As a Receptionist, you are often the first point of contact between the public the company you are working for. As such, it is vital that you create the right first impression, to ensure that the business keeps existing customers and attracts new ones. By being able to do the job effectively, you can help your employer to increase their turnover and will deserve recognition for your efforts in the form of promotion or pay increases over time.
To be a successful Receptionist you must have the right personality and possess technical skills, which come with training. In a competitive market, having the right qualifications can put you head and shoulders above your competition and ensure that you secure the best job or get the promotion you deserve. At Global Edulink, we are a leading UK training provider and can offer you the opportunity to earn a Certificate in Professional Reception Training (USA Standards) to boost your career prospects.
Studying with Global Edulink has many advantages. The course material is delivered straight to you, and can be adapted to fit in with your lifestyle. It is created by experts within the industry, meaning you are receiving accurate information, which is up-to-date and easy to understand. This course is comprised of professionally narrated e-Learning modules, interactive quizzes, tests and exams. All delivered through a system that you will have access to 24 hours a day, 7 days a week for 365 days (12 months). An effective support service and study materials will build your confidence to study efficiently and guide you to secure your qualification.
Please Note: This Course is Based on USA Standards.
It is ideal for anyone wishing to work as a Receptionist, or who wants to progress to a career as a Personal Assistant, Administrative Assistant or to specialise in sales or marketing.
If you want one-on-one sessions in a real classroom, please visit Professional Receptionist Level 2 Classroom Course.
|Common Career Paths For Medical Receptionist|
|Online Training User Manual||00:00:00|
|E Certificate Download Guide||00:00:00|
|Course Materials Receptionist Training||00:00:00|
|1: Professional Receptionist Training Course Objectives|
|Professional Receptionist Training Course Objectives||00:04:00|
|2:The 90: 90 Principle to Create a Powerful First Impression|
|The 90: 90 Principle to create a powerful first impression||00:22:00|
|3: Hot Telephone Tips|
|Hot Telephone Tips||00:12:00|
|4: Get the Facts- Ask the Right Questions|
|Get the facts- ask the right questions||00:21:00|
|5: Discuss Solutions- Learning to Listen|
|Discuss Solutions- learning to listen||00:10:00|
|6: Dealing With Difficult Customers|
|Dealing with difficult customers||00:20:00|
|Mock Exam : Professional Receptionist Training||00:40:00|
|Final Exam : Professional Receptionist Training||00:40:00|