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What Will I Learn?

Learn the fundamentals of the software
Understand how to compose, access and respond to messages
Ability to increase competency level and productivity by learning the skills and knowledge to manage emails, schedule appointments and keep track of contact information
Learn all the details on how to manage messages using this tool
Skills and knowledge on how to work effectively using the Outlook Calendar
Learn how to create and manage contacts, tasks and notes

Get connected with Outlook

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, journal, and allows note taking, and web browsing.

Global Edulink, a well-established UK training provider, stays committed to offering you real value and skills that will enhance your career prospects. With this course, we aim to enable you to increase your competence and productivity by providing you with the skills and knowledge to manage your email, schedule your appointments, and keep track of your contact information.

Learners are provided with:

  • An introduction to the software
  • Information on how to compose, access and respond to messages
  • Details of how to manage your messages – Perhaps you want to flag them for later action? Or, file in folders on the system?
  • Advice on how to work with your Outlook calendar
  • A guide on how to create and manage contacts, tasks, and notes
  • An explanation of how to customise the Outlook interface and use Quick Steps to automate regular actions

 Who is it for?

  • This course is designed for users who are new to email, calendar scheduling, and contacts management and need to know how to efficiently use Microsoft Outlook 2013.
  • No prior knowledge of Microsoft Outlook is required. However, participants should have a general understanding of using a computer.

Course Description:

This online training course is comprehensive and designed to cover the topics listed under the course curriculum section below. This course has been designed for 04 guided learning hours.

Entry Requirement:

  • This course is available to all students, of all academic backgrounds. However, basic knowledge of Microsoft Outlook would be an advantage.
  • Learners should be ages 16 or over to undertake the qualification.
  • Basic understanding of English language, literacy, numeracy and ICT are required to attend this course.

The Method of Assessment:

At the end of the course, learners will also take an online multiple choice question assessment test. This online multiple choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.


Successful candidates will be awarded a certificate in Microsoft Outlook 2013 – Beginner.

Career Path:

  • Any role, in any industry, at any level

Course Curriculum

1. introduction to outlook 2013
Navigate the Outlook Interface 00:25:00
Perform Basic Email Functions 00:16:00
Use Outlook Help 00:03:00
2. composing messages
Create an Email Message 00:07:00
Check Spelling and Grammar 00:05:00
Enhance an Email Message 00:17:00
Manage Automatic Message Content 00:08:00
3. reading and responding to messages
Customize Reading Options 00:06:00
Work with Attachments 00:02:00
Manage Your Message Responses 00:08:00
4. managing the messages
Manage Messages Using Tags, Flags, and Commands 00:10:00
Organize Messages Using Folders 00:04:00
5. managing the calendar
View the Calendar 00:09:00
Manage Appointments 00:06:00
Manage Meetings 00:12:00
Print Your Calendar 00:01:00
6. create and update contacts
Create and Update Contacts 00:06:00
7. view and organize contacts
View and Organize Contacts 00:03:00
8. manage tasks and notes
Manage Tasks and Notes 00:09:00
9. customize the outlook interface
Customize the Outlook Interface 00:04:00
10. create and manage quick steps
Create and Manage Quick Steps 00:05:00
mock exam
Mock Exam : Microsoft Outlook 2013 – Beginner 00:40:00
final exam
Exam: Microsoft Outlook 2013 – Beginner 00:40:00
£199 £49 (inc. VAT)

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  • 365 Days
  • Course Certificate
  • 04Guided Learning Hours
  • Course Material
  • 10 Number of Modules
  • Exam Included

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Course Reviews


1 ratings
  1. Arabella Lulu

    Great Course

    Great for beginners like me and covers the basics as well as the intermediates, a lot less complicated than some of the other courses i have seen