When information needs to be given quickly, there’s no better way than by email. However, with the benefit of speed come problems that are not always predictable unless employees are informed.
In this course, Global Edulink, a leading UK training provider, aims to give you the tools with which to be confident when writing business emails. We want you to understand: how to establish email connectivity, what to consider before typing and sending an email, how to compose concise and effective messages, types of topics or language that should not feature in an email, and what company policies exist surrounding email communication. These lessons help participants evaluate their own email communications to ensure that recipients will not misinterpret them in any way.
Global Edulink believes this email etiquette course can help employees understand the appropriate use of email whilst at work, as well as behaviours they should avoid.
|Online Training User Manual||00:00:00|
|E Certificate Download Guide||00:00:00|
|1.Getting Started With Email|
|Introduction to Email Etiquette||00:19:00|
|Key Considerations of Email||00:10:00|
|Understanding Email Composition||00:07:00|
|4.Email Writing Skills|
|Email Writing Techniques||00:11:00|
|Efficient Emailing Writing Skills||00:04:00|
|Definition of Netiquette||00:16:00|
|7.Company Email Policies|
|Understanding Company Email Policies||00:12:00|
|Module Book 01 – Business Writing||05:00:00|
|Mock Exam: Email Etiquette||00:40:00|
|Exam: Email Etiquette||00:40:00|