Diploma in Office Administration

Access Duration - 365 Days
Awarded By  Accredited By "CPD & iAP"
Guided Learning Hour 64 Guided Learning Hours (64)
Course Material Course Materialr Course Material
Number of Modules 30 Number of Modules 30
Assessment Included Mock Exam Included
Assessment Included Final Exam Included
4.8( 17 REVIEWS )

Accredited By

Trust Pilot rating with 1691 reviews

What Will I Learn?

Kick start your career now with this Diploma

Would you like to be a successful and well-paid Office Administrator?

Kick start your career now with this Diploma in Office Administration (USA Standards) , and you could be in a well-paid position with room for progression. The great thing about a diploma in Office Administration is that it allows you to work in various roles, you could specialise as a Medical or Legal Secretary, you could go into HR or finance, and you might even work as a PA. These are all fantastic, profitable options, so whether you have some experience or are a beginner, this course is a great place to start.

The course is divided into modules which are helpful and easy-to-understand, so you can build knowledge as you go.

Candidates will gain essential skills, like:

  • IT skills (including Microsoft Office training)
  • Data entry
  • Finance and HR skills
  • How to produce a wide range of administrative and business documents

As you can see, this course equips you with the fundamentals and also includes more advanced aspects of administrative work. We include important life skills, like writing an effective CV and cover letter, so you can make a good impression right from the start.

Learning with Global Edulink has many advantages. The course material is delivered straight to you, and can be adapted to fit in with your lifestyle. It is created by experts within the industry, meaning you are receiving accurate information, which is up-to-date and easy to understand.

This course is comprised of professionally narrated e-Learning modules, interactive quizzes, tests and exams. All delivered through a system that you will have access to 24 hours a day, 7 days a week for 365 days (12 months). An effective support service and study materials will build your confidence to secure your qualification.

Please Note: This Course is Based on USA Standards

  • Who is it for?
  • Benefits you will gain
  • Entry Requirement
  • Method of Assessment
  • Certification
  • Career Path
This course is ideal for anyone hoping to become any of the following: Office Administrator, Administrative Assistant, Office Manager or Secretary
  • High-quality e-learning study materials and mock exams.
  • Tutorials/materials from the industry leading experts.
  • 24/7 Access to the Learning Portal.
  • The benefit of applying for TOTUM Discount Card.
  • Recognised Accredited Qualification.
  • Excellent customer service and administrative support
Learners must be age 16 or over and should have basic understanding of the English Language, numeracy, literacy and ICT.
The course is assessed online with a final, multiple-choice test, which is marked automatically. You will know instantly whether you have passed the course.
Those who pass this test will have the qualification of Diploma in Office Administration.
On the successful completion of this diploma, you will have all the knowledge and skills required to land various job positions in the administration department. This diploma can also pave way for job promotions and job specialisation to achieve great heights in your administration career. Few of the job positions this course will benefit in, along with the average UK salary per annum according to www.payscale.uk, is provided below,
  • Office Manager – £24,406 per annum
  • Office Administrator – £17,444 per annum
  • Administrative Assistant – £16,876 per annum
  • Secretary – £19,554 per annum
  • Personal Assistant – £25,143 per annum
  • legal Secretary – £18,881 per annum
  • Medical Secretary – £20,332 per annum
Common Career Paths For Office Manager

Course Curriculum

01. Business Reports and Letter Writing
Business Writing Skills
Introduction to Business Report Writing 00:29:00
Exploring Reports 00:35:00
How to Prepare for Writing 00:52:00
Exercise Files: Business Report Writing
02. E-mails Writing Tips
Introduction to Effective Email Writing 00:25:00
Writing Email Messages 00:22:00
Email Manners 00:25:00
03. Typing Speed Development
Effective Typing 00:50:00
04. Tips for Speed Reading
Tips for Speed Reading 00:07:00
5. Microsoft Word
Introduction to Microsoft Word 00:01:00
First Step to MS Word 00:32:00
Text Editing & Formatting 00:44:00
Formatting Paragraph and Pages 00:48:00
Creating Styles, Themes, Number and Bullets 00:39:00
Columns & Tables 01:34:00
Macros and Proofing 00:33:00
Sharing and Reviewing Documents 00:28:00
Modify Word Document 00:15:00
Exercise Files: Microsoft Word 2016
06. Microsoft Excel
Getting Started with Microsoft Excel 00:42:00
Data Entering 00:24:00
Creating Formulas and Functions 00:41:00
Formatting 01:02:00
Worksheet Views, Multiple Worksheets and Workbooks 00:52:00
IF, VLOOKUP, and Power Functions, Security & Sharing 00:51:00
Data Management, Data Analysis Tools 01:20:00
PivotTables & Macros 01:21:00
Exercise Files: Microsoft Excel 2016
07. Microsoft PowerPoint
Getting Started with Microsoft PowerPoint 00:10:00
Working with Presentations & Slides 00:38:00
Adding Pictures & Contents to Slides 00:46:00
Adding Shapes, Diagrams, Charts, Video, Audio, and Animation to Slides 00:40:00
Preparing & Delivering Speech 00:26:00
Reusing and Sharing Presentations 00:20:00
Exercise Files: Microsoft PowerPoint 2016
08. Microsoft Outlook
Getting Started with Outlook 00:09:00
Adding and Connecting Accounts, Reading & Organizing Mails 01:02:00
Creating and Sending Mail, Creating and Working with People 00:44:00
Working with Delegates & Calendars 00:40:00
Creating Tasks and Notes, Working with Outlook Data 00:13:00
09. Microsoft Access
Introduction to MS Access 00:35:00
Creating Tables & Setting up Properties 01:04:00
Queries 01:32:00
Creating Forms & Reports 02:45:00
Working with Macros, Integrating Access with Office Suite 00:34:00
Database Management 00:28:00
Exercise Files- Microsoft Access 2016
10. Diary Management
Diary Management
Diary and Time Management with Outlook – 2007 02:17:00
Diary and Time Management with Outlook – 2016 00:00:00
11. Handling Confidential Documents
Handling Confidential Documents
12. Successful Meeting Minutes
Taking Minutes 00:23:00
13. Note Taking
Note Taking 00:40:00
Exercise Files: Note Taking
14. Document Proofreading
Document Proofreading
15. Appointment Booking and Arranging Interviews
Appointment Booking and Arrange an Interview 00:12:00
16. Delivering Postal Mail
Delivering Postal Mail 00:33:00
17. Dictating
Dictating 01:02:00
18. Customer Service and Telephone Handling Skills
Customer Service Basics Over the Phone
Get the facts- ask the right questions 00:21:00
Discuss Solutions- learning to listen 00:10:00
Dealing with difficult customers 00:20:00
Developing Inbound & Outbound Telephone Skills
Hot Telephone Tips 00:12:00
19. Organising a Meeting
Organising a Meeting 00:44:00
Exercise Files: Organising Meeting
20. Data Management, Record Keeping and Filing
Data Management & Record Keeping
21. Event Planning
Event Planning Essentials
22. Arrange Business Travel & Accommodation
Arranging Business Travel and Accommodation
23. Bookkeeping
Introduction to Accounting 00:33:00
Financial & Managerial Accounting 01:42:00
Taxes 00:25:00
24. Quickbooks for Payroll Management
Introduction to QuickBooks 00:18:00
Setting up the Employee Payroll 00:41:00
Running the Payroll 00:29:00
Exercise Files: QuickBooks for Payroll Management
25. Invoicing/Petty Cash
Invoicing and Petty cash
26. Supervising and Monitoring the Office Works
Supervising and monitoring the office works
27. Time Management
Introduction to Time Management 00:22:00
Fundamentals of Productivity 00:36:00
How to Use Your Calendar Effectively 00:32:00
Setting up Priorities and Schedule 00:38:00
Timer Budgeting 00:44:00
Exercise Files: Time Management
28. Motivating Employees
Motivating Employees 00:24:00
29. Creating an Effective CV and Cover Letter
Business Resumes & Job Applications
How to Gather Information for Your CV 00:32:00
Write your CV 00:22:00
CV Writing Tips and Layouts 00:33:00
Different CV Formats 00:48:00
Saving a CV to Different Formats and Online CV Banks 00:34:00
Finishing Your CV 00:22:00
Exercise Files: Creating an Effective CV
30. Job Functions and Description of Office Admin & Manager
Job functions and Description of Office Administrator and Manager
Mock Exam
Mock Exam: Diploma in Office Admin 01:00:00
Final Exam
Exam: Diploma in Office Admin 01:00:00
Certificate Download Guide
Certificate Download Guide 00:03:00


When discounts are available, our learners will be the first to be informed.
You will receive all the necessary materials, including interactive quizzes, tests and exams to ensure you complete the course successfully.
You will have access for 365 Days (1Year)
Learners will be tested with an online multiple choice questions assessment test which will be marked automatically, so you will receive your grade immediately.
You will be eligible for potential job roles in the administrative sector, including Office Manager and Office Administrator to Administrative Assistant, Medical and Legal Secretaries.

Students feedback


Average rating (17)
5 Star
4 Star
3 Star
2 Star
1 Star

    Adil Umar Saheb Gothekar

    July 13, 2021
    Excellent Diploma

    All topics are very useful in administration field. Good videos, useful Notes etc.I would like to recommend this Diploma to all of viewers.

    A I

    Adrian Iftinoiu

    July 10, 2020

    Excellent courses, difficult test, but till the end, I pass it. I hope to find a good job in this industry…..



    March 11, 2019
    Very Rewarding & Useful

    I found this online Office Admin course very rewarding and useful. The course material was relevant and insightful.

    T B

    Tina Bremner

    February 01, 2019
    Informative & Useful Course

    The content was relevant, challenging and very informative. I felt that the course content could be related and applied to real life situations within my professional career as an administrator.

    A T

    Alexandros Tsirtsikos

    September 14, 2018

    Very interesting and helpful

    A M

    Arnold Mare

    July 06, 2018
    Execellent Course

    Learning with Global Edulink was a really great experience, the booking process was very easy and straightforward and I found the customer service good.

    O L

    Owain Leon

    March 11, 2016
    They have supported and encouraged me

    Very happy to receive my qualification that I have done. They have supported and encouraged me throughout the course

    L G

    Lucus Gail

    March 11, 2016
    Diploma in Office Administration - Online

    This course has ticked all the boxes as to why to choose this company! Thank you very much for your support.

    K R

    Katie Roberts

    March 10, 2016
    widen my knowledge

    After taking this course I started to have a better understanding on what I wanted to do with my career. I also look forward to booking more online courses to widen my knowledge.

    E p

    Edward pipe

    March 10, 2016
    Diploma in Office Administration - Online

    Global Edulink mentors has helped me a lot with the course that I did which was the diploma in Office Admin, everything was understandable and I learnt a lot of new things.

    N J

    Nattalie Johnson

    March 09, 2016
    environmentally friendly staff

    Very happy with booking this online course, great experience, environmentally friendly staff, looking forward to booking another course

    I A

    Ina Ahmed

    March 09, 2016

    Really appreciate taking on this experience. Quick results and delivery for my certificate!

    A I

    Adalson Immy

    March 08, 2016
    course has been very effective

    I had such comfortable access to my student portal; I was able to complete all my tasks on time. This course has been very effective; I appreciate the help that was given to me by the mentors, as they were always available to support me, thank you very much for this amazing experience. Definitely recommend it.

    B R

    Bill Rob

    March 08, 2016
    I definitely recommend this

    Choosing the Diploma in office admin online course was very effective for me. At first I did not know anything about the course, as I enquired about it, someone from the team had sent me an email regarding course information, I really liked the way they had the layout of the course information, everything was clear. As I spoke to someone from the team they helped me book the course which only took less than 10 minutes! I received an email regarding confirmation, log in details and everything I needed. I started my course straight away, I had 24/7 online mentor support and they were very nice to me. Over all I would rate this 9/10 and I definitely recommend this to those who are looking start their career in administration.

    K J

    Kate Johnson

    March 07, 2016
    very helpful.very helpful.

    This training programme has been very helpful.

    B C

    Barbra Careen

    March 07, 2016
    amazing experience

    This course has been an excellent journey for me; I enjoyed it very well, thank you for all your support.

    A J

    Alastair Jinks

    February 13, 2016
    Great Course Very Easy to Follow

    All the videos broke up on occasions. Easier reading method such as two continuous pages as with Microsoft Word would have been better

WhatsApp chat