Diploma in Office Administration and Reception at QLS Level 4

Access Duration - 365 Days
Awarded By Endorsed by "Quality Licence Scheme"
Guided Learning Hour 15 Guided Learning Hours (15)
Course Material Course Material
Number of Modules 12 Number of Modules 12
5( 1 REVIEWS )
214 STUDENTS

Endorsed by

£139.00
 

What Will I Learn?

Become an effective office administrator, receptionist or telephone operator upon completion of this course.
Become competent in administrative and receptionist duties, learn administrative procedures and provide administrative support.
Keep your team motivated, and equip them with the right tools to succeed within an office environment.
Learn about telephone etiquette and handling a difficult customer.
Apply office administration best practices to increase the growth of the organisation.
Learn business writing techniques, meeting management and taking meeting minutes..
Learn organisational skills and business ethics.
Become qualified in office administration and reception and work within an organisation with room for progress and career enhancement.

Overview

The course is perfect for Office Administrators and Receptionists to take their career to the next level. The Diploma in Office Administration and Reception at QLS Level 4 course will enable learners to improve their skills and knowledge in this field. Gain a competitive edge amongst potential employers and learn how to apply administrative best practices in your office environment. As anyone knows, administrative support is integral to the smooth and seamless operation of an organisation. An Office Administrator or Receptionist will be able to wow their colleagues with their in-depth knowledge and high performing skills. Whether you are new to this field or already employed in administration, the course offers insight and practical knowledge to learn the fundamentals allowing learners to advance in their career in office administration.

The course covers key topics such as administrative procedures, telephone etiquette, business writing, time management and business succession planning. Learners will become confident in their job role and learn to work more effectively in the workplace, and prioritise and organise tasks.

The Diploma in Office Administration and Reception at QLS Level 4 course is an extensive course aimed at learners who want to update their existing skills and work in the administration sector.

The Quality Licence Scheme, endorses high-quality, non-regulated provision and training programmes. This means that Global Edulink has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 4 against level descriptors published by Quality Licence Scheme, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.

This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. We will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.

Why Choose Global Edulink?

Global Edulink offers the most convenient path to gain skills and training that will give you the opportunity to put into practice your knowledge and expertise in an IT or corporate environment. You can study at your own pace at Global Edulink and you will be provided with all the necessary material, tutorials, qualified course instructor, narrated e-learning modules and free resources which include Free CV writing pack, free career support and course demo to make your learning experience more enriching and rewarding.

Who is this Course aimed at?

  • Office Administrators and Administrative Assistants
  • Receptionists
  • Individuals who are temporarily employed and want to gain administrative skills
  • Anyone who wants to learn more about Office Administration and Reception and further their career
  • Access Duration
  • Entry Requirement
  • Method of Assessment
  • Certification
  • Endorsed by
  • Progression and Career Path
  • Other Benefits

The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course.  The course is self-paced and you can complete it in stages, revisiting the lectures at any time.

  • Learners should be age 19 or over, and must have a basic understanding of Maths, English, and ICT.
  • A qualification at level 3 or above in any discipline.

This online course will be evaluated through written assignments. In order to complete this programme successfully, all students are required to complete a series of assignments. The completed assignments must be submitted via the online portal. Your instructor will review and evaluate your work and provide your feedback based on how well you have completed your assignments.

While the submission of your assignment is compulsory for you to get your Quality Licence Scheme certification, you can also receive another CPD & iAP, free e-certificate if you take a 20 multiple choice exam.

Those who successfully complete the course will be issued the Diploma in Office Administration and Reception at QLS Level 4 by the Quality Licence Scheme.

Course Code: QLS-03802

The Quality Licence Scheme is part of the Skills and Education Group, a charitable organisation that unites education and skills-orientated organisations that share similar values and objectives. With more than 100 years of collective experience, the Skills and Education Group’s strategic partnerships create opportunities to inform, influence and represent the wider education and skills sector.

The Skills and Education Group also includes two nationally recognised awarding organisations; Skills and Education Group Awards and Skills and Education Group Access. Through our awarding organisations we have developed a reputation for providing high-quality qualifications and assessments for the education and skills sector. We are committed to helping employers, organisations and learners cultivate the relevant skills for learning, skills for employment, and skills for life.

Our knowledge and experience of working within the awarding sector enables us to work with training providers, through the Quality Licence Scheme, to help them develop high-quality courses and/or training programmes for the non-regulated market.

This certificate will give your office administration and reception career the jumpstart it has always needed. You can also further expand your education with this certificate or demand for a salary increment or job promotion from your employer. Below mentioned are some of the jobs this certificate will qualify you for, along with the average UK salary per annum according to https://www.payscale.com/career-path-planner,

  • Office Administrator – £17,456 per annum
  • Administrative Assistant – £16,910 per annum
  • Receptionist – £16,271 per annum
  • Personal Assistant – £25,139 per annum
  • Executive Assistant – £30,573 per annum
  • Receptionist / Telephone Operator – £15,821 per annum
  • Written and designed by the industry’s finest expert instructors with over 15 years of experience
  • Repeat and rewind all your lectures and enjoy a personalised learning experience
  • Unlimited 12 months access from anywhere, anytime
  • Excellent Tutor Support Service (Monday to Friday)
  • Save time and money on travel
  • Learn at your convenience and leisure
  • Eligible for  TOTUM discount card

Key Features

Gain an Accredited UK Qualification
Access to Excellent Quality Study Materials
Personalised Learning Experience
Support by Phone, Live Chat, and Email
Eligible for TOTUM Discount Card
UK Register of Learning Providers Reg No : 10053842

Course Curriculum

1: Administrative Procedure
Administrative Procedure
2: Administrative Support
Administrative Support
3: Telephone Etiquette
Telephone Etiquette
☑ Assignment
☑ Submit Your Assignment
4: Business Writing
Business Writing
5: Time Management
Time Management
6: Meeting Management
Meeting Management
☑ Assignment
☑ Submit Your Assignment
7: Taking Meeting Minutes
Overview and Introduction
Essential Elements of Meeting Minutes
Responsibilities of a Minute Taker
Solutions to Potential Problems
Summary
8: Business Succession Planning
Business Succession Planning
9: Communication Strategies
Communication Strategies
☑ Assignment
☑ Submit Your Assignment
10: Handling a Difficult Customer
Handling a Difficult Customer
11: Organisational Skills
Organisational Skills
12: Business Ethics
Business Ethics
☑ Assignment
☑ Submit Your Assignment
Exam Quiz
Exam : Diploma in Office Administration and Reception at QLS Level 4 00:30:00

Students feedback

5

Average rating (1)
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1 Star
    F P

    Faith Paige

    November 26, 2018
    Great Experience

    I found the staff efficient to correspond with, completing the course online and obtaining documents as pdf’s, made everything easy to access on tap as and when needed. No pressure placed on completion, their flexible approach made this course enjoyable.

£139.00
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