher salary or job promotion. The average UK salary for an Office Administrator is £17,158 per year according to https://www.payscale.com.

Common Career Paths For Office Administrator



Course Curriculum

➤ module 1: office administration and reception skills
1.1 business reports and letter writing
Business Writing Skills 02:00:00
Introduction to Business Report Writing 00:03:00
Exploring Reports 00:34:00
How to Prepare for Writing 00:51:00
Exercise Files: Business Report Writing 00:00:00
1.2 e-mails writing tips
Introduction to Effective Email Writing 00:25:00
Writing Email Messages 00:22:00
Email Manners 00:25:00
1.3 typing speed development
Effective Typing 00:00:00
1.4 tips for speed reading
Tips for Speed Reading 00:06:00
➤ module 2: bookkeeping and payroll skills
2.1 bookkeeping
Introduction to Accounting 00:33:00
Financial & Managerial Accounting 00:00:00
Taxes 00:25:00
2.1.1 quickbooks for payroll management
Introduction to QuickBooks 00:18:00
Setting up the Employee Payroll 00:40:00
Running the Payroll 00:29:00
Exercise Files: QuickBooks for Payroll Management 00:00:00
2.1.2 invoicing/petty cash
Invoicing and Petty cash 00:00:00
2.2 sage 50 computerised accounting
2.2.1 configuration of sage 50 software(introduction to sage 50)
Company SettingsFREE 00:00:00
Save, Back up and Rebuild DataFREE 00:00:00
Set financial year and change program dateFREE 00:00:00
2.2.2 use chart of accounts
Enter, Amend & delete chart of accountsFREE 00:00:00
2.2.3 create and maintain nominal accounts
Plan & post balance on nominal accounts 00:00:00
Create, amend& delete nominal accounts 00:00:00
2.2.4 dealing with customers
Enter customer details 00:00:00
Process sales invoices & credit notes 00:00:00
Enter receipts from customers 00:00:00
2.2.5 dealing with suppliers
Enter supplier details 00:00:00
Process of purchase invoices & credit notes 00:00:00
Enter payments to suppliers 00:00:00
2.2.6 cash receipts
Process & enter cash receipts 00:00:00
2.2.7 cash payments
Process & enter cash payments 00:00:00
2.2.8 bank transfer
Transfer money to business bank account 00:00:00
Transfer money from bank account to petty cash 00:00:00
2.2.9 extract reports
Trial balance, supplier & customer activity, customer & supplier details & nominal ledgers 00:00:00
➤ module 3: ms office skills (2016)
3.1 microsoft word
Introduction to Microsoft Word 00:01:00
First Step to MS Word 00:31:00
Text Editing & Formatting 00:44:00
Formatting Paragraph and Pages 00:48:00
Creating Styles, Themes, Number and Bullets 00:39:00
Columns & Tables 01:33:00
Macros and Proofing 00:33:00
Sharing and Reviewing Documents 00:27:00
Modify Word Document 00:15:00
Exercise Files: Microsoft Word 2016 00:00:00
3.2 microsoft excel
Getting Started with Microsoft Excel 00:42:00
Data Entering 00:24:00
Creating Formulas and Functions 00:41:00
Formatting 01:02:00
Worksheet Views, Multiple Worksheets and Workbooks 00:52:00
IF, VLOOKUP, and Power Functions, Security & Sharing 00:51:00
Data Management, Data Analysis Tools 01:20:00
PivotTables & Macros 01:21:00
Exercise Files: Microsoft Excel 2016 00:00:00
3.3 microsoft powerpoint
Getting Started with Microsoft PowerPoint 00:10:00
Working with Presentations & Slides 00:37:00
Adding Pictures & Contents to Slides 00:46:00
Adding Shapes, Diagrams, Charts, Video, Audio, and Animation to Slides 00:39:00
Preparing & Delivering Speech 01:01:00
Reusing and Sharing Presentations 00:20:00
Exercise Files: Microsoft PowerPoint 2016 00:00:00
3.4 microsoft outlook
Getting Started with Outlook 00:08:00
Adding and Connecting Accounts, Reading & Organizing Mails 01:02:00
Creating and Sending Mail, Creating and Working with People 00:44:00
Working with Delegates & Calendars 00:40:00
Creating Tasks and Notes, Working with Outlook Data 00:13:00
3.5 microsoft access
Introduction to MS Access 00:35:00
Creating Tables & Setting up Properties 01:04:00
Queries 01:32:00
Creating Forms & Reports 02:13:00
Working with Macros, Integrating Access with Office Suite 00:34:00
Database Management 00:28:00
Exercise Files- Microsoft Access 2016 00:00:00
➤ module 4: time management skills
4.1 time management fundamentals
Introduction to Time Management Fundamentals 00:10:00
Productivity Principles 00:59:00
Time Management Process 01:14:00
Budgeting the Time 00:21:00
Exercise Files- Time Management Fundamentals 00:00:00
4.2. time management tips
Time Management Tips 00:39:00
4.3 manage time
The Tests of Time 00:11:00
How to Stop Wasting Your Time 00:14:00
How to Become a Time Manager 00:07:00
4.4 managing your time
Managing Your Time 00:11:00
4.4.1 successful time management process
Successful Time Management Process 00:38:00
4.4.2 time management skills
Time Management Skills 02:22:00
4.4.3 time management with outlook
Diary and Time Management with Outlook 01:26:00
4.4.4 time management for sales professionals
Time Management for Sales Professionals 00:44:00
4.4.5 time management for lawyers
Time Management for Lawyers 00:14:00
4.4.6 time management for nurses
Time Management for Nurses 01:08:00
➤ module 5: human resource management and leadership skills
5.1 hr management
Overview of Human Resource Management 00:14:00
Forecasting Demand and Cultural Diversity 00:38:00
Job Analysis and Selection 01:23:00
Compensation and Benefits 00:17:00
Personal and Professional Development 00:26:00
Employee Performance Appraisal 00:33:00
Human Resource Legislations 00:38:00
5.2 leadership skills
Employee Motivation 01:04:00
Motivation Theories 00:30:00
Employee Motivation Strategies 00:54:00
Team Development and Team Work 00:23:00
additional study materials
Module Handouts- HR Management 00:00:00
Additional Study Materials – HR Management 00:00:00
mock exam
Mock Exam : Advanced Diploma in Office Administration – Multi skills 01:00:00
Exam : Advanced Diploma in Office Administration – Multi skills 01:00:00
£199 £49 (inc. VAT)

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  • 365 Days
  • Course Certificate
  • 48Guided Learning Hours
  • Course Material
  • 05 Number of Modules
  • Exam Included

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CPD Accredited

Accredited Qualification


Unit Summary


Accredited by CPD & iAP

Awarded by iAP

CPD Accredited

CPD Membership No: 10582

Study independently accredited and recognised CPD courses. Gain your certification today

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Course Reviews


6 ratings
  1. Monia El Aasri

    Great Course

    Wonderful course, it includes a lot of topics you need in administration. Very easy to understand and very explanatory!

  2. Hampton Kendall

    Excellent Course

    This is an excellent course if you are looking to be an Office Administrator. The course itself is quite long but worth spending

  3. Roman Anderson


    I just enrolled on this course a few weeks ago. It is going well. I hope to finish the course soon.