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Diploma in Business and Administration - Level 3

4.5( 2 REVIEWS )
377 STUDENTS
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£279 £79 (inc. VAT)
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  • 365 Days
  • Level 3
  • Wishlist
  • ACCREDITED BY CPD & iAP
  • 18Guided Learning Hours
  • Course Material
  • 06Number of Modules
  • Assessment Included

What Will I Learn?

Learn how to work in a business environment
Understand how to work as part of a team in an organisation effectively
Learn how to provide excellent customer service in a successful manner
Ability to learn to organise and plan meetings effectively
Learn how to produce required documents in a business environment
Ability to supervise a team in a business environment effectively

Overview:

This excellent Business and Administration Level 3 course will teach you all the fundamentals of business administration. This Business and Administration course focuses on the main topics within this profession, from working with others in a business environment, to customer service, to planning and organising meetings, and much more. The course aims to give learners practical experience and knowledge of working within business in an administrative role, and will allow you to understand the different kinds of documents you’ll be handling, your everyday tasks, and how to work within a team. Give your job search a serious boost, with this fantastic Business and Administration Level 3 course.

Learning with Global Edulink has many advantages. The course material is delivered straight to you, and can be adapted to fit in with your lifestyle. It is created by experts within the industry, meaning you are receiving accurate information, which is up-to-date and easy to understand.

This course is comprised of professionally narrated e-Learning modules, interactive quizzes, tests and exams. All delivered through a system that you will have access to 24 hours a day, 7 days a week for 365 days (12 months). An effective support service and study materials will build your confidence to secure your qualification.

  • Course Objectives
  • Course Description
  • Entry requirements
  • Method of assessment
  • Certification
  • Progression and career path
  • Learn to work in a business environment
  • Understand how to work as part of a team
  • Learn how to provide excellent customer service
  • Learn to organise and plan meetings
This online training course is comprehensive and designed to cover the topics listed under the curriculum.
Learners should be age 16 or over, and must have a basic understanding of Maths, English, and ICT.
To pass this course the learner must have successfully passed all the assessment criteria. The purpose of assessments is to ensure that effective learning has taken place to give learners the opportunity to:
  • Meet the standard determined by the assessment criteria
  • Achieve the learning outcomes
Successful learners will be awarded a Level 3 Diploma in Business and Administration.
This course qualifies you to become a Business Administrator. The average salary in the UK of a Business Administrator is £15,817 per annum. Working as a Business Administrator is a great way of getting your foot in the door of your chosen industry, and means you can work your way up the company to more senior positions. With this certificate, you could fulfill any of the following roles:
  • Business Administrator
  • Administrator
  • Office Administrator
  • Administrative Assistant

Key Features

Gain an Accredited UK Qualification

Access to Excellent Quality Study Materials

Learners will be Eligible for TOTUM Discount Card

Personalised Learning Experience

UK Register of Learning Providers Reg No : 10053842

Support by Phone, Live Chat, and Email

Course Curriculum

1: Working in a Business Environment
Working in a business environment 00:00:00
Introduction 00:00:00
Working with others 00:00:00
Equal opportunities legislation 00:00:00
Maintaining security and confidentiality 5 Data protection 00:00:00
Risk Assessments 00:00:00
Unit summary 00:00:00
2: Working With Others in a Business Environment
Working with others in a business environment 00:00:00
Introduction 00:00:00
Supporting an organization and their mission 00:00:00
Working as a team to achieve goals 00:00:00
Methods of communication within teams 00:00:00
Individuals contributing to a team 6 Dealing with any problems 00:00:00
Feedback methods 00:00:00
Unit summary 00:00:00
3: Customer Service
Customer service 00:00:00
Introduction 00:00:00
Recognizing and dealing with queries in a professional manner 00:00:00
How to work with colleagues to answer requests 00:00:00
Keeping clients informed 00:00:00
Using procedures and systems to deal with issues 00:00:00
When to pass problems to a colleague 00:00:00
Managing difficult situations 00:00:00
Behaving assertively 00:00:00
The importance of consistency 00:00:00
Boosting a client’s confidence in you 00:00:00
How your behavior influences a customer 00:00:00
Delivering to meet the standards of your company 00:00:00
Continually meeting expectations 00:00:00
Developing long-term customer relations 00:00:00
Unit summary 00:00:00
4: Planning and Organising Meetings
Planning and organising meetings 00:00:00
Introduction 00:00:00
The role of the meeting planner 00:00:00
Planning meetings to meet aims 00:00:00
Resources required 00:00:00
The purpose of briefing the chair 00:00:00
Hosting a meeting 00:00:00
Recording the meeting 00:00:00
Unit summary 00:00:00
5: Producing Documents in a Business Environment
Producing documents in a business environment 00:00:00
Introduction 00:00:00
Different types of documents produced by businesses 00:00:00
Document styles 00:00:00
Designing quality documents 00:00:00
Resources for producing documents 00:00:00
Procedures used when creating documents 00:00:00
Using charts, images and illustrations 00:00:00
Checking for accuracy 00:00:00
Storing documents and information 00:00:00
Unit summary 00:00:00
6: Supervising a Team in a business Environment
Supervising a team in a business environment 00:00:00
Introduction 00:00:00
The purpose and benefits of teamwork 00:00:00
How supervising others can achieve goals 00:00:00
Methods of communication within teams 00:00:00
Respecting and valuing those in a team 00:00:00
Making use of each person’s strengths 00:00:00
Motivating and supporting a team 00:00:00
Evaluating and assessing the work of a team 00:00:00
Giving feedback 00:00:00
Unit summary 00:00:00
Assessment
Unit 1 – Assignment Brief 00:00:00
Unit 2 – Assignment Brief 00:00:00
Unit 3 – Assignment Brief 00:00:00
Unit 4 – Assignment Brief 00:00:00
Unit 5 – Assignment Brief 00:00:00
Unit 6 – Assignment Brief 00:00:00
Assignment Submission
Assignment Submission – Business and Administration Level 3 00:00:00

Students feedback

4.5

Avarage rating (2)
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    A P

    Anaya Poole

    May 04, 2019 - 5:34pm
    A great platform

    A very attractive learning platform, with awards from highly recognised institutes. The platform is doing a great job in teaching students, all at a comparatively low price.

    W A

    Waris Abdi

    February 28, 2018 - 10:08am
    Great Course

    Global Edulink made it simple from the get go. The website is up-to-date and really easy to use. I definitely will be doing another course with them and would recommend everyone else to do the same.

Add To Cart
£279 £79 (inc. VAT)
Buy Now
  • 365 Days
  • Level 3
  • Wishlist
  • ACCREDITED BY CPD & iAP
  • 18Guided Learning Hours
  • Course Material
  • 06Number of Modules
  • Assessment Included
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