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What Will I Learn?

Identify the need for effective facilitation in the organisation
Learn to use facilitation skills to accomplish optimum results
Ability to confront and overcome the difficult situations in a business
Learn to evaluate the outcomes of the facilitation process of an organisation
Understand the various techniques for dynamic and effective facilitation
Become a professional in your field of work with well-toned skills

Be someone who makes great things happen with Global Edulink

Facilitation skills are so important within business. This Facilitation Skills Training course will help you understand the various techniques for dynamic and effective facilitation, so you can organise and prepare excellent one-day sessions, meetings or discussions. Learn to meet the needs of your colleagues or participants, deal with challenging behaviour, and to stimulate the minds of those around you.

Learning with Global Edulink has many advantages. The course material is delivered straight to you, and can be adapted to fit in with your lifestyle. It is created by experts within the industry, meaning you are receiving accurate information, which is up-to-date and easy to understand.

This course is comprised of professionally narrated e-Learning modules, interactive quizzes, tests and exams. All delivered through a system that you will have access to 24 hours a day, 7 days a week for 365 days (12 months). An effective support service and study materials will build your confidence to secure your qualification.

Who is it for?

  • This course would be perfect for anyone who is responsible for organising meetings or group discussions within their day-to-day role.
  • This course would benefit Team Leaders, Managers, Lecturers or other related professionals.

Course Description:

This online training course is comprehensive and designed to cover the topics listed under the curriculum.

Method of Assessment:

At the end of the course learners will also take an online multiple choice questions assessment test. This online multiple choice questions test is marked automatically so you will receive an instant grade and know whether you have passed the course.


Upon successful completion of this course you will be awarded certificate in Facilitation Skills Training.

Entry Requirements:

Learners must be age 16 or over and should have basic understanding of the English Language, numeracy, literacy and ICT.

Career Path:

This course would benefit any of the following:

  • Team Leader
  • Manager
  • Lecturer
  • Teacher

Course Curriculum

1. introduction
Introduction 00:04:00
2. identifying characteristics of a successful facilitator
Identifying Characteristics of a Successful Facilitator 00:17:00
3. process of the facilitative
Process of The Facilitative 00:17:00
4. identifying internal vs. external facilitators
Identifying Internal vs. External Facilitators 00:04:00
5. participatory groups vs. conventional groups
Participatory Groups vs. Conventional Groups 00:05:00
6. learn facilitation tools and techniques
Learn Facilitation Tools and Techniques 00:37:00
7. techniques for facilitating meetings and work groups
Techniques for Facilitating Meetings and Work Groups 00:43:00
8. handling difficult situations
Handling Difficult Situations 00:25:00
9. definitions of facilitative options
Definitions of Facilitative Options 00:38:00
mock exam
Mock Exam: Facilitation Skills Training 00:35:00
final exam
Exam: Facilitation Skills Training 00:35:00
£199 £49 (inc. VAT)

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CPD Accredited

Accredited Qualification


Unit Summary


Accredited by CPD & iAP

Awarded by iAP

CPD Accredited

CPD Membership No: 10582

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Course Reviews


1 ratings
  1. Fiona Jane

    wonderful course

    wonderful course Simple hints to improve communication and facilitation skills!